Considerations for an Enrollment Management Plan
Page 10
MOVING FROM WELCOMING TO BELONGING:
CONSIDERATIONS FOR AN ENROLLMENT MANAGEMENT PLAN
INSTITUTION NAME
LEADERSHIP
Table of Contents
DEFINITIONS 3
FOUNDATIONAL DOCUMENTS 4
ORGANIZATIONAL STRUCTURE, ROLES, & RESPONSIBILITIES 5
MARKETING MESSAGE – DIFFERENTIATION 6
RECRUITMENT 7
ADMISSIONS & REGISTRATION 8
RETENTION 9
COMMUNICATION 10
DEFINITIONS
Enrollment Management
Enrollment management is defined as a structured and planned approach designed to exert influence over the school’s enrollment. It incorporates all relevant school constituencies in order to implement marketing plans and facilitate appropriate strategies. Procedures are studied and evaluated to guide the school in formulating action plans that deal with recruitment (generating interest), admissions and registration (converting to attendance), and retention (keeping students and their families).
Recruitment
For the purposes of this plan, recruitment is defined to be all activities designed to attract prospective students and their families to XX Catholic School.
Admissions
For the purposes of this plan, admissions is defined as beginning with the first step in the application process. At XX Catholic School, this is considered (name of entrance/placement exam). It is at this point that prospective students and their families enter the admissions phase of enrollment management.
Registration
For the purposes of this plan, registration is defined as the point where prospective families make a financial commitment to the school.
Retention
For the purposes of this plan, retention is defined as students, and their families, remaining in the school after matriculation.
FOUNDATIONAL DOCUMENTS
Statement of Mission
Statement of Philosophy
Statement of Vision
Profile of the Graduate at Graduation
ORGANIZATIONAL STRUCTURE, ROLES, & RESPONSIBILITIES
School Administrators
School Office Staff
Teachers
Translators
Board and Committee Members
Parent and Other Ambassadors
Parish and Diocesan Leaders
MARKETING MESSAGE – DIFFERENTIATION
Market à / Market #1 / Market #2 / Market #3Core Value #1: Faith?
Core Value #2: Academics?
Core Value #3:
School
Environment
Core Value #4:
Value-Added?
RECRUITMENT
GRASS ROOTS EFFORTS
FORMAL EFFORTS
ADMISSIONS & REGISTRATION
PAPERWORK COMPLETION
TUITION PROGRAMS
TUITION and FEE PAYMENT INCENTIVES
TUITION ASSISTANCE
SCREENING/PLACEMENT TESTING
RETENTION
SOCIAL NETWORKS
BUDDY/MENTOR FAMILIES
SPECIAL EVENTS
SURVEYS
COMMUNICATION
LEADERSHIP TOOLBOX
Using Translators:
To Relate All Information
To Run Small Group Discussions
Dealing with Silence
Holding Multiple Meetings in All Languages
Following Up to Meetings in Writing and Video