PRESS RELEASE
What’s your ITIL® Maturity level? Find out now!
ITIL Maturity Model and Self-assessment Service – Full Self-assessment online subscription.
4 November 2013
AXELOS and their official publisher, TSO (The Stationery Office), are proud to announce the launch of the ITIL Maturity Model and Self-assessment Service. The full ITIL Maturity Model and Self-assessment Service comprises more than 4,000 questions across 30 questionnaires – one questionnaire for each of the 26 ITIL processes and four ITIL functions. Each questionnaire is made up of five parts:
· process/function demographic questions
· process/function-generic attributes
· process/function-specific attributes
· process/function outcomes and outputs
· interfaces and inputs.
This service will assist organizations in tracking, delivering and improving their IT service management provision according to the ITIL framework. Subscribers will receive a maturity level to 0.2 of a decimal place and guidance on how to improve their maturity. Subscribers to the full self-assessment will be able to track their progress and, in time, benchmark it.
Subscribers to the full self-assessment will have access to the complete set of questions for each process and function, allowing them to fully assess and understand in greater detail the maturity of their ITIL processes and functions.
There is also a free high-level self-assessment available with a reduced set of questions to obtain a high-level indication of an organizations’ maturity.
Phil Hearsum, ITIL Portfolio Manager at AXELOS, says: ‘It gives me great pleasure to see the release of this quality product. In order to understand your organization’s maturity level and to provide a bench mark to plan your improvements, this tool will be invaluable. Whether you choose to self-assess or use the assessment as part of a consultancy, you will now be equipped to understand where you are and what you need to do to improve’.
Ian Fik, Account Manager at TSO, says ‘Building on the popularity and success of P3M3® (The Portfolio, Programme, and Project Management Maturity Model) TSO is pleased to launch the first official ITIL Maturity Model for AXELOS. The assessments have been authored by industry experts Colin Rudd and John Sansbury and delivered through TSO’s online subscription platform.
The ITIL Maturity Model was developed as a result of market demand to benchmark and understand organizations’ capabilities, and to leverage competitive and performance advantage from improved efficiencies’.
To subscribe to the ITIL Maturity Model and Self-assessment Service please contact Clare McKenzie-Cook:
+44 (0) 1603 696801
About AXELOS
On 1 July 2013 'AXELOS' was announced as the new Joint Venture company that the Cabinet Office has formed to deliver and commercialize the UK Government's portfolio of Best Management Practice accreditation and publishing services, including ITIL, PRINCE2® and the other PPM products.
AXELOS now owns the intellectual property of the whole Best Management Practice portfolio and will build on the current business activities and developing products in new areas. The organization also has an ambitious programme of investment and growth, and primary focus will now be on stimulating the growth of a vibrant, open international ecosystem of training, consultancy and examination organizations.
Latest news from AXELOS can be found on their Google+ page or if you have specific queries, requests or would like to be added to the AXELOS mailing list please contact .
About TSO
TSO (The Stationery Office) was established in 1996 when the trading functions of HMSO were privatized. The organization is now a part of the Williams Lea Group, a global leader in corporate information solutions. TSO is one of the largest publishers by volume in the UK, publishing more than 9,000 titles a year in print and digital formats for central government departments and other public/private sector organizations. Its multi-format publishing solutions extend from initial ideas to publication across a range of formats including print, web, epub and mobile apps.
TSO has a long history of working with best-practice and is the only official publisher of ITIL.
www.tso.co.uk
About ITIL
ITIL is the most recognized framework for IT service management in the world, adopted through high quality training, publications, software tools and consultancy for service management disciplines. ITIL began in 1989 and has evolved to move with the times. Over 1.5 million exams have been taken to date, the exam is available in 21 languages over 150 countries worldwide.