Laila Abuabdallah

Address: 9 Coopers lodge, 45 Acre Road KT2 6ER, Kingston upon Thames, Surrey

Mobile: +447415547140 - +966558811207

Email:

PERSONAL PROFILE:

I have an exceptional level of initiative with an ability to learn new skills quickly in a challenging environment, with team work and the ability to work hard and continuously. I am a very adaptable person in difficult situations and have excellent communication skills, a presentable appearance, and an open mind. At university I have developed strong project management and presentation skills, and I am fluent in both English and Arabic.

EDUCATION:

- 2012 - 2013 Kingston University

  • MSc in Retail Management and Marketing

Throughout this course I developed my managerial skills, group work and collaboration and research techniques. My key modules were:

Dissertation and Research Methods: My dissertation focused on the strategies of Islamic banks in Saudi Arabia. It honed my research and analytical skills.

Consultancy Practice: creates a culture of career awareness, where I worked with My Silver Balloon, assisting them on the development of marketing strategies for a range of children’s entertainment media.

Buyer Behavior: provided me with a critical understanding of research into buyer behavior and how it relates to problems in marketing and consumer regulation.

E-Commerce Operations: introduced the process of change and competition in e-commerce operations, and an understanding of thee-commerce environment, trends, marketing, the operational issues, supply chain management, and strategy and planning.

Services Marketing Strategy: increasedmy understanding of various theoretical strategic models and how to develop and to define an effective strategy.

Beside the previous modules I have studied Operations

- 2002 - 2003 Al-alamiah Institute

Diploma in Computer Science with Excellent grade 4.7/5

- 1998 - 2002 Princess Nora University

  • Bachelor degree in Nutrition Science 83%

EXPERIENCES:

  • Oct 2012 – present: Volunteer in KUSU

As a volunteer with Kingston University I have been involved in various activities with children and old people, assisting in the support and care. I have gained new skills in both personal and practical levels.

  • Sep 2013 – Sep 2013: International Student Ambassador

Working with the International office at Kingston University for 2 weeks to help the international students who just arrived to the UK. By guided them and gave them helpful information.

  • Jan 2011 – Jul 2012: IT Relationship Manager in ANB

The key responsibilities are toliaise with the business and IT communities, by working with the IT department to adopt the needs and requirements for the business.

  • Oct 2009 – Jan 2011: Pre Approval Loans Team Leader in ANB

To advise on loans between the bank and client by either approving or rejecting the request. Also, managing a team in the investigation of client credit history and ensuring productivity targets are met.

  • Feb 2009 –Oct 2009: Service Desk Supervisor in ANB
  • Nov 2008 – Jan 2009: Service Desk Agent in Arab National Bank (ANB)
  • Aug 2006 – Nov 2008: Teacher in a Government Ministry School

COURSES:

  • Jan. 2008 Customer Care for Exclusive Customers Training.
  • Aug. 2008 UNIX fundamentals.
  • Oct. 2009 Supervisory Skills from IOB.
  • Mar. 210 Credit Risk Analyst from IOB
  • Jan. 2012 ITIL V3 – ITIL Certified
  • Mar. 2012 International Healthcare Provider BLS
  • Apr. 2012 High Impact Presentation
  • May. 2012 PMP Course
  • Oct. 2012 Bloomberg Course