5

INDIAN INSTITUTE OF SCIENCE

BANGALORE-560012

TENDER FOR PROVIDING

CONTRACT SECURITY SERVICES

TENDER NO: R(III)Security Services on contract/2013-Dated 30thApril 2013.

(http://www.iisc.ernet.in/tender/contractsecurity.htm) OR

(http://www.iisc.ernet.in/content_tenders.html )

Not Transferable

DEPUTY REGISTRAR

UNIT-III

30April 2013
INDIAN INSTITUTE OF SCIENCE

BANGALORE-560012

CONTENTS OF TENDER DOCUMENT

Sl.
No / Description of contents / Page Number
1.  / General Definitions / 3
2.  / Schedule of Events and Other Details / 4
3.  / Tender Notice / 5
4 / General Instruction for Bidders / 6
5 / Essential Requirements of the Bidding Agency/ Firm / 8
6 / Terms and Conditions / 9
7 / Annexure I – IISc’s Requirements / 16
8 / Annexure II - Tender Application –TECHNICAL BID / 17
9 / Annexure III - Tender Application-COMMERCIAL BID / 20
10 / Annexure IV - Checklist / 21


INDIAN INSTITUTE OF SCIENCE

BANGALORE-560012

GENERAL DEFINITIONS

1 IISc., or Institute means, The Indian Institute of Science, Bangalore

2 “Director” means, The Director of IISc or his authorized representative.

3 “Registrar” means The Registrar of IISc or his authorized representative.

4 ‘Areas’ means areas specified in this tender in general and any other areas specified by the Registrar/Officer-in-charge.

5 “Tenderer” also means the contractor who could be the successful bidder.

6  The selected agency/service provider means the successful bidder.

INDIAN INSTITUTE OF SCIENCE

BANGALORE-560012

SCHEDULE OF EVENTS& OTHER DETAILS

Schedule A

Tender No. / R(III)CONTRACT SECURITY/2013 - dated 30 April 2013
Issue of tender Document / 01.05. 2013 to 20.05. 2013
( 10 a.m. to 5 p.m.)
Pre Bid Meeting / 8thMay2013 at 2:30 pm
At
Choksi Hall of IISc
Last date for receipt of bids / 20thMay 2013 ( 5 p.m.)
Validity of bid: / 60 days from the date of Opening of tenders
Tender Fee (non-refundable) / Nil
Earnest Money Deposit / Rs. 10,000 (Rs.Ten Thousand Only)
In the form of a Demand Draft drawn in favour of REGISTRAR, Indian Institute of Science, Bangalore payable at BANGALORE
1% of Contract Amount
Date & Time for opening of Technical Bid: / 20thMay 2010 ( 5. 30 p.m.)
Place of opening the bids: / Office of The Deputy Registrar, Unit-III,
Indian Institute of Science,
Bangalore-12
Date & Time of opening COMMERCIAL Bids / TO BE ANNOUNCED LATER
Contract Commencement Date: / JULY 1, 2013(Tentative)
Contract Duration: / Initially for a period of one year which may be extended every year after review for a period of three years
Performance Security Deposit / 15% of annual contract amount
FINANCIAL Turn-over of Bidders / Rs. 10,00,00,000/-(TEN Crores) per annum at least for 3 FINANCIAL years in the last 5 years.
100% of contract amount

INDIAN INSTITUTE OF SCIENCE

BANGALORE-560012

TENDER NOTICE

1.Sealed tenders are invited under Two Bid System i.e. Technical Bid and Commercial Bid in separate covers from reputed, experienced and Financially sound registered security Agencies for

Providing SECURITY SERVICES ON CONTRACT AT IISc CAMPUS

2.Tender documents may be obtained on request in writing from Deputy Registrar, UNIT-III, IISc Bangalore-12 (Phone No 22932500) or can be downloaded from the web site- http://www.iisc.ernet.in/tender/contractsecurity.htm OR

http://www.iisc.ernet.in/content_tenders.html

3.Interested Security Agencies may drop the sealed bid covers, complete in all respects along with Earnest Money Deposit (EMD) and other requisite documents, in the Tender Box kept in Office of Deputy Registrar, Unit -III IISc Bangalore-12, on or before 5.00 p.m. on20h May 2013 as indicated in Schedule A.

REGISTRAR

INDIAN INSTITUTE OF SCIENCE

BANGALORE-560012

GENERAL INSTRUCTIONS FOR BIDDERS

1.The bids are invited under two bid system i.e. Technical Bid and Commercial Bid in separate sealed covers, super scribed respectively as “Technical Bid” and “Commercial Bid” along with the Tender No. as given in Schedule A (page 4). Both sealed envelopes should be put in another sealed envelope superscribed as “Tender for providing Security services on contract”. The Earnest Money Deposit (EMD) refundable (without interest), should be necessarily accompanied along with the Technical Bid of the agency in the form of Demand Draft from any of the Scheduled bank drawn in favour of Registrar, IISc payable at Bangalore and valid for a period of 60 days. Bids not accompanied by EMD or without proper validity will be summarily rejected.

3. The successful bidder shall have to deposit in a scheduled/nationalized bank Performance Security Deposit as specified in the Schedule A (page 4) at the time of award of contract and within 15 days of the receipt of the formal Work Order. The performance security Deposit will have be furnished in the form of Bank Guarantee/Demand Draft drawn in favour of The Registrar, IISc, Bangalore-560012 payable at Bangalore.The bank guarantee should be in a nationalized scheduled bank only. The performance security deposit should have60 days validity beyond the date of completion of all the contractual obligations of the security service tenderer.

4. The bidder is required to enclose photocopies of the necessary documents as listed in Annexure IV

5.Bids submitted after the due date shall not be accepted under any circumstances whatsoever.

6. Any conditional bid shall not be considered and liable to be rejected at very first instance.

7. The bidder shall quote the technical & Commercial bids as per the format enclosed in Annexure II and III.

8. The Earnest Money will be forfeited if the bidder fails to accept the offer.

9. The bidder should include the list of clients where they are providing security services for the past 3 years, along with name, phone / fax number of the contact person, and if required references for their services may be obtained.


INDIAN INSTITUTE OF SCIENCE

BANGALORE-560012

10. All entries in the bid form should be legible and filled clearly. If the space for furnishing information is insufficient, a separate sheet duly signed by the authorized signatory may be attached. No overwriting / striking is permitted in the Commercial Bid. In such cases, the tender shall be summarily rejected. Over writing/striking if any, in the Technical Bid must be initialed by the person authorized to sign the bid.

11. The envelope containing Technical Bid only shall be opened on the scheduled date & time as given in Schedule A in the presence of representatives of the agencies/Companies, Firms / Agencies, who wish to be present

12. Technical Bids will be subjected to evaluation by a committee, calling for a Technical presentation by the Vendors, Which will include verifying the financial turn-over registration certificates, legal, financial, statutory, taxation and other associated compliance of contract conditions. The committee may evaluate/verify the performance of the agency at any of their existing contracts which may include obtaining references /or visiting the clients, and the quality of services rendered by Agencies. Further, the committee may disqualify any bidder based on oral/written references or insufficient quality of service provided during existing or previous contracts.

13. Commercial bids of technically qualified bidders which meets the requisite criteria shall be opened on a date & place (to be notified later) in the presence of representatives of such short listed bidders .

14. The contract is initially for a period of one year. The contract will be reviewed at the end of every year and may be extended upto a period of three years..

15. IISc reserves the right to amend or withdraw any of the terms and conditions contained in this Tender Document or reject any or all tenders without giving notice or assigning any reason. The decision of the Director of IISc, in this regard shall be final and binding on all.


INDIAN INSTITUTE OF SCIENCE

BANGALORE-560012

ESSENTIAL REQUIREMENTS OF THE BIDDING

Security AGENCY /COMPANY / FIRM /

The bidder should fulfill the following technical specifications:

1.  The bidding security Agency /Company / Firm / should be registered with the appropriate registration authorities ( Labour department etc.).

2.  The bidder /Company / Firm / Agency should have

a.  at least three years experience in providing security services inany Government/ Public Sector undertakings / Research Organizations / Reputed Private Sector Companies

b.  having at least three running contracts(with at least one of them in Karnataka), each with more than 100 security guards in a single location/site.

3.  The bidder /Company / Firm / Agency should be registered with Income Tax and Service Tax departments, appropriate authorities under Employees Provident Fund and Employees State Insurance Acts.

4.  The bidder should have a well established Registered Office or Branch Office with full infrastructure in Bangalore.

5.  Security agencies registered with PASARA membership are preferred.

6.  The bidder /Company/Firm/Agency should have minimum ten crores financial turnover for at least three years in the last five years as specified in Schedule A (page 4).


INDIAN INSTITUTE OF SCIENCE

BANGALORE-560012

TERMS AND CONDITIONS

General

1.  The contract is initially for a period of one year. The contract will be reviewed yearly, and may be extended for a maximum period of three years. The requirement of actual manpower may vary according to the need and may be reviewed/ reduced/ / enhanced as and when required.

2.  The contract may be terminated before the expiry of contract period owing to deficiency in service or substandard quality of the service provided by the successful bidding Company / Firm /Agency. Further, IISc reserves the right to terminate contract at any time by giving two months (60 days) notice to the successful bidder.

3.  The bidder shall not be allowed to transfer, assign, or sub-contract its rights and liabilities under this contract to any other agency without the prior written consent of IISc.

4.  The agency shall obtain and produce license under the “The contract Labour (Regulation &abolition Act 1970) from the labour department. The agency shall maintain and if necessary submit to the Institute for inspection on demand the records such as Muster roll, Payment register etc.

5.  The bidding agency will be bound by the details furnished by them to IISc, while submitting the bid or at subsequent stage. In case, if, any of such document/s furnished by the firm is found to be false, it would amount to breach of terms of contract and the agency is liable for legal action besides termination of contract.

6.  The bidder shall ensure that the security personnel deployed at IISc, conforms to the STANDARDS prescribed in the Tender Document.

7.  The successful bidder shall furnish the following documents in respect of each security personnel deployed at IISc, before the commencement of contract :

i.  List of trained security personnel identified/selected by agency for deployment at IISc, with Bio data i.e. date of birth, age, qualification address etc

ii.  Character certificate from a Gazetted officer of the Central / State Government.

iii. Certificate of verification of antecedents of persons by local police authority (preferably) or at least by the agency.

8.  In case, the personnel employed by the successful bidder commits any act of omission / commission that amounts to misconduct /indiscipline/ incompetence / security risks, the selected agency shall take appropriate disciplinary action against such personnel immediately being brought to his notice, failing which it would amount to breach of contract and may lead to termination of contract.

9.  The selected agency shall provide identity cards to the personnel deployed at the Institute having the photograph of the personnel and personal information such as name, designation, address and identification mark etc attested by the Security officer at the Institute.

10.  The selected agency shall ensure that any information related to Research, operational process, technical know-how, security arrangements, and administrative/organizational matters are not divulged or disclosed to any person by their personnel deployed at the Institute

11.  The selected agency shall ensure proper conduct of its personnel at Institute campus, and do not indulge in consumption of alcohol/ smoking while on duty

12.  The selected agency shall designate/deploy a field officer at its own cost who would regularly interact with officers of the Institute, so that better co-ordination, services and utilization of optimal manpower deployment could be addressed

13.  The selected agency shall immediately provide replacement and ensure that as for as possible that no designated post is left vacant in any shift. In case the agency fails to provide replacement within three working days.

14.  IISc is not liable at any stage to provide accommodation, transport, food, medical and any other requirement of their personnel deployed at the Institute.

15.  Payment of bills will be made to the contractor on a monthly basis as per actual services. The contractor has to submit invoices/bills bythe thirdweek of the next month for the servicesrendered in the preceding month alongwith ESI/PF/Service Tax challans pertaining to that month.

16.  IISc reserves the right to amend or withdraw any of the terms & conditions contained in the Tender Document or to reject any or all tenders without giving notice or assigning any reason The Director, IISc is the final authority for settling any disputes and the decision of the Director in this regard shall be final and binding on all.

17.  The Institute reserves the right to go for multiple contracts for providing contract security services if a single agency is unable to supply the required manpower either at the beginning or in between of the contract period. The locations/posts will be decided solely by the Institute authority.

CONTRACT-SPECIFIC

1.  The manpower employed by the agency shall be required to work in 3 shifts of 8 hours duration on all seven days with staggered weekly off.

2.  The personnel deployed shall be required to report for work at specified shift hours and remain in the designated post till the end of the shift. In case, any post is vacant on any shift/day the wages for that shift/day shall be deducted.

3.  The security personnel should be of (a) age group between 25and 55years (b) The security guards should have the ability to check Identity cards, Gate passes. (c) Working knowledge of the three languages Kannada /Hindi/English is essential (d) The security supervisors should have at least three years experience, should be a matriculate, physically fit and should be able to read & write in English.

4.  The Security Officer or his deputies will screen all the security personnel deputed/deployed to the Institute, including Discharge certificate in case of ex-servicemen.