How to File a State Disability Insurance or Paid Family Leave Claim

University of the Pacific understands the importance of income protection for you and your family. If you are unable to work due to a disabling illness or injury, caring for a qualified family member who is unable to work or bonding with a new child, you may qualify for wage replacement from the California State Disability Insurance (SDI) program.

HOW TO REPORT A CLAIM: Timely reporting of your claim is critical for the continuation of your benefits and pay. If you expect to be out of work for an extended period of time, you must take the following steps.

STEP 1:(As soon as possible)

  • Notify your supervisor and your Human Resources Department of your need.
  • Always follow your department’s sick call in procedures. (Please provide the dates you anticipate being gone, but you do not need to discuss private health information.)

STEP 2:(Within 30 days of your initial absence)

  • To file a disability claim online visit SDI Online at to register for an SDI Online account and create a username and password.
  • Login to SDI Online to File a New Claim
  • Select File a New Claim under the Main Menu on your home page
  • Select either Disability InsurancePaid Family Leave Care or Paid Family Leave Bonding depending on the reason for you leave
  • Follow the steps on each section to fill out the form
  • Select Submit to send the completed SDI Online Part A – to the EDD
  • On the confirmation page, be sure to write down the Form Receipt Number. To expedite your disability plan payments you will provide this number to the physician/practitioner (does not apply to Bonding Leave).

STEP 3:(Within 15 days of reporting your absence to EDD)

  • Submit any additional documentation required by EDD. Depending on the type of claim you are filing this may include: medical certification from your physician/practitioner, proof of birth, proof of relationship, and statement of care.
  • It is your responsibility to have the physician/practitioner complete and sign the form and submit it to the EDD within 49 days from the date your leave begins or you may lose benefits.