Re: Administrator (Children’s Home and Therapies) - Job Ref 6783
Thank you for your interest in the above position. Our application pack consists of:
· application form
· notes on completing your application
· RNIB Equal opportunity policy statement
· RNIB recruitment of ex-offenders policy statement
· job description
· person specification
· Recognising and Responding to Child Protection Concerns
· RNIB employee benefits.
This pack can also be made available to you by email, in large print, Braille, on disk or tape. Please feel free to ask us if you would prefer to receive it in one of these alternative reading media. Please note that we only accept CVs from applicants whose disability makes it difficult to complete an application form. All applicants, however, need to show us how they meet the person specification.
If you have a disability and would like assistance in filling in the form then please contact us at least three days before a specified closing date and we shall be glad to help you.
You are advised to read the notes before filling in the application form. Wherever possible please complete and return your application form electronically, however we will accept braille, audio, disk, typed and handwritten applications.
Closing date for completed applications 23 May 2014
Please note that we accept completed applications up until 2.00pm on the day of the close date.
Completed application forms should be returned to:
or HR Administrator, RNIB, Human Resources, 105 Judd Street, London WC1H 9NE.
If you have not received an acknowledgement for your emailed application within 24 hours please call 020 7391 2170.
Although we would like to be able to write to each applicant individually to let them know the outcome of their application, the cost of doing so is prohibitive. Because of our charitable status we are endeavouring to save on costs wherever possible. Therefore, please assume that if you have not heard from us within three weeks of the closing date that your application has been unsuccessful.
Thank you for your interest in this vacancy.
Melissa Taylor
Recruitment Administrator
Recognising and Responding to Child Protection Concerns
1 Policy Statement
1.1 RNIB believes that the welfare of children is paramount, and that they have the right to be protected from abuse regardless of gender, ethnicity, disability, sexuality or beliefs.
1.2 This policy applies to all Employees, RNIB Group Volunteers, Trustees and Governors of RNIB.
1.3 Any behaviour that is deemed to put children as either suffering, or likely to suffer significant harm as a result of abuse or neglect at will not be tolerated and action will be taken immediately, with referral if necessary to the appropriate statutory agencies - the Police and Social Services. If the incident involves an employee internal action as outlined in the Disciplinary Policy (Policy 8b) may be taken as well.
1.4 All Employees, RNIB Group Volunteers, Trustees and Governors of RNIB will receive induction training to provide them with the basic skills and knowledge required to ensure that they are able to safeguard and promote the welfare of children, by implementing these procedures. More in-depth training will be provided to all those who work directly or have direct contact with children.
1.5 Training will be updated yearly and the Principle Safeguarding and Quality Manager will agree and monitor the content and frequency of all training delivered.
1.6 All Employees, RNIB Group Volunteers, Trustees and Governors of RNIB who are intending to be involved in the recruitment process must attend RNIB recruitment and selection training and refer to the Recruitment & Selection Policy (Policy 1) to ensure that safe procedures are followed before appointments are made.
1.7 This policy and procedural guidance will be reviewed yearly as a standard and more frequently if necessary. Once reviewed and amended it will be approved and endorsed by the RNIB Group Board of Trustees.
1.8 This policy will underpin and sit alongside any additional local policies and procedural guidance, as well as the RNIB Safeguarding Policy and Procedures, which will be clearly cross-referenced to procedural arrangements set down by the Local Safeguarding Children Board.
RNIB Job description
Job title: Administrator (Children’s Home and Therapies)
Job level cluster:
Job level: Band 7
Group: Independent Living
Section: RNIB Pears Centre for Specialist Learning
Planning unit: Education and Social Care
Location: Coventry
Salary: Circa £17,000 with future potential up to circa £24,000. Subject to pay review.
Reports to: Lead Administrator (Children’s Home and Therapies)
Vacancy ref: 6783
Purpose of job
To support the work of the children’s home and therapies service at RNIB Pears Centre by meeting the administration needs of the team. Achieved by implementing skills across a range of disciplines - for example, planning, organising, communication, IT literacy; following standard administrative policy and procedures in supporting the delivery of services.
Impact:
No direct line management responsibility
Financial responsibility:
No budget responsibility
Decision making responsibility:
Understands organisational practices and requirements relating to own work and area and uses this to improve outcomes.
Main accountabilities
1. To contribution to the development of effective administrative systems and office procedures in line with RNIB, Ofsted and CQC regulations.
2. To provide management information through ongoing monitoring, and running routine reports (using different software applications including SIMS and HR.Net)
3. To contribute to the training and development of new team members.
4. To respond effectively to standard and some non-standard enquiries including drafting and producing routine correspondence and other documentation in all formats.
5. To be responsible for your own workload and in the absence of the Lead Administrator the supervision of administrative assistants’ work.
6. To maintain health, safety and environment in the workplace commensurate with the post, including maintaining own personal understanding and awareness of legislation and responsibilities
7. To be responsible for ensuring effective office systems are maintained and updated including forward planning, effective diary and e-mail management
8. To be responsible for undertaking routine tasks to meet contractual service level agreements using standard administrative policy and procedures.
9. To be responsible for undertaking routine financial tasks including raising requisitions, processing of petty cash and checking expenses, all in accordance with internal procedures.
10. Attend and contribute to meetings and where appropriate take minutes including Shared Goal, statutory review and Governors’ Meetings.
11. Handle and respond to day to day enquiries using own initiative recognising knowledge base and boundaries of the role.
12. Build and maintain effective working relationships within the team and external to the department including HR, Governors and Procurement.
13. Build and maintain effective routine operational relationships external to the organisation.
14. To undertake any training that may be required for the further development of the role.
15. To carry out any other reasonable tasks as directed by the management team.
16. To adhere to all RNIB policies and procedures
Person specification
All criteria are essential unless otherwise stated
1. Specialist knowledge, skills and experience
1.1 Experience of working in administration within a people services environment
1.2 Detailed knowledge and experience of administrative systems and procedures
1.3 Experience of working in a confidential environment and handling sensitive information
1.4 Detailed knowledge of Microsoft Office programmes
1.5 Ability to check information is accurate.
1.6 Experience of financial processes and managing petty cash
1.7 Ability to produce materials using Microsoft Office Suite (including Word and Excel).
1.8 Ability to produce attractive and clearly laid out materials.
1.9 Ability to input and maintain information onto a database.
1.10 Ability to access data and produce professional quality reports ensuring accessibility by all (using RNIB See It Right guidelines).
Desirable
1.11 Experience of human resources administration
2. Team working
Ability to develop effective and supportive relationships with colleagues.
3. Organisation
Ability to organise time effectively, creating work schedules, prioritising workload and meeting deadlines.
4. Problem solving and using initiative
Ability to work unsupervised, to take responsibility for own actions and make decisions without referring to others where appropriate within the job role.
5. Communication
5.1 Ability to communicate effectively to a wide range of people, both verbally and in writing, adapting style to suit the audience, including the ability to edit correspondence and reports accurately and quickly (including spelling and grammar).
5.2 Ability to develop effective and supportive relationships with colleagues and customers.
6. Equal opportunities
Ability to understand and demonstrate commitment to RNIB's Equal Opportunities Policy and to ensure all activities are consistent with the Equal Opportunities Policy. This includes all staff activities and their interface with the general public.
7. Special conditions
7.1 Appointment is subject to an Enhanced Disclosure and Barring Services check for regulated activity
7.2 Must be prepared to travel and attend meetings and training as required which will involve occasional overnight stays.
Behaviours (Bands 6-7)
Deliver results
· Shows Commitment to continuous personal learning and development which supports the delivery of outstanding service.
Engage customers
· Prepared to go the extra mile to exceed customer expectations.
Engage others
· Builds and sustains strong support relationships with colleagues and customers and others which engenders trust and respect and contributes to team and organisation’s profile and reputation.
Set direction
· Demonstrates awareness of commercial and financial considerations.
· Identifies opportunities for innovation and creativity which contribute to team’s goals and continued success.
· Cooperates and is open to possibilities of change, responds positively to change and considers ways to implement and adapt to change.
Lead and inspire
· Shows willingness to take responsibility for own action.
· Remains calm and focused under pressure.
· Displays resilience and takes a rational approach.
Personal impact
· Communicates clearly, concisely, accurately and appropriately to the audience.