li<b>Q: <a href="#1">What Facebook pages can be added?</a</b</li<br />
li<b>Q: <a href="#2">When I enter scores for a game and add pictures to that game, do they automatically get pushed to the slideshow on the home screen?</a</b</li<br />
li<b>Q: <a href="#3">Is there a limit to the amount of photos I can add to the homepages of my individual teams?</a</b</li<br />
li<b>Q: <a href="#4">I have multiple teams, which pictures run across my landing page?</a</b</li<br />
li<b>Q: <a href="#5">How do I link a twitter account to my team’s page?</a</b</li<br />
li<b>Q: <a href="#6"> How can I add a video to my page and is there a length maximum?</a</b</li<br />
li<b>Q: <a href="#7">How do I delete videos?</a</b</li<br />
li<b>Q: <a href="#8">How can I add photos?</a</b</li<br />
li<b>Q: <a href="#9">Can I create a photo album?</a</b</li<br />
li<b>Q: <a href="#10">If we link a YouTube video to our website do the ads on the side of a typical YouTube video show on our website?</a</b</li<br />
li<b>Q: <a href="#11">How come when I add a Hudl video it shows the entire page instead of just the video?</a</b</li<br />
li<b>Q: <a href="#12">The pictures I uploaded are coming out very blurry, why?</a</b</li<br />
li<b>Q: <a href="#13"> How do I add a banner?</a</b</li<br />
li<b>Q: <a href="#14">What are the banner dimensions?</a</b</li<br />
li<b>Q: <a href="#15">Why are our pictures showing up inverted?</a</b</li<br />
li<b>Q: <a href="#16"> How do I change the calendar style?</a</b</li<br />
li<b>Q: <a href="#17">Is there a preferred size to resize the sponsor ads to so they show up unified on the scrolling bar?</a</b</li<br />
li<b>Q: <a href="#18"> How do I add HTML to the website?</a</b</li<br />
li<b>Q: <a href="#19"> How do I remove the “Updates” from the home page?</a</b</li<br />
li<b>Q: <a href="#20">How do I create a payment page using PayPal buttons?</a</b</li<br />
li<b>Q: <a href="#21"> How can I schedule events for all of my teams at the same time?</a</b</li<br />
li<b>Q: <a href="#22">I have multiple teams, do I manually have to add sponsors to each page?</a</b</li<br />
li<b>Q: <a href="#23"> How much is it to create a team store on the website?</a</b</li<br />
li<b>Q: <a href="#24"> I forgot my password, what do I do?</a</b</li<br />
li<b>Q: <a href="#25"> I’m concerned about privacy, can anyone become a fan of our website?</a</b</li<br />
li<b>Q: <a href="#26"> Is there a way to create password protected pages?</a</b</li<br />
li<b>Q: <a href="#27"> How do I deactivate individual players when starting a new season?</a</b</li<br />
li<b>Q: <a href="#28"> I want to plug my Google Analytics code into the site, is there a way to do this?</a</b</li<br />
li<b>Q: <a href="#29"> The coaches’ email addresses show up as N/A on the main staff page, how do I get them to show?</a</b</li<br />
li<b>Q: <a href="#30">How can I manage who views the team page?</a</b</li<br />
li<b>Q: <a href="#31">What is the “Can Winito post updates about this club on our Spotlight pages?”</a</b</li<br />
li<b>Q: <a href="#32">How can I manage who is able to use the club chat?</a</b</li<br />
li<b>Q: <a href="#33">How do I turn off the Win/Loss/Tie widget?</a</b</li<br />
li<b>Q: <a href="#34">How do I remove the leaderboard from my Team Page?</a</b</li<br />
li<b>Q: <a href="#35">How do I disable “fans” from my club or team?</a</b</li<br />
li<b>Q: <a href="#36">Can a fan post a photo, video, or news article on the website?</a</b</li<br />
li<b>Q: <a href="#37">How do I import a roster from an existing team?</a</b</li<br />
li<b>Q: <a href="#38">How do in input stats?</a</b</li<br />
li<b>Q: <a href="#39">When I go to add players and staff members I can only add 10, how do I add more?</a</b</li<br />
li<b>Q: <a href="#40">Can I change the names of the tabs?</a</b</li<br />
li<b>Q: <a href="#41">Can I create/remove tabs?</a</b</li<br />
li<b>Q: <a href="#42">I would like to add an archives section, how can I do this?</a</b</li<br />
li<b>Q: <a href="#43">We would like to add information from previous seasons. If we do this now, will we still be able to update our current season for the rest of this year?/a</b</li<br />
li<b>Q: <a href="#44">How do I change the name of my team?</a</b</li<br />
li<b>Q: <a href="#45">How do I edit the order in which staff members are displayed?</a</b</li<br />
li<b>Q: <a href="#46">I have a single team website but want to separate information such as stats and standings between multiple teams, how do I go about doing this?</a</b</li<br />
li<b>Q: <a href="#47">How do I add administrators to the website?</a</b</li<br />
li<b>Q: <a href="#48">How do I add staff members?</a</b</li<br />
li<b>Q: <a href="#49">My school has several team sites, how do I manage the school information for the main page</a</b</li<br />
li<b>Q: <a href="#50">How can I add school sponsors to my school’s main athletic page?</a</b</li<br />
li<b>Q: <a href="#51">I have an all school athletic event that I want to add to my school’s athletic page, can I do this?</a</b</li<br />
li<b>Q: <a href="#52">How can I rearrange the order of my shool’s teams on the main athleti page?</a</b</li<br />
li<b>Q: <a href="#53">can I make announcements on my club or school’s main athletic page?</a</b</li<br />
li<b>Q: <a href="#54">How does chat/locker room talk work?</a</b</li<br />
li<b>Q: <a href="#55">When I send out text messages via “compose message” tab, my messages have random signs and numbers in it, why is that?</a</b</li<br />
li<b>Q: <a href="#56">Text message features are not working, am I doing something wrong?</a</b</li<br />
li<b>Q: <a href="#57">Can I attach documents to announcements or news articles?</a</b</li<br />
li<b>Q: <a href="#58">Can I create an announcement for my entire program without having to go to each team page?</a</b</li<br />
li<b>Q: <a href="#59">How do I receive text messages as a player and/or fan?</a</b</li<br />
li<b>Q: <a href="#60">If my player wants to link a recruiting highlight film can he do so with Winito?</a</b</li<br />
li<b>Q: <a href="#61">Is there a way to delete multiple games at once?</a</b</li<br />
li<b>Q: <a href="#62">How do parents/alumni sign up to become fans of the team?</a</b</li<br />
li<b>Q: <a href="#63">How do fans edit their email preferences?</a</b</li<br />
li<b>Q: <a href="#64">How can my players connect their profiles to the website?</a</b</li<br />
li<b>Q: <a href="#65">Is there a way to easily move our players amongst different teams?</a</b</li<br />
li<b>Q: <a href="#66">We do not want a fan page, can we remove it?</a</b</li<br />
li<b>Q: <a href="#67">Is there a way to limit coaches/ admin access to a specific sport/team?</a</b</li<br />
li<b>Q: <a href="#68">Can I add pdf or document files to the website?</a</b</li<br />
li<b>Q: <a href="#69">I’m an administrator of the wesite but I’m also listed on the staff page, how do I remove myself and remain an administrator?</a</b</li<br />
li<b>Q: <a href="#70">Is there a fee for creating additional pages?</a</b</li<br />
<li<b>Q: <a href=”#71”>How do we get our website on google? It does not come up on the search engine.</a</b</li<br /
li<b>Q: <a href="#72">How come the leaderboard only shows one player?</a</b</li<br />
li<b>Q: <a href="#73">There are some track and field statistical categories missing from the website?</a</b</li<br />
li<b>Q: <a href="#74">Is there a way to add the logo for opposing teams in the Score section?</a</b</li<br />
li<b>Q: <a href="#75">After going to an individual team page how do I get back to the homepage?</a</b</li<br />
li<b>Q: <a href="#76">I already own a domain name, how do I connect it to your platform?</a</b</li<br />
br />
br />
br />
<div class=”ip text”>
br />
MEDIA
br />
li<b>Q: <a id="1">What Facebook pages can be added?</a</b<br />
<b>A: </b>To add a Facebook link to your team’s webpage go to the manage tab and under Social Networks select “Add & Manage Social Networks.” From there you can copy and paste your Facebook URL. The only Facebook pages that can be added are fan pages, personal Facebook pages cannot be added. To add multiple Facebook pages or personal Facebook pages, go to your Team homepage and on the left bar under important pages click “New Info Page.”</p</div>
br />
li<b>Q: <a id="2">When I enter scores for a game and add pictures to that game, do they automatically get pushed to the slideshow on the home screen?</a</b<br />
<b>A: </b>Yes the pictures you add to the game scores page automatically get pushed to the team home page</p</div>
br />
li<b>Q: <a id="3">Is there a limit to the amount of photos I can add to the homepages of my individual teams?</a</b<br />
<b>A: </b>Yes. Only the 15 most recent photos will appear on the homepage of the team pages. If you have a one team site this is your main homepage. You can view your other photos by clicking “view all photos” in the media section. Here is an example of a team homepage</p</div>
br />
li<b>Q: <a id="4">I have multiple teams, which pictures run across my landing page?</a</b<br />
<b>A: </b>Our system automatically runs the 20 most recent pictures that have been uploaded to the site. Only images you upload via the landing page manage panel will show on that page. North Cobb Football</p</div>
br />
li<b>Q: <a id="5">How do I link a twitter account to my team’s page?</a</b<br />
<b>A: </b>To link a twitter account to the team page go to the manage tab and under Social Networks select the “Add & Manage Social Networks” option. In the second link box labeled ‘Twitter ID,’ type in the Twitter name you would like linked to your page and click submit.</p</div>
br />
li<b>Q: <a id="6"> How can I add a video to my page and is there a length maximum?</a> </b<br />
<b>A: </b>There are three different ways you can add videos to your team page: YouTube, SchoolTube, and Hudl. To add a video go to the manage tab and scroll down to “Videos,” click on the “Add Video” option. In the “Add Video” window input a title name, and under URL copy and paste the Youtube, SchoolTube, or Hudl link and press submit. You can find your videos in the video bar underneath your photo stream. You can also click on the “View All Videos” on the right side of the window underneath the articles. There is no maximum or minimum length of videos you can add to your Team page.</p</div>
br />
li<b>Q: <a id="7">How do I delete videos?</a</b<br />
<b>A: </b>To delete a video click manage videos in the manage panel. Click the title of the video you want to delete and press the delete button</p</div>
br />
li<b>Q: <a id="8">How can I add photos?</a</b<br />
<b>A: </b>In the manage tab scroll down to “Photos” and select the Add Photos option. From here find the photo you would like to add and then click submit. Your photos will be shown on the team page photo stream.</p</div>
br />
li<b>Q: <a id="9">Can I create a photo album?</a</b<br />
<b>A: </b>Yes you can create a photo album by uploading photos to an individual event or game page. Once you enter in game scores/stats for a given game you will see the option to upload a news article, photo or video. Also we archive all this information for you so down the road former players can come check out their photos, game scores and stats for any given game or event.</p</div>
br />
li<b>Q: <a id="10">If we link a YouTube video to our website do the ads on the side of a typical YouTube video show on our website?</a</b<br />
<b>A: </b>All YouTube ads are controlled through Google. If you’re concerned about ads on the website I suggest uploading your videos to SchoolTube instead.</p</div>
br />
li<b>Q: <a id="11">How come when I add a Hudl video it shows the entire page instead of just the video?</a</b<br />
<b>A: </b>Unfortunately Hudl does not allow other companies to extract their videos so currently this is the only way to view Hudl views on your website.</p</div>
br />
li<b>Q: <a id="12”The pictures I uploaded are coming out very blurry, why?</a</b<br />
<b>A: </b>There could be a number of reasons for this but generally it’s due to the fact that you’re not uploading the original image. Our system automatically optimizes images for the web so if you upload a resized image that is very small our system will resize it again causing the picture to come out blurry or distorted.</p</div>
br />
WEBSITE DESIGN
br />
li<b>Q: <a id="13"> How do I add a banner?</a> </b<br />
<b>A: </b>To add a banner go to the manage panel of that specific team and click update team information. Once there you will see a field called banner. Click the browse button and you can now upload your banner directly from your computer.</p</div>
br />
li<b>Q: <a id="14">What are the banner dimensions?</a</b<br />
<b>A: </b>The width is 950 px and the height is flexible. We recommend you limit the height to 150-200 pixels.</p</div>
br />
li<b>Q: <a id="15">Why are our pictures showing up inverted?</a</b<br />
<b>A: </b>Our system does not rotate any photos. Please use a photo editing tool such as MS Paint to rotate your photos and then re-upload them.</p</div>
br />
li<b>Q: <a id="16"> How do I change the calendar style?</a> </b<br />
<b>A: </b>To change the calendar style go to team privacy and settings located in the manage panel underneath the team information section. Once there scroll to the bottom and you can change the view by clicking on which style you prefer. Here is an example of theCalendar Viewfor theRedbird Athletics Calendarand here is an example of theList Viewfor theKMC Athletics Calendar</p</div>
br />
li<b>Q: <a id="17">Is there a preferred size to resize the sponsor ads to so they show up unified on the scrolling bar?</a</b<br />
<b>A: </b>For optimal height and width for a sponsor logo is 100 pixels high and 200 pixels wide. </p</div>
br />
li<b>Q: <a id="18"> How do I add HTML to the website?</a> </b<br />
<b>A: </b>You can add HTML code to the website by going into the manage panel and selecting add additional pages under the info pages and news section. Once there you’ll want to click the “< >” symbol on the bottom of the text box. After selecting this box you can add HTML code to the website. Below I’ve included a link to our tutorial videos which shows you how to perform this stepTeam Feature Tutorials</p</div>
br />
li<b>Q: <a id="19"> How do I remove the “Updates” from the home page?</a> </b<br />
<b>A: </b>To remove the updates from your home page go to your manage tab and select “Team Privacy & Settings” under “Team Information.” Here you will see an option to “Enable Latest Updates.” If you unclick “yes” you can disable the “Latest Updates” from you club’s home page.</p</div>
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TEAM STORE
br />
li<b>Q: <a id="20">How do I create a payment page using PayPal buttons?</a</b<br />
<b>A: </b>Follow the above instructions about adding HTML to your website then copy and paste the below code in the text box. Please Note where the name Winito is mentioned in the code change that to whatever best suits your needs. Also change the amount to the number that you desire. <ahref="
<imgsrc="
br />
li<b>Q: <a id="21"> How can I schedule events for all of my teams at the same time?</a> </b<br />
<b>A: </b>You can do this by adding events from your homepage instead of the individual team pages.</p</div>
br />
<li<b>Q: <a id=v22">I have multiple teams, do I manually have to add sponsors to each page?/a</b<br />
<b>A: </b>No, if you add sponsors to the homepage they’ll automatically get pushed to the individual team pages.</p</div>
br />
li<b>Q: <a id="23"> How much is it to create a team store on the website?</a> </b<br />
<b>A: </b>It is free, we have a partnership with Team Sportswear. All you need to do is go to the Team Store tab under your Manage Tab and select “Get Started.” Through this you will have no shipping and handling fees!</p</div>
br />
PRIVACY
br />
li<b>Q: <a id="24"> I forgot my password, what do I do?</a> </b<br />
<b>A: </b>On the login screen click the” forgot password” button and our system will reset it for you.</p</div>
br />
li<b>Q: <a id="25"> I’m concerned about privacy, can anyone become a fan of our website?</a> </b<br />
<b>A: </b>Anybody can request to become a fan but you have to approve them before they can officially become one.</p</div>
br />
li<b>Q: <a id="26"> Is there a way to create password protected pages?</a> </b<br />
<b>A: </b> Yes, you can create password protected pages by going into the manage panel and selecting add additional pages under the info pages and news section. Once there you’ll see a text box that allows you to enter a password. Simply put the password you would like in that box and this page will now require a password.</p</div>
br />
li<b>Q: <a id="27"> How do I deactivate individual players when starting a new season?</a> </b<br />
<b>A: </b>Rosters are by season. When you create a new season you will be given a choice to roll over the previous roster.</p</div>
br />
li<b>Q: <a id="28">I want to plug my Google Analytics code into the site, is there a way to do this?</a</b<br />
<b>A: </b>For all of our clients we can generate a report for you at the end of each year for detailed analytics about the traffic to your website. If this is something you are interested in please let us know.</p</div>
br />
li<b>Q: <a id="29"> The coaches’ email addresses show up as N/A on the main staff page, how do I get them to show?</a</b<br />
<b>A: </b>The reason the emails are showing up as NA is because your preferences are set to private on the homepage manage panel. Uncheck the privacy box and the email addresses will show.</p</div>
br />
li<b>Q: <a id="30">How can I manage who views the team page?</a</b<br />
<b>A: </b>To control who is able to see your home page go to your manage tab and under “Team Information” select "Team Privacy & Settings.” Your first option lets you choose who can view your club’s profile. You can choose either “All” or people who are “Connected” to your team.</p</div>
br />
li<b>Q: <a id="31">What is the “Can Winito post updates about this club on our Spotlight pages?”</a</b<br />
<b>A: </b>This option lets you choose whether Winito can use your team or team’s success on our company website.</p</div>
br />
li<b>Q: <a id="32">How can I manage who is able to use the club chat?</a</b<br />
<b>A: </b>To change who is able to participate in your club chat go to your “Manage” tab and select “Team Privacy & Settings” under “Team Information.” Your third option will give you the choice of allowing anyone to participate or only fans.</p</div>
br />
li<b>Q: <a id="33">How do I turn off the Win/Loss/Tie widget?</a</b<br />
<b>A: </b>To turn on and off the Win/Loss/Tie widget go to your manage tab and under “Team Information” select “Team Privacy & Settings.” From here you will see a list of settings options. By unclicking the “Enable win loss tie record widget” you can remove this setting from your home page.</p</div>
br />
li<b>Q: <a id="34">How do I remove the leaderboard from my Team Page?</a</b<br />
<b>A: </b>To turn off the leaderboard option go to your manage bar and under “Team Information” select “Team Privacy & Settings.” From here you will see a list of settings options. By unclicking the “Enable leaderboard” you can remove this setting from your home page.</p</div>