SECTION 27 30 00
VOICE COMMUNICATIONS
PART 1 - GENERAL
1.1 SUMMARY
A. As an addition to the existing Avaya CS1000E Telephone System, furnish, install and configure a complete working solution based on Avaya Communications Server 1000E System equipment. District Standard - no "or equal" or "substitution" allowed.
B. Furnish and install all conductors, punch down blocks (66 blocks), connectors, handsets, patch cords and cables to provide for functions and requirements specified herein for a complete and operable installation. The switches will be provided by the Active Infrastructure Section 272000. Voice Communications contractor shall test with installing Active Infrastructure contractor and confirm correct port placement, functionality/programming for the appropriate VLAN and their overall system functionality.
C. Provide all labor, engineering, design, testing, materials, components, training, programming and supervision necessary to provide a complete and operable installation.
D. The entire installation shall be supported by engineering documentation including:
1. Floor plans indicating all devices.
2. Block diagrams indicating all items and their point-to-point connections in a manner following the floor plan layout.
E. Contractor is responsible to make sure that all cards, firmware and software are of the proper revision to be compatible with the existing CS1000E System. Existing systems may be accessed for component information by emailing the Districts Technology Representative.
F. Installation shall integrate into an existing Avaya Aura Messaging System along with servers, Session Manager Equipment, System Manager Equipment and Redundancy Equipment. Installer must be certified on each system that requires integration. Applicable certifications will be required to be submitted for each system.
G. Provide programming for dialing plan at the project site. All outbound calling is to be routed over the District SIP trunks. Handset programming shall match the District standard. A copy of the template will be provided the winning contractor during the submittal phase at the Contractors request.
F. Demolition of any existing equipment that is no longer in use after the installation. The District reserves the first right of refusal for all equipment,
G. Provide E911 routing with Enhanced 911 software and test E911 calls to the PSAP. The District is Implementing an E911 system that uses DID’s and a database that reports room number, Building number, floor number and site locations to the PSAP for emergency responders. The Contractor shall integrate and provide for necessary programming to include their scope of work into this system, including updating the database.
H. Provide for all required new licenses. There may be existing licenses on the SC1000E System that are not to be used/upgraded for this project. All licensing must be added new not upgrades to existing licenses.
I. The main CS1000E, System Manager, Session Manager and Aura Voicemail Systems reside at the District Office Located on Hughes Way. All redundancy equipment is housed at Wilson High School. Failover of the system is designed to go from the District Office, then to Wilson HS, then to local resources if the primary or secondary sites cannot be reached.
J. The Avaya Telephony System integrates with the LBUSD existing LAN/WAN core architecture. The contractor must work with District Representative to validate the extent and capabilities of the existing platform to determine if any of these components will not adequately function.
1.2 REQUIREMENTS
A. Provide all design, material and labor required for a complete and fully operational telephone and voicemail system in accordance with this Specification.
B. Provide and install all components required for proper system operation whether specifically specified or not and all items of equipment, support structure, devices, etc., incidental to the installation. Coordinate with the District to provide additional power outlets, wiring, or raceway as may be required.
C. Review the Specifications for work and material provided by others, which might affect work specified under this Division. Carefully coordinate with other trades, equipment suppliers, contractors, etc. as required to provide a high quality reliable installation with a minimum of construction delays. All work required to be re-accomplished due to lack of coordination shall be done at the Contractor's expense.
D. Work and materials shall meet or exceed the requirements of the rules and regulations of the State of California, NFPA, CAL-OSHA, AND NECA - "Standard of Installation". Installation showing evidence of poor workmanship or not in accordance with these Specifications or the Drawings shall be re-accomplished or repaired to the satisfaction of the Owner at the Contractor's expense.
E. All equipment and systems specified in this Section shall be provided and installed by a single Telecommunications Contractor who will be responsible for proper operation of all these systems.
1.3 COMMUNICATIONS SYSTEM CONTRACTOR REQUIREMENTS
A. The Contractor shall hold a valid California C-7 or C-10 State Contractor's license.
B. The Contractor must be the factory authorized sales and service representative for all equipment being submitted.
C. The Contractor shall have been in the telecommunications contracting business for a minimum of five years under the same name Contractor must be located within 45 miles of the District. Contractor must maintain a full time sales and service staff, including the Certified Installers to be used on the project at this local business location. This location shall also have the appropriate parts and service facilities to provide repairs and fully service the system. The Certified Installers also must be Manufacturer Certified in all of the major components of the system. An individual operating out of residential facilities or without the required facilities, staff, or tenure will not be considered as an acceptable contractor for this project. Bidders warehouse for spare parts must be located within a four (4) hour response time to the District.
D. All major function failures must be resolved within a four-hour period. A major function shall be considered any lack of communication that affects twenty or more user devices.
E. The contractor must provide a four-hour response time to problem calls during the Prime Period of Maintenance (PPM). For problems reported outside of PPM, response time can occur no later than the beginning of PPM for the next day. Response time is defined as on- site presence of authorized maintenance personnel equipped with appropriate spare parts and diagnostic tools.
F. Once work has begun on repair of a major function, a technician shall remain on-site until the problem has been repaired. The contractor shall be allowed to change technicians at shift changes, however, the first technician shall not leave the site until the second has arrived and has been briefed on the problem.
G. SUPPORT: The Telephone System Contractor shall assume all responsibility for the proper operation of the entire systems and subsystems. Support shall co-terminate with the existing District support contract held by Carousel Industries. Prior to turning the system over to the existing support contract, the contractor shall provide for the Support provider (Carousel Industries) to verify correct functionality of the system. Any modifications required for sign off shall be the responsibility of the contractor. In the event that the support renews during the construction project under this contract, Support shall co-terminate with the new support contract.
G. Installing Contractor shall be a Certified Platinum, Gold or Silver level Avaya Partner.
H. All required certifications for each component of the new system and any existing system components that shall be interfaced with (e.g. Session Manager, System Manager, Avaya Aura Messaging, CS 1000E, SBC, etc.).
2.1 REQUIREMENTS FOR MATERIAL AND EQUIPMENT
A. All material and equipment shall be first quality, new, free from defects, in the original sealed container from the manufacturer,(unless otherwise stated in this document.) Major items of system equipment and all multiple items shall be of the same manufacturer. Where equipment of a particular manufacturer is specified, the intent is to establish standards of performance, quality, and appearance. Other components shall be as specified herein.
B. The school communications management and control system shall be a normally cataloged product of a major manufacturer of this type of equipment in the United States. Systems proposed to be assembled of various subsystems of multiple manufacturers or utilizing components specifically designed for this project will not be acceptable.
C. All equipment shall have appropriate U.L. listings.
2.2 EQUIPMENT SUBMITTALS
A. Equipment submittals are to be made as required.
B. Preface the material submittal for the equipment specified in this Section with the notarized statements and other evidence as applicable to prove compliance with the requirements of paragraph 1.03 above.
C. Submit shop drawings, product data sheets, and wiring diagrams as required to demonstrate compliance with the requirements of these Specifications. This submittal shall include but not be limited to the following:
1. A complete list of materials, with model and part numbers and the corresponding product data sheets. All standard and special components and materials shall be described and illustrated.
2. Configuration file of the entire system. Include AVS quote number with all tabs and listed MSRP for equipment.
3. A bayface schematic of each site in the Power Point format.
4. SUV files for each site.
5. A list of extension assignment by location, and telephone handset button programming to be approved by District Technology Representative.
2.3 GENERAL SYSTEMS DESCRIPTIONS
l. Standby Power: The head end equipment shall be equipped with an Uninterrupted Power Supply (UPS) to maintain the system in full operation during power outages. The UPS shall also be equipped with a Tripp Lite SNMP Web Management Card for remote monitoring, include configuration so that the management station is notified if the UPS is operating in battery mode. The SNMP agent will support Ethernet. The UPS shall operate the head end equipment for a minimum of eight (8) hours.
2.4 PRODUCTS
A. Existing System: Avaya CS1000E
1. CS1000E HA Release 7.6 (or the most recent software release) installed at the Administration Building. Serial Number: XXXXXXXX
2. Session Manager Release X.X installed at the Administration Building. Serial Number 240H447. Redundancy equipment located at Wilson High School.
3. System Manager Release X.X installed at the Administration Building. Serial Number 240H439. Redundancy equipment located at Wilson High School.
4. Avaya Aura Messaging Release X.X installed at the Administration Building. Serial Number 234CN92. Redundancy equipment located at Wilson High School.
B. New Equipment to be bid:
1. All equipment is based on the Avaya CS1000E platform.
2. Provide new Premium IP Set Licenses for all IP phones; supply adequate licenses for all new handsets as listed on the plans.
3. All handsets shall be compatible with the SC1000E – SMG. See handsets listed below.
4. All equipment is to be rack mounted using existing racks, typically a 10/10 cabinets with enough rack space for redundant power supplies. Provide new mounting hardware and covers as necessary.
5. Cards in the head end rack shall not be left in a full state at the end of the project. A minimum of 3 open ports must be maintained on the station cards for future expansion. Add additional cards as necessary.
6. Existing site system will be similar to the following parts list. Contractor is required to request access to the existing system to run a specific parts list for this site.
Cabinet / NTDU22LB / Media Gateway MG1010 ChassisCabinet Part / NTBK80BAE5 / Ground Bar Assy Opt11
Cabinet Part / NTC312AAE6 / MG1010 Power Supply
Cabinet Part / NTTK14ABE6 / PWR Cord 9.9ft 11CM 125VA
Cable/Part / NTAK19ECE6 / 2 PORT SDI CABLE ASS'Y
Cable/Part / NTC325BAE6 / CP Adapter Kit
Cable/Part / NTDU0606E6 / Cable Ethernet RJ45 M-M 25cm
Control Card / NTDW99CAE5 / CPPM w/metal faceplate
Signaling Server / NTHU62AG / CPDC SS (Chassis/Cabinet) R7.6
Signaling Server / NTM427BEE6 / CPDC Sig Srvr SW (4GB USB) 7.6
Software License / NTE900UI / Surviv/l MG CPPM SA SysSW R7.6
Trunking / NTDW12AAE5 / UDT Clock Controller D/B
C. Telephone Handsets with Licensing
1. Each telephone handset shall also have all the functions of a Multi Line Telephone.
a. IP Telephone handsets shall be:
1. Administrative, Receptionist and Nurse - Nortel IP1230 for quantities see plans. Add 10% spare handsets for attic stock.
2. Classroom, workroom, storage rooms - Vodavi Analog phones, model number Vodavi Starplus 2800-Series Telephones (i.e. 2801-1 Line Phone) = Part Number 2801-08, Off White Vodavi 2800 Series Wall Mount Kit = Part Number 2868-08, Off White. For quantities see plans.
3. Principal Handset – Nortel IP 1140 for quantities see plans. Add 10% spare handsets for attic stock.
4. Analog trunk card: Analog phones will require the addition of analog trunk cards to the site system. Provide analog card number NT8D09. Provide a sufficient quantity to keep a minimum of 3 spare ports open after card is installed.
D. Avaya Aura Messaging System (servers are existing)
1) Avaya voicemail servers and system reside at the Board Building. Redundancy equipment exists at Wilson High School. The Avaya Aura Messaging System will integrate to Session Manager through a SIP connection. For bid purposes for the voice mail users/licenses match the number of handsets plus 5%. As a part of this bid request, you are to include on a CD your Avaya configuration file with a valid configuration number with MSRP/List pricing. The system should be Release 6.3 or higher (most recent at time of install) configured for Application and Storage – “Front and Back End” with N+1 Redundancy with the following guidelines:
a) Users Per Port: 50
b) Codec: GSM 6.10
c) Minutes Per Mailbox Persistent: 20
d) Minutes Per Mailbox Cached: 15
e) One X Speech: No
f) Mailbox Type: Mainstream
2) Provide Pass Plus level service for voicemail accounts.
E. All control cards and station cards shall be new and not re-used
F. CAT6 patch cords quantity as required for 100% port population at both ends with 10% spare. Match existing color at the patch panel and provide 5 ft patch cords. At the station side, provide 10ft patch cords blue in color. CommScope Uniprise or AMP ND&I for further information see Structured Cabling Section 27 10 00.
PART 3 - EXECUTION
3.1 INSTALLATION