McGrath Automotive
Customer Diagnostic Checklist
Symptoms:q Hard Starting
q Engine Cranks
q No Crank
q Engine cranks then stalls
q Rough idle
q Idle is high
q Idle is low
q Idle fluctuates
q Engine hesitates
q Flat spot on acceleration
q Engine backfires
q Engine misfires
q Engine stalls on quick deceleration
q Poor Fuel Economy
q Car blows smoke
q Car smells of fuel
q Burning smell
q Engine noisy
q Driveline noisy
q Other
Additional Customer Notes:
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………………………………. / Check Engine Light is On:
q Always
q Goes on and off
q Was on in the last month
q Was on in the last week
q Was on today
Has the Vehicle been:
q Regularly Serviced
q Recently worked on
q In an accident or collision
q Had any additional accessories fitted recently
q Been to another workshop for a diagnostic service
q Had a battery replaced
q Recently filled fuel tank
q Changed fuel
q Ran very low on fuel
q Engine degreased
q Driven through deep water
q Been left to stand for a long period of time
q Fuel additive used
q Using excessive oil
What Type of Fuel:
q 91 E10
q 95 Regular ULP
q 98 Premium ULP
q Diesel
q Other
The Fault occurs
q Always
q Sometimes (Once or Twice per week)
q Rarely (Once a month)
q Just started Km…………………
q Has happened since owning the car KM…………………………
q When you are driving
q When someone else driving
Engine Temperature
q Cold
q While warming up
q Normal temperature
q Hot
q All of the above
Outside Temperature:
q Cold
q Warm
q Hot
q Raining
q Other (Please describe)
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Driving Conditions
q Accelerating -
q Hard Med Light
q Decelerating
q Cruising -
q Low or High Speed
q 0 > 20Km/Hr
q 20 > 60Km/Hr
q 60>80KM/Hr
q 80 > 100Km/Hr
q Over 100Km/Hr
q Cornering
q Offroad
Additional Technician Comments: ………………………………………………………………………………………………………………......……………………………………………………………………………………………………………………..