Henrik Svedhem

Avenue Neptune 37, 1410 Waterloo, Belgium

+ 32 (0)476 44 58 66 -

NATIONALITY: Swedish

UNIVERSITY of NEW HAVEN,1983-1987, Connecticut, USA.
Bachelors’ Degree in Business Management / Hospitality Management.
International School of Brussels (ISB) 1978 - 1981
International Baccalaureate

PROFILE
Proactive Human Resources business partner to senior management. Demonstrated effectiveness in providing vision and counsel in HR.Diverse background includes multinational organizations in the pharmaceutical, industrial and financial industries.

Expertise in all generalist HR initiatives

Recruitment & employment...... Leadership Training & Development.....Reorganizations & Culture Change....Outsourcing Due Diligence.... Lay offs.... Union negotiations.....

Employee relations...Succession planning.....HR Quality KPI's... HR policies & Procedures, HR Audits

LANGUAGES
Swedish fluentEnglish fluent

Dutch decentFrench fluent
WORK EXPERIENCE:

Raptor Management Solutions, Human Resources Interim Management,Waterloo Belgium, 4/2009 - present

Managing Partner

Currently geared up to assist companies in all areas of Human Resources as an Interim Manager by:
Filling critical needs, HR Business Partner or executing HR leadership projects.
Completed/ongoing assignments:

September 2011-July 2012: Academic Hospital ERASME, Brussels. 4000 staff.

HR Interim Manager.

Heading the HR function for all Medical and Paramedical staff. Operational HR, Change Management, process improvement. HR project management – attracting, retaining, assessing MD’s

November 2010 – May 2011 :Mechel Carbon AG Belgian Branch- Mont.St.Guibert: HR Advisor to energy trading company Implementation of HR processes. Advising on HR Legal matters, Talent Development, career mapping, staffing

April 2010 – August 2010: Head of HR, St John’s International School, Waterloo Belgium – Advised school management on what HR priorities to focus on in the short and medium term. Covered day to day HR issues- Performed a survey with School staff in order to establish key expectations. Successfully recruited a HR Manager for the school. Created HR processes such as staffing, entry and exit procedures…

November 2009- On going - HR Advisor to LOG-IT ( IT services company): Advised management on what directions to take as they are in a growth phase so it was key to implement some key HR processes in order to obtain uniformity with the staff, i.e , salary structure, car policy, organizational structure… Recruited staff for their Operational support department.

Permanent employment

KONE Elevators & Escalators (Global Coordination Center) Brussels, Belgium, 11/2004 –3/2009
Director of Human Resources, Global Development
HR Business Partnering approach indirecting activities related to developing, implementing and evaluating human resources initiatives on a Global scope for KONE’s Global Information Services(IT & Sourcing functions) present in EMEA, Asia Pacific, North America. Talent Management cycle. Retention. Leadership coaching. Successfully managed the HR part in a global outsourcing between KONE’s infrastructure and HP. Transitioned over 100 employees to HP in over 25 countries.Partnering with Management and local HR Management through change initiatives to shape culture, and best practices on local and global initiatives thereby sustaining a high performing “Virtual Organization”.

ELILILLY Co – Lilly Research Laboratories, Belgium, 9/ 2001 – 11/2004
Director of Human Resources
Drive the Human Resources function through effective leadership of a team of seven HR professionals.

Provide strategic and operational HR solutions to a complex matrix organization between Europe and the US. Partner with functional leaders in key HR areas such as Talent Management/Retention. Succession Planning, Staffing Solutions and Employee Relations. Managed relations with internal/external Unions through effective interaction with local Works Council. Managed lay off procedure, respecting the “Loi Renault”

NOVARTIS Consumer Health, 5/ ’99 – 8/2001
Head of Human Resources & Communication, Benelux
As member of the Management Committee, ensure that all Human Resources activities are properly implemented and followed up throughout the organization. Strategically involved in worldwide projects that were initiated from Headquarters in Switzerland.
Main achievements lie in the areas of building a High Performance Organization, implementing succession planning and retention program. Organization development & effectiveness.
Supporting the President of the Europe, Africa & Middle East Region on HR related projects. Set up and implementation of all HR standard operating procedures
EUROPAY International (Today MasterCard Worldwide) 4/ '93 – 4/’99
Leading payment products & services provider (eurocheque, Eurocard/MasterCard etc) 600 ppl
Manager, Human Resources.

To ensure the proper management and delivery of Human Resources services throughout Europay International. To coach and lead line management in HR related matters such as organizational development & design, employee relations, recruitment, training, career development and general employment. Continuously grow and develop HR expertise as well as business knowledge in order to provide the necessary support to the company and to help it meet its strategic objectives.
Member of Europay’s job evaluation committee.
BATENBORCH International & ROBERT WALTERS Associates –‘91- '92

Consultant
Executive Search Consultants specialized in Sales and Marketing positions and General Positions respectively.
Prospecting / client presentation. Handling of recruitment assignments within Executive Search and Selection mainly with multinationals. Responsible for own client portfolio. Interview / evaluation and follow up of candidates.
ALEXANDER PROUDFOOT PRODUCTIVITY MANAGEMENT EUROPE'90 - '91
A leading organization in the field of designing and installing profit, productivity, quality improvement programs with major companies and industries.
Consultant / Client Services/ Trainer.
Analysis of management systems of client business. Implementation of new management controls to increase productivity and savings. Management training at all levels of client organizations.
Follow up of implemented controls to obtain 100 % conformance by client .
Implemented changes at large industrial sites such as Swedish Post sorting terminal, Uppsala Energy and a frozen food production and processing plant.
Dealt with union negotiations together with client management to obtain acceptance by workers.
HOSPITALITY MARKETING CONCEPTS (HMC) '88 - '90
HMC is a U.S. company working solely with major international hotel chains, creating special marketing and promotional programs to increase their F & B revenue. Concepts based on frequency and loyalty marketing programs.
Program Manager
* Analysis of project requirements of Hotel Property
* Recruitment of approx. 25 telepromotors at each project.
* Training and supervision.
* Close relation with hotel management
* Managed programs in, Belgium, Paris, London, Montreal, Strasbourg

REFERENCES: Available upon request