Family First Coordinators – How can they support you locally?

As your local Family First Coordinators, we can offer support in all areas of the Families First Assessment. Please contact us if you are experiencing any difficulties or require further advice and guidance. We can support you with challenges including:

  • When and how to initiate a Family First Assessment
  • How to complete the Families First Assessment and Action Plan & Review forms
  • Ensuring the strengths and views of the whole family including the voice of the child and young person are embedded into the process
  • How to create the Team Around the Family - What service to be involved
  • Ensuring that Early Help Module tools and processes are used effectively, and with timely re-views
  • How to progress the Family First Episodeeffectively
  • Complex cases including those stepped down from Children’s Services
  • Follow-on bespoke training in all areas of the Family First Early Help process
  • Support you to understand the Family First Episodeand Team Around Family process

Support can be provided by telephone, email and/or one-to-one visits (see contact details below). We can attend and facilitate review meetings/Team Around the Family meetings in any of the following circumstances:

  • The Key Worker is unfamiliar with the Family First process i.e. new to the process
  • The Key Worker is struggling to draw together the relevant professionals
  • The Key Worker has concerns around the case

We can be contacted using the following details:

East Herts & Broxbourne Districts

Senior Families First Coordinator: Tina Powell
External Tel. No: 01438 844749 (Comnet: 54749)
Email:
Families First Coordinator:Serena Yearwood
External Tel. No: 01438 845678 (Comnet: 55678)
Email:

St Albans & Dacorum Districts

Senior Families First Coordinator: George Gearing
External Tel No: 01438 844038 (Comnet: 54038)
Email:
Families First Coordinator:Jackie Green
External Tel. No: 01438 844191 (Comnet: 54191)
Email:

Stevenage & North Herts Districts

Senior Families First Coordinator: Carol Jeffreys

External Tel No: 01438 844658 (Comnet: 54658)

Email:
Families First Coordinator:Jenny Close (Mon-Wed)
External Tel No: 01438 737443 (Comnet: 22443)
Email:

Families First Coordinator:Anne Newby (Thurs.–Fri)
External Tel No: 01438 843747 (Comnet: 53747)
Email:

Watford & Three Rivers Districts

Interim Senior Families First Coordinator: George Gearing

External Tel No: Tel: 01438 844038 (Comnet: 54038)

Email:
Families First Coordinator:

Welwyn Hatfield & Hertsmere Districts

Senior Families First Coordinator: Freya Rymer
External Tel. No: 01438 844616 (Comnet: 54616)
Email:
Families First Coordinator:Emma Delaperelle
External Tel. No: 01438 843288 (Comnet: 53288)
Email:

The Family First Helpdesk teamprovides advice and support for the Early Help Module in the county. They can be contacted about:

  • Early Help Module New User Forms
  • Registration of families onthe Early Help Module
  • Technical support for Early Help Module

Opening times are:

Monday to Thursday 9am – 5pm Friday 9am – 4.30pm

To contact the Family First Helpdesk: Telephone: 01438 737575

Email:

Visit our website for further details on Families First process, including a range of Practitioner Information Factsheets for specific areas e.g. EHM user guides as well as advice and guidance.

EHM Training & Support