POSITION DESCRIPTION – Band 2 Instructor

Organisational Context

Carinya Society is a community managed not for profit organisation providing adult training and support to advance the independence, dignity worth and human rights of people with disabilities.

Position Scope

The Instructor, Carinya Society is responsible for providing a range of educational and / or recreation Programs to participants with a wide range of disabilities. The position provides support to all participants and their families and carers who receive a service from Carinya Society.

This role will work closely with the Assistant Client Services Manager and Client Service Manager - Day Service, ensuring the plan is responsive to the individuals needs and accurately reflects the individual’s goals.

Quality Objectives

OBJECTIVE / STRATEGY / SUCCESS INDICATOR
Deliver quality accredited services /
  • Regular surveys of participants/residents as well as their families and staff
  • Internal quality audits (ISO, HSS and general operations & processes) within a set audit schedule
  • Staff performance reviews in accordance with a set schedule
/
  • Satisfied participants, residents and other stakeholders
  • ISO accreditation
  • HSS accreditation
  • Continuing Service Agreement with DHHS

Provide innovative support options to existing (and potential) individuals we support /
  • Participant/resident goal setting and review
  • Participant/resident assessments and reviews
  • Adherence to Participants Rights & Responsibilities Policies & Procedures
  • Adherence to Service Entry Policies & Procedures
  • Collaboration with all stakeholders and other services
  • Immediate access to allied health professionals (for residents)
/
  • Maintain or increase number of participants (for Day Services)
  • Positive Feedback
  • Maintained or improved health and quality of life (for residents)

Value and respect needs, goals and individuality of each person we support /
  • Participant/residents Person Centred Plans (PCPs) and goal setting
  • Adherence to the Privacy Policy
  • Participation in staff training
  • Adherence to Participant Rights & Responsibilities Policy & Procedure as well as Participant Policies
  • Residents Action Plans/Health Plans
/
  • Person Centred approach
  • Positive feedback
  • Outcomes being achieved in relation to individual’s goals
  • Minimal complaints

Maintain and extend the skills and knowledge of every employee /
  • Participation in annual staff appraisals and professional development opportunities
  • Participation in on-going staff training programs
/
  • Training feedback
  • Professional development reviews
  • Increased/high staff attendance
  • Demonstrated skills

Key Responsibilities & Duties

General

  • Provide support/services in a manner that preserves the quality of life, dignity and rights of the participant and according to the vision and values of Carinya Society.
  • Participate in the development and implementation of Plans for each individual as required.
  • Participate in all programs that you are required to run involving all clients in order to reach individuals goals.
  • Maintain accurate records of program participation, and outcomes of the individual’sgoals.
  • Encourage individuals to act independently and to set achievable goals for themselves.
  • Assist individuals to access community and recreation facilities.
  • Provide personal care assistance to individuals where required.
  • Adhere to keyworker responsibilities as per Carinya’s Client Management Procedures including: attending planning meetings, writing and updating service plans, monitoring individual’s goals, evaluations, and maintaining regular contact with carers.
  • Deliver services in a manner which is sensitive to the Culturally and Linguistically Diverse backgrounds of the individual.
  • Participate in staff and team meetings as required.

Communication

  • Work as part of a team and contribute to the team in a professional manner.
  • Develop and maintain professional relationships with parents, carers and other organisations through meetings, telephone and general contact.
  • Record accurately, in a timely manner and according to the principals of privacy and confidentiality any communication relating to the individuals being supported by Carinya Society.
  • Ensure where possible communication to families and carers from Culturally and Linguistically Diverse backgrounds occurs via interpreters.
  • Professionally and actively participate as a team member in meetings and supervision.
  • Represent Carinya Society in a professional manner when accessing the community.

Organizational

  • Operate in a manner consistent with Carinya Society ’s vision and an ongoing commitment to mutual respect to all stakeholders;
  • Promote Carinya’s brand and reputation within the wider sector and community
  • Demonstrate a commitment to agency wide quality improvement in all day to dayactivities including assisting Carinya Society to achieve its Accreditation requirements;
  • Ensure that confidentiality of Carinya Society clients and commercial data is respected at all times;
  • Comply with the principles of equal employment opportunity to ensure a workplace free from harassment and unlawful discrimination;
  • Ensure compliance with Carinya Society ’s Occupational Health & Safety Policies and Procedures
  • To undertake continuing professional development;
  • Other duties as directed.

Key Selection Criteria

Essential /
  • Qualifications and Experience as detailed above;
  • Demonstrated capacity to provide high quality service provision to clients
  • High level of interpersonal and written communication skills including experience in the preparation and development of program documentation.
  • Good analytical and problem solving skills; including the ability to synthesize and interpret data.
  • Ability to implement Behaviour Support Plans with Individuals with Behaviours of Concern
  • Computer skills including use of internet, email and Microsoft Office
  • Experience with on-line database system (preferred or willingness to learn).
  • Current level 2 workplace first aid
  • Current driver’s license and willingness to obtain light rigid license driver’s certificate.

Core Competencies, Attributes and Capabilities

Qualifications / Experience /
  • Disability, community or business qualifications (minimum Certificate IV in Community Services or equivalent )
  • Demonstrated track record in growth in service delivery
  • Demonstrated experience in dealing effectively and diplomatically with clients and their carers and staff
  • Working knowledge of the Disability Standards and Quality Framework
  • High level capacity to work as a member of a multidisciplinary team
  • Ability to facilitate the translation of an organizational vision into action
  • A current Victorian driver’s license.

Capabilities /
  • Ability to act with clarity and sensitivity in relation to client issues
  • Respond to challenges with innovative approaches and solutions
  • An understanding of the principles involved in dealing with challenging behaviours
  • Thorough understanding of word processing skills utilizing Microsoft Word, basic Excel , PowerPoint and database skills
  • Demonstrated ability to identify and resolve difficult problems within an interest based perspective and with the ability to remain calm under pressure

Leadership / Interpersonal /
  • Ability to liaise effectively with all internal and external stakeholders;
  • Ability to negotiate and gain cooperation and support of others in a team environment;
  • Ability to manage competing priorities whilst ensuring a quality experience for clients;
  • Good organisational, planning, and time management skills
  • Demonstrated ability to be innovative and to take initiative;
  • Demonstrated use of appropriate ethical standards, practices and behaviors

Employee’s Signature: / Date:
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Line Manager Signature: / Date:
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