Cecily Rodriguez
484-353-4628
profile
An experienced and intellectual candidate with complex problem-solving skills who is quick to adapt to any changes in the workplace. Looking to utilize the knowledge I have acquired, but always hungry for more, not to mention the exceptional customer service skills. Comfortable with medical terminology, various insurance, and high-volume, high-pressure environments. Computer savvy with knowledge of many different software and applications.
Related Work Experience
CHS Easton Hospital Shared Service Center 06/2013-Present
Surgery Scheduling Specialist
Pre-register inpatient and outpatient surgeriesfor up to six CHS-owned hospitals at a time utilizing HMS AS/400, Cerner, and Order Facilitator
Schedule surgeries utilizing Caretracker for one out of the six hospitals
Pre-register patient accounts several days prior to date of service
Remain in radiology queue as back up
Radiology Scheduling Specialist
Schedule radiology, cardiology, and pulmonary appointments utilizing Cerner and provide preparation instructions for each
Answer calls for other hospitals when needed
Verify patients’ demographic information and answer all screening questions for each appointment
Utilize Order Facilitator to schedule and pre-register patients
Reach out to physicians’ offices when scripts are incomplete or unclear
Utilize Passport and Navinet to verify insurance eligibility
Communicate with insurance verifiers regarding patients’ insurance eligibility
Clear out Ahiqa errors daily
Assist fellow employees when in need
Assist with training new employees when applicable
Utilize Microsoft Outlook to communicate with other CHS employees
Gary S. Litman, O.D., Plymouth Meeting, PA 12/2012-02/2013
Front Office Assistant
Register patients daily for their appointments
Bill insurance by creating and submitting claims electronically or by completing CMS-1500 form after each appointment, review clearinghouse errors and resubmit if necessary
Review weekly patient and insurance aging lists and match daily transaction journals
Answer multi-line phones, schedule appointments, call patients for appointment confirmation
Prepare and file patients’ charts, check patients in and out, scan insurance cards
Feed patient information into medical database (Altapoint)
Take blood pressure and perform Visual Screenings and OCT testings
Retrieve referrals through Navinet
Collect copays, co-insurance, and deductibles at time of service
Collect insurance payments via EOBs, and post payments into medical database
Keep up with incoming faxes, fax documents to other doctors and patients
Create documents and spreadsheets for the office
Education
LehighCarbonCommunity College, Allentown, PA 05/2014-Present
Human Resources Management / Current Student
Lincoln Technical Institute, Philadelphia, PA 12/2010
Medical Administrative Assistant Program 3.94 GPA
North Penn High School, Lansdale, PA 06/2007 High School Diploma