Handbook for Trainers and Assessors

VGC Development Proposal Page 2

Construction and Property Services ISC

Acknowledgments

Construction and Property Services ISC

Handbook for Trainers and Assessors

Contents

Introduction 6

BCP40106 Certificate IV in Plumbing and Services 7

The qualification packaging rules 8

Fire services stream 9

Air conditioning and mechanical services stream 9

Plumbing services – management stream 10

Plumbing services – operations stream 11

Meeting the Requirements of the Plumbing Regulators 16

The full qualification versus the regulatory units 19

Next Step – The Diploma 20

BCP50106 Diploma of Plumbing and Services 21

What is in the BCP03 Plumbing and Services Training Package? 24

The purpose of the BCP03 Plumbing and Services Training Package 24

The structure 25

The endorsed components 26

The non-endorsed components 28

Understanding Qualifications 29

Other qualifications in the BCP03 Plumbing and Services Training Package 31

Understanding Units of Competency 33

Features of units of competency 34

Unpacking a unit of competency 35

Competency-based training 40

Learning pathways 42

The importance of the assessment process 43

Demonstrating competence 45

The role of the trainer 46

Adult learning requirements 46

Helping learners to learn 47

Types of training 48

Communicating effectively 50

Providing feedback 51

Identifying learning barriers 51

Providing support with language, literacy and numeracy 52

Explaining the assessment process 53

Explaining the learning activities 53

Accessing Information 54

The role of the assessor 55

The assessment process 59

The principles of assessment 60

Customising assessment tools 61

Planning the assessment process 63

Making assessment time cost effective 64

Providing feedback to candidates 64

Confidentiality of assessment records 65

Evaluation of assessment processes 65

Forms of assessment 66

Diagnostic assessment and evidence for recognition of prior learning 67

Summative assessment methods and training 70

Options for assessment 72

The role of Registered Training Organisations in assessment 73

The role of professional judgement in assessment 75

How to develop and maintain your professional judgement 75

Glossary of terms 77

Introduction

This handbook has been prepared to support Professional Development activities that are operated within Registered Training Organisations (RTOs) and geared toward supporting the implementation of the Certificate IV in Plumbing and Services.

The Certificate IV in Plumbing and Services is a component of the BCP03 Plumbing and Services Training Package and it has an important role to play in the licensing of plumbers across Australia.

The Construction and Property Services Industry Skills Council (CPSISC) has developed resources to support RTO-based Professional Development and this handbook is part of a suite of resources that you may access or be referred to during your Professional Development program. You may also access:

• PowerPoint presentations

• Activities to support your Professional Development sessions

• Resources shown in an accompanying Resource List

No two RTOs, however, are alike and you may find that the facilitator of your Professional Development program emphasises particular issues, policy or practices that are specific to your institution while referring to the more general information contained in this handbook.

BCP40106 Certificate IV in Plumbing and Services

The Certificate IV in Plumbing and Services is the national Training Package qualification that was endorsed late in 2006 to support the units required to meet the needs of the plumbing regulators while also reflecting the broader skill development requirements of experienced operators.

To complete the requirements for the Certificate IV in Plumbing and Services competency must be demonstrated in 15 units of competency. The single qualification has been designed with four streams in the following areas:

· fire services

· air conditioning and mechanical services

· plumbing services – management stream

· plumbing services – operations stream.

The qualification, shown below in full, is composed of four components:

· units that are core or common to all streams

· units that are core to a particular stream or streams

· units that are electives for a particular stream

· units that are electives for all streams.

RTOs must ensure that in using the packaging rules to construct a qualification for a candidate that the units are selected appropriately from these four components and that the licensing requirements in the relevant State or Territory are also met.

The qualification packaging rules

The qualification packaging rules, and the units available for each stream, are shown below as they appear in the Training Package.

The Certificate IV qualification comprises:

· core units of competency consisting of:

• units that are core units common to all streams

• units that are shared core units (for fire services and mechanical streams)

• units that are core units specific to a particular stream:

- core (plumbing services – management stream)

- core (plumbing services – operations stream)

· elective units of competency consisting of:

• units that are elective units common to all streams

• units that are elective units specific to a particular stream, such as:

- fire services

- air conditioning and mechanical services

- plumbing services – management stream

- plumbing services – operations stream

The Certificate IV packaging arrangement is designed to meet the needs of:

· experienced fire operators with responsibility for project design and supervision (fire services stream)

· experienced service operators with responsibility for project design and supervision (air conditioning and mechanical services stream)

· plumbers who manage a plumbing business (plumbing services – management stream)

· specialist plumbing services tradespeople and operators seeking to deepen their technical skills (plumbing services – operations stream).

Fire services stream

To achieve this qualification the candidate must demonstrate competency in 15 units.

· All four common core units must be completed.

· All four shared core units (air conditioning and mechanical services stream and fire services) must be completed.

· A minimum of seven elective units must be completed, ensuring that any licensing requirements are addressed. Of these seven electives:

• at least four must be selected from the pool of elective units in the fire services stream

• two of the seven units may be selected from another relevant endorsed Training Package or from the core or elective units of another stream within the Certificate IV in Plumbing and Services, with the units selected maintaining both the integrity of the AQF level and the industry context of the qualification

• one of the seven units may be drawn from Certificate III or Diploma levels in BCP03

• no more than three units may be selected from the pool of elective units common to all streams.

Air conditioning and mechanical services stream

To achieve this qualification the candidate must demonstrate competency in 15 units.

· All four common core units must be completed.

· All four shared core units (air conditioning and mechanical services stream and fire services) must be completed.

· A minimum of seven elective units must be completed, ensuring that any licensing requirements are addressed. Of these seven electives:

• at least four must be selected from the pool of elective units in the air conditioning and mechanical services stream

• one of the seven units may be drawn from Certificate III or Diploma levels in BCP03

• no more than three units may be selected from the pool of elective units common to all streams.

Plumbing services – management stream

To achieve this qualification the candidate must demonstrate competency in 15 units.

· All four common core units must be completed.

· All six core units (plumbing services – management stream) must be completed.

· A minimum of five elective units must be completed, ensuring that any licensing requirements are addressed. Of these five electives:

• up to five units may be selected from the pool of elective units in the plumbing services – management stream

• two of the five units may be selected from another relevant endorsed Training Package or from the core or elective units of another stream within the Certificate IV in Plumbing and Services, with the units selected maintaining both the integrity of the AQF level and the industry context of the qualification

• one of the five units may be drawn from Certificate III or Diploma levels in BCP03

• no more than three units may be selected from the pool of elective units common to all streams.

Plumbing services – operations stream

This stream has a prerequisite that requires the completion of a relevant Certificate III trade qualification, or equivalent. Such as:

• BCP30103 Certificate III in Plumbing

• BCP30203 Certificate III in Plumbing (Mechanical Services)

• BCP30303 Certificate III in Roof Plumbing

• BCP30403 Certificate III in Gas Fitting

• BCP30503 Certificate III in Fire Protection.

To achieve this qualification the candidate must demonstrate competency in 15 units.

· All four common core units must be completed.

· All eight core units (plumbing services – operations stream) must be completed.

· A minimum of three elective units must be completed, ensuring that any licensing requirements are addressed. Of these three electives:

• up to three units may be selected from the pool of elective units in the plumbing services – operations stream

• two of the three units may be selected from another relevant endorsed Training Package or from the core or elective units of another stream within the Certificate IV in Plumbing and Services, with the units selected maintaining both the integrity of the AQF level and the industry context of the qualification

• one of the three units may be drawn from Certificate III or Diploma levels in BCP03

• no more than three units may be selected from the pool of elective units common to all streams.

Certificate IV in Plumbing and Services
Common core
BCGBC4012A / Read and interpret plans and specifications
BCPCM4001A / Carry out work based risk control processes
BCPCM4002A / Estimate and cost work
BSBOHS403A / Identify hazards and assess OHS risks
Core: Air conditioning and mechanical services stream and fire services stream
BCGBC4015A / Prepare specifications for all construction works
BCPCM4003A / Produce 2-D architectural drawings using CAD software
BSBCMN310A / Deliver and monitor a service to customers
Electives: Fire services stream
BCGBC4008A / Conduct on-site supervision of the Building and Construction Project
BCGBC4017A / Arrange resources and prepare for the building or construction project
BCGBC4026A / Arrange building applications and approvals
BCGBC4034A / Apply codes and standards to building trade and services contracting
BCPFS4004A / Design residential and domestic fire sprinkler systems
BCPFS4001A / Commission domestic and residential fire suppression sprinkler systems
BCPFS4002A / Commission and maintain special hazards fire suppression systems
BCPFS4003A / Commission fire system pump sets
BCPFS4005A / Commission fire alarm and detection systems
BCPFS4006A / Commission firefighting appliances
BSBCMN419A / Manage projects
BSBFLM403B / Implement effective workplace relationships
BSBFLM404A / Lead work teams
BSBPM407A / Apply risk management techniques
BSBSBM401A / Establish business and legal requirements
BSBSBM402A / Undertake financial planning
BSBSBM404A / Undertake business planning
BSBSBM405A / Monitor and manage business operations
BSBSBM406A / Manage finances
TAADEL404A / Facilitate work-based learning
Electives: Air conditioning and mechanical services stream
BCGBC4008A / Conduct on-site supervision of the Building and Construction Project
BCGBC4017A / Arrange resources and prepare for the building or construction project
BCGBC4019A / Apply sustainable building design principles to water management systems
BCGBC4020A / Build thermally efficient and sustainable structures
BCGBC4021A / Minimise waste on the building and construction site
BCGBC4026A / Arrange building applications and approvals
BCGBC4034A / Apply codes and standards to building trade and services contracting
BCPGS4001A / Plan, size and layout consumer gas installations
BCPGS4002A / Service Type A gas appliances
BCPGS4003A / Install, commission and service Type B gas appliances
BCPMS4001A / Plan, size and layout heating and cooling systems
BCPMS4002A / Commission air and water systems
BCPWT4001A / Plan, size and layout hot and cold water services/systems
BCPWT4002A / Commission and maintain backflow prevention devices
BCPWT4003A / Commission and maintain hot water temperature control devices
BSBCMN419A / Manage projects
BSBFLM403B / Implement effective workplace relationships
BSBFLM404A / Lead work teams
BSBPM407A / Apply risk management techniques
BSBSBM401A / Establish business and legal requirements
BSBSBM402A / Undertake financial planning
BSBSBM404A / Undertake business planning
BSBSBM405A / Monitor and manage business operations
BSBSBM406A / Manage finances
TAADEL404A / Facilitate work-based learning
Core: Plumbing services – management stream
BCGBC4034A / Apply codes and standards to building trade and services contracting
BSBCMN310A / Deliver and monitor a service to customers
BSBSBM401A / Establish business and legal requirements
BSBSBM402A / Undertake financial planning
BSBSBM404A / Undertake business planning
BSBSBM405A / Monitor and manage business operations
Electives: Plumbing services – management stream
BCGBC4008A / Conduct on-site supervision of the building and construction project
BCGBC4009A / Apply legal requirements to building and construction projects
BCGBC4017A / Arrange resources and prepare for the building or construction project
BCGBC4019A / Apply sustainable building design principles to water management systems
BCGBC4020A / Build thermally efficient and sustainable structures
BCGBC4021A / Minimise waste on the building and construction site
BCGBC4026A / Arrange building approvals and applications
BCPCM4003A / Produce 2-D architectural drawings using CAD software
BCPDR4001A / Plan, size and layout sanitary drainage systems
BCPDR4002A / Plan, size and layout stormwater drainage systems
BCPDR4003A / Plan, size and layout domestic treatment plant disposal systems
BCPFS4004A / Design residential and domestic fire sprinkler systems
BCPGS4001A / Plan, size and layout consumer gas installations
BCPGS4002A / Service Type A gas appliances
BCPGS4003A / Install, commission and service Type B gas appliances
BCPMS4001A / Plan, size and layout heating and cooling systems
BCPMS4002A / Commission air and water systems
BCPRF4001A / Plan, size and layout roof drainage systems
BCPSN4001A / Plan, size and layout sanitary pipework and fixtures
BCPWT4001A / Plan, size and layout hot and cold water services/systems
BCPWT4002A / Commission and maintain backflow prevention devices
BCPWT4003A / Commission and maintain hot water temperature control devices
BSBCMN419A / Manage projects
BSBFLM403B / Implement effective workplace relationships
BSBFLM404A / Lead work teams
BSBPM407A / Apply risk management techniques
TAADEL404A / Facilitate work-based learning
Core: Plumbing services – operations stream
BCPDR4001A / Plan, size and layout sanitary drainage systems
BCPDR4002A / Plan, size and layout stormwater drainage systems
BCPDR4003A / Plan, size and layout domestic treatment plant disposal systems
BCPGS4001A / Plan, size and layout consumer gas installations
BCPRF4001A / Plan, size and layout roof drainage systems
BCPSN4001A / Plan, size and layout sanitary pipework and fixtures
BCPWT4001A / Plan, size and layout hot and cold water services/systems
BSBSBM401A / Establish business and legal requirements
Electives: Plumbing services – operations stream
BCGBC4019A / Apply sustainable building design principles to water management systems
BCGBC4020A / Build thermally efficient and sustainable structures
BCGBC4021A / Minimise waste on the building and construction site
BCGBC4034A / Apply codes and standards to building trade and services contracting
BCPFS4004A / Design residential and domestic fire sprinkler systems
BCPGS4002A / Service Type A gas appliances
BCPGS4003A / Install, commission and service Type B gas appliances
BCPMS4001A / Plan, size and layout heating and cooling systems
BCPMS4002A / Commission air and water systems
BCPWT4002A / Commission and maintain backflow prevention devices
BCPWT4003A / Commission and maintain hot water temperature control devices
BSBCMN310A / Deliver and monitor a service to customers
Electives: all streams
BCGBC4002A / Manage occupational health and safety in the building and construction workplace
BCGBC4024A / Resolve business disputes
BCGBC4025A / Manage personal work priorities and professional development
BSBADM305A / Create and use databases
BSBCMN213A / Produce simple word processed documents
BSBCMN214A / Create and use simple spreadsheets
BSBCMN404A / Develop teams and individuals
BSBCMN412A / Promote innovation and change
BSBCMN420A / Write complex documents
BSBFLM409B / Implement continuous improvement
BSBPM404A / Apply quality management techniques
CHCCS405A / Work effectively with culturally diverse clients and co-workers

Meeting the Requirements of the Plumbing Regulators

The Training Package makes quite clear that each RTO, when packaging a qualification, must ensure that the training requirements that underpin the licensing specified by the relevant plumbing regulator in the State or Territory are fully met.