Job Specification

Job Title: / PST Locality Manager
Scale & Family / 4-Project Salary Scale
Reporting To: / PST manager
Job Purpose: /

To manage the delivery of servicesthat meets the needs of individuals

Job Responsibilities What the job holder has to do in order to achieve the job purpose

Responsibilities / Key Components / % of Time

Leadership and Management of Staff

/
  • Recruit, select and induct new staff
  • Develop team cultures and working practices that reflect the values of the organisation and department.
  • Motivate and develop individual staff through regular and appropriate supervision and relevant training
  • Manage staff performance
  • Manage the resolution of disputes and conflicts
  • Take on the responsibility of all managerial tasks involved in smooth running of the project in the absence of the manager
/ 40%

Manage delivery of Contracts

/
  • Deliver against agreed growth targets
  • Develop, negotiate and implement new and existing contracts with external customers, groups and external support providers
  • Build and maintain professional relationships with external stakeholders and key decision makers
  • Contribute to the operational implementation of new services.
  • Fulfil all contractual requirements including:
  • Meeting key performance indicators such as service user outcomes, staffing and capacity
  • Meeting statutory and organisational quality requirements and regulations
  • Meeting all health and safety requirements as the designated person
  • Promote the principles of personalisation
  • Manage work place Health and Safety risk assessments
  • Use feedback mechanisms and other information to improve practice
  • Formulate, implement and evaluate individual support plans
/ 40%
Manage Financial Resources /
  • Develop, monitor and meet designated cost centre income and expenditure budgets
  • Deliver robust administrative and financial systems that meet the required standard of performance
  • Manage project and tenants’ finances in accordance with financial procedures/regulations
/ 5%
Provide/analyse management information and data /
  • Achieve agreed performance targets and report on performance in accordance with management requirements
  • Monitor and review policies and procedures to ensure effective use of resources and improve performance
/ 10%
Participate in the wider organisational management of the department /
  • Develop and maintain effective partnerships with all relevant internal and externalstakeholders.
  • Represent the organisation positively at external meetings
  • Contribute to wider organisational development initiatives
/ 5%
Decision Making Responsibilities
  • Appoint staff
  • Undertake disciplinary and grievance proceedings.
  • Propose new sales contracts
  • Agree new contracts

Job Dimensions
Financial / Non-financial
  • Manage multiple with Income or expenditure budgets of up to £600,000
  • Authorise cheques/expenditure to the value of £1000.00
/
  • This post will manage up to 1500 hours of care/support per week depending on the complexity of the project/s and level of service user needs.
  • Use IT systems to up-date and maintain records

Working relationships: external and internal
  • Service users/tenants and their representatives, families and carers
  • External stakeholders
/
  • Line Manager
  • All NCHA departments

Person Specification – For selection for interview and testing only

The experience, qualifications, knowledge and skills needed by the job holder to achieve the job responsibilities

Necessary role related knowledge, skills and experience at selection
a)Demonstrable evidence of direct management in a social care environment
b)Demonstrable up to date, relevantknowledge and experience of good practice in supported housing or a care setting
c)Minimum NVQ level 3 or new QCF Diploma level 3 in Management or Leadership, Health and Social Care, or Housing or another relevant qualification at level 3.
d)Comprehensive knowledge of tenants’ needs and requirements
e)Good level of numeracy, literacy and IT skills
f)Demonstrable experience of financial and budgetary management experience

Competencies

The competency that needs to be consistently displayed by the job holder to achieve the job responsibilities

Core Competencies / Level / Role Specific Competencies / Level
Meeting Customers’ Needs / 3 / Care and Support / 2
Achieving Quality Solutions / 2 / Managing and Developing People / 1
Working Well Together / 2 / Planning and Organising / 1
Innovative Adaptable to Change / 1 / Problem Solving Decision Making / 1
Understanding the Business and its Environment / 1