Fighting Financial Risk Under the Arch MAC Annual Conference March 31 - April 2, 2009

Day 1 – Tuesday, March 31, 2009
Time / Session / Sponsor
7:30 – 8:30 / Breakfast and Registration
8:30 – 8:45 / Opening Remarks – “The Year of Change”
Deana Rich, MAC President and Rich Consulting
8:45 – 9:45 / Key Note Speaker
Global View of Fraud
Lester Joseph, Principal Deputy Chief, Asset Forfeiture & Money Laundering Section US Dept of Justice
9:45 – 10:30 / Another View: Managing ACH Underwriting and Risk
Debbie Johnson, Risk Manager, Electronic Clearing House, Inc (ECHO)
10:30 – 10:45 / Break : Exhibitors
10:45 – 11:30 / Economic Impact: Underwriting and Risk Management
Tim Miller, SVP Risk, Elavon
11:30 – 11:45 / Announcements
11:45 –12:45 / Lunch: Exhibitors
12:45 –12:45 / Association Chat
  1. Risk Trends & Challenges
  2. Rules and Regulations
  3. Landscape: What to expect?
  4. Q&A
Bryan Baumgartner, ARP/PIRP Programs, Visa
1:45 –2:30 / Navigating the Riverfront
Bob Caldwell, Founder/Managing Partner, G2 Web Services, LLC /
2:30 – 2:45 / Break: Exhibitors /
2:45 – 3:30 / Achieving Compliance in Adversity and Uncertainty – A Sisyphean Task?
  1. Economic Impact: Compliance and Risk
  2. “Red Flags” Applicability and Best Practices – Does it Apply to Acquirers or is it Just a Best Practice?
  3. Collaboration - Working with, Not Against Changes and Evolution in Legal and Regulatory Practices
Rick A. Naude, ESQ. / R. Allen Naude P.A.
3:30 – 4:15 / An Experience Minus the Risk – Live Hack Demo & PCI Introduction for Level 4 Merchants
John Bartholomew, Security Metrics /
4:15 – 5:15 / Association Chat
  1. Industry Trends & Challenges
  2. Rules and Regulations
  3. Landscape: What to expect?
  4. Q&A
John Brady, Senior Business Leader Worldwide, MasterCard
5:30 –7:30 / Cocktail Reception /
Day 2 – Wednesday, April 1, 2009
Time / Session / Sponsor
7:30 – 8:30 / Breakfast and Registration
8:30 – 9:30 / Key Note Speaker
The Connection: PCI and Risk
Bob Russo, General Manager, PCI Security Standards Council
9:30 – 10:15 / Protecting your Arches and the Riverfront: How to Manage a PCI DSS program for Level 4 Merchants
Julie Vickery, MarketingSpecialist, TrustWave /
10:15 – 10:45 / Bailout Avoidance…Managing Prepaid Risk
Lori Breitzke, President, E&S Consulting
10:45 – 11:00 / Break: Exhibitors
11:00 – 11:45 / Defining the Boundaries...Impact of Data Compromises and Other Legal
Issues on Risk Management
Justin Hosie and Blake Sims, Attorneys at Law, Chambliss, Bahner & Stophel, P.C. /
11:45 – 12:00 / Announcements
12:00 – 1:30 / Lunch: Exhibitors
1:30 –3:00 / Underwriting 151 - Strategies and Tools
Deana Rich, Rich Consulting
3:00 – 3:30 / Winning the Battle – Chargeback Secrets to Manage Actual Exposure
Sam Neuman, Sales Director, TransMedia Payment Services /
3:30 –3:45 / Break: Exhibitors
3:45 –5:30 / Risk Strategies and Tools
(Concurrent Break Out sessions)
  1. Risk 101 – Tools to Navigate the Waters (Applicable to those with < two years of risk monitoring experience)
Richard Parrott, Risk Consultant, CRC, MAC
Larry Hermann, Risk Consultant, MAC
  1. Risk 201 – Advanced Strategies for the Rough Waters
Dione Hodges, Fraud Manager, RBS WorldPay
Day 3 –Thursday, April 2, 2009
Time / Session / Sponsor
7:30 – 8:00 / Breakfast
8:00 – 9:00 / Association Chat
  1. Industry Trends & Challenges
  2. Rules and Regulations
  3. Landscape: What to expect?
  4. Q&A Discover –
Jerry Sentell, Manager of Fraud Control Services, Discover
9:00 – 9:45 / A Small Business Study: The Impact of the Mortgage Meltdown – Is an Adjustment Needed to Our Risk Standards?
Torstein Gerwien, Vice President, Data and Decision Analytics, Experian /
9:45 – 10:45 / Avoid the Pitfalls: Chargebacks and Retrievals
  1. Current association guidelines
  2. Fulfillment of retrievals
  3. How they affects your risk monitoring
  4. What they can tell you about your merchant – is he going out of business?
Domenic Cirone, Director of Chargebacks, EVO
10:45 – 11:45 / Panel: The Communication Enigma Unraveled: Risk and Underwriting Collaboration Techniques
  1. Crossing the Department Barriers – The great divide isn’t so great!
  2. Chargebacks and Retrievals – Timing is Everything!
  3. Risk – Information is King!
  4. Underwriters – Quality not Quantity!
  5. Compliance – Rules are Roadmaps, not Obstacles
Panelist:
Deana Rich, Panel Facilitator
Vicky Strayer, Senior Director, Tsys Acquiring Solutions
Laurie Le Boeuf, Vice President, Rapid Advance
Chuck Phipps, AVP Merchant Acquiring and ACH Services, PDNB

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