NAME and SURNAME

Address: XXXX Brisbane, 4000

Mobile:04XX XXX XXX

Email:

Career Objective

To utilize my current skills and abilities in Customer Service and Sales within an organization where also allow for personal and professional development.

Education

Master of International Tourism and Hospitality│ Nov 08 - Present

James Cook University Brisbane│ Australia

Bridging English Entry Program│ June 08 – Oct 08

Sarina Russo Schools Brisbane│ Australia

Bachelor of Business Administration (Majoring in Hotel Management)│2007

Assumption University Bangkok│ Thailand

Employment History

June 09 – Present

AEG OGDEN (Brisbane) PTY LTD - trading as Brisbane Entertainment Center

Catering Staff

Responsibilities:

  • Rotation of work around catering department, for example; Candy bar Cashiering, Bartending, Waitering, Food Preparation and Cooking
  • Ability to delivery efficient and effective service in fast pace working environment such as before, interval, and end of show time
  • Processing on Micros system

Feb 09 – Present

Siam Samrarn Thai restaurant – Brisbane│ Australia

Food and Beverage Attendant

Responsibilities:

  • Serving, taking orders and till as well as up-selling
  • Cash handling and processing credit card, EFTPOS payments
  • Table setup and clear
  • Phone handling on take away orders and reservations
  • Greet customer and bid farewell with a warm and genuine smile

July 08 – December 08

Vino’s Restaurant – Brisbane│ Australia

Food Runner

Responsibilities:

  • Carry three plates with service cloths
  • Food and beverage serving in the function
  • Fast environment process work
  • Glasses and cutlery polishing
  • Closing of the restaurant

May 07 – May 08

Biscotti Restaurant – Four Seasons Hotel Bangkok│ Thailand

Food and Beverage Attendant

Responsibilities:

  • Service– Breakfast, Lunch, Brunch, and Dinner
  • Using with Micros program – data entry,
  • Fiscal responsibility as a cashier – closed balance of the day
  • Assigned as a hostess – worked with Respak program
  • Trained in Italian’s wine and basic knowledge of wine and cocktail
  • Adherence to appropriate image and maintain cleanliness
  • The zone – any staff who stand closed to the entrance should be the first person to greet customer and bid farewell with a warm and genuine smile

March 06 – May 06

Grand Sukhumvit by Sofitel Hotel – Bangkok│ Thailand

Internship – Food and Beverage Coordinator

Responsibilities:

  • Input guest comment cards data and analyze with Microsoft excel
  • Translate English Food and Beverage staff manual into Thai
  • Summarize the reports after having staff meetings
  • Deal with purchasing department in order to handle the purchasing order
  • Check for the readiness of function rooms before each function was operated

Personal Attributes

  • Flexible and adaptable
  • Work ethic/ punctual, trustworthiness and reliable
  • Fast learner and ability to grasp new information quickly

Certificate

Responsible Service of Alcohol Certificate (no.XXXX)

Sarina Russo Schools Brisbane│ Australia

Referees

  • Available on request