The Garden Settlement Pallarenda
CONTINGENCY PLANS
7.7 AIR CONDITIONING SERVICE
Description: Air conditioning to residential areas
Impact Rating: Very High
Consequences of resource failure:
§ Unable to regulate temperature and environment – patient and staff discomfort
Contingency strategy options:
§ Natural Ventilation – use fans and open windows
§ Use electric fans if electricity is working or supply of hand fans if necessary.
§ Keep windows closed if hot air or keep open if cool breeze available.
§ Keep blinds closed to keep sun / heat down.
§ Keep supply of cold drinks available to residents.
§ Locate Residents to the cooler side of the building
§ Hang wet sheets in doorways.
How long can operations continue in contingency mode: 2 Weeks
Trigger event/date to invoke the SOP: Air Conditioning Failure
Responsibility for implementing this strategy: Service Manager and Support Services Supervisor
Criteria for returning to normal operating mode: Restoration of air conditioning function
Can this strategy be tested if so how: No
Service Provider: Carrier Air Conditioning 47 753 277XXXXX; Mobile 0407 942 670 (Glen) XXXXX 0438 184 773 (Mark)
AIR CONDITIONING SERVICE SCHEDULE
Problem / Impact / Contingency / Task / Start date / End date / Actioned byAir Conditioning Failure / Unable to regulate temperature and environment / § As per guidelines / § Evaluate compliance / § / § / §
§ Use natural ventilation / open windows / doors / § Open windows / doors / § / § / §
§ Portable Air Conditioning units / § Determine number of units needed in a priority list / § / § / §
§ Source supply and cost of purchase / hire of units / § / § / §
§ Arrange emergency supply process / § / § / §
§ Use fans / § Estimate number of fans in facility / § / § / §
§ Determine priority sites for use of fans / § / § / §
§ Distribute fans to priority sites / § / § / §
7.8 ELECTRICITY SUPPLY
Description: Supply of electricity to all sites
Impact Rating: Extreme
Consequences of resource failure:
§ Inability to supply normal services to the Facility.
§ Facilities/Equipment not functioning:, lighting, refrigeration, cooking, cool-room, computers, alarms, fire doors, smoke doors, laundry machines, lifters, telecommunication, air-conditioning & electric beds.
Contingency strategy options:
§ Obtain emergency power generation.
§ See specific alternatives for providing essential services for all occupants of the Facility.
How long can operations continue in contingency mode: 24 hours
Trigger event/date to invoke the SOP: Electricity supply disruption.
Responsibility for implementing this strategy: Service Manager
Criteria for returning to normal operating mode: Resumption of electricity supply of a period greater than 15 minutes.
Can this strategy be tested if so how: No
Emergency Ergon Power Supplier Telephone Number to report life threatening situations or receive information regarding power outages:
Ergon Power Suppler Account Number Garden Settlement HomeXXXX: 66526949
ELECTRICITY SUPPLY SCHEDULE
Problem / Impact / Contingency / Task / Start date / End date / Actioned byElectricity Failure / Inability to supply normal services to all sites / § Emergency power generation / § Ensure emergency generator supply to site – contact electrician / §
/ § / §
§ Priority sites for power supply is the cold room / § / § / §
§ Ascertain L/per hour fuel use of generator / § / § / §
§ Ensure fuel supplies available and appropriate storage available / § / § / §
§ Confirm essential equipment con-nected to generator power points / § / § / §
§ Rely on gas services/appliances / § Adapt work tasks to these services / § / § Normal supply / §
§ Transfer patients out / § Identify Patients for transfer / § / § Normal supply / §
§ Use alternate emergency generator / § Liaise with SES for priority use of generator / § / § / §
Contingency failure / § Close Facility / § Transfer Residents out & close facility. Identify potential facilities/sites to transfer Residents to / § Contingency failure / § Normal supply / §
§ Staff Education / § Educate staff on contingency arrangements / § / § / §
7.9 MEDICAL GASES
Description: Supply of Bottled Oxygen.
Impact Rating: Extreme
Consequences of resource failure: Inability to supply bottled oxygen to Residents in need.
Contingency strategy options:
§ Stockpile gas supplies
§ Consider accessing medical gas from The TownsvilleLocal Hospital .
How long can operations continue in contingency mode: 2 Weeks
Trigger event/date to invoke the SOP: Notification from supplier of loss of continuous supply
Responsibility for implementing this strategy: Service Manager and Support Services Supervisor
Criteria for returning to normal operating mode: Notification from supplier that supplies have returned to normal.
Can this strategy be tested if so how: No
Service Provider: Air LiquidSupplier, Telephone: 4728 8277XXXX; Fax Number 4728 8977XXXX
The TownsvilleLocal Hospital: 47 961 111 XXXX speak with Director of Nursing or nominated deputy
TGS/WH&S/Emergency Responses/Emergency Responses Contingency Plans Developed October 2007 2/28
Revised Dec 2008; Feb 2009
The Garden Settlement Pallarenda
MEDICAL GASES SCHEDULE
Problem / Impact / Contingency / Task / Start date / End date / Actioned byLoss of medical gas supply / Unable to supply medical gases for therapeutic use / § Stockpile bottled supply of medical gases / § Identify priority sites for use of medical gases (incl home O2 supply) / § / § / §
§ Estimate usage of medical gases per week / §
/ §
/ §
§ Stockpile for at least two weeks without supply / § / § / §
§ Distribute bottled gases to priority sites / § / § / §
§ Use O2 concentrators where applicable / § Identify / source / cost O2 concentrators / § / § / §
§ Identify sites for use / § / § / §
§ Priority use of medical gases / § Identify Residents for priority use / § / § Normal supply / §
§ Transfer Residents out / § Identify Residents for transfer / § / § Normal supply / §
§ Staff Education / § Educate staff on medical gas use and contingency / § / § / §
7.10 MOTOR VEHICLE FUEL
Description: Supply of Petrol for Garden Settlement Home vehicles.
Impact Rating: Medium
Consequences of resource failure: If suppliers have difficulty with pumps etc. this will impact on outings for Residents and transporting Residents to medical appointments, work activities of the maintenance staff
Contingency strategy options:
§ Transfer fuel from non essential to essential vehicles if supplies become severely diminished
How long can operations continue in contingency mode: 7 Days
Trigger event/date to invoke the SOP: Loss of supply of Petrol.
Responsibility for implementing this strategy: Support Services Supervisor
Criteria for returning to normal operating mode: Notification from supplier that supplies have returned to normal.
Can this strategy be tested if so how: No
Locations/Providers: Contract suppliers: Caltex XXXX
MOTOR VEHICLE FUELS SCHEDULE
Problem / Impact / Contingency / Task / Start date / End date / Actioned byMotor Vehicle Fuels / Loss of supply, inability to transport / § Vehicles at capacity fuel level at all times / § Ensure all vehicles full of fuel / § / § / § SSS
§ Alternate fuel supply / § Source / cost alternate fuel supply / § / § / § SSS
§ Ration fuel to essential vehicles - UTE / § Transfer fuel to - UTE / § Loss of supply / § Normal supply / § SSS
§ Staff education / § Educate staff on contingency / § / § / § SSS
7.11 MAIN GAS SUPPLY
Description: Supply of Main Gas via gas cylinder – supplier: Origin GasXXXX
Impact Rating: Extreme
Consequences of resource failure:
§ Inability to supply hot water to Residents for bathing etc.
§ Inability to supply warm & hot water for laundry & serveries.
§ Inability to cook full range of meals
Contingency strategy options:
§ Patients to go without Showers/Baths for up to 3 days
§ Use of disposable linens.
§ Use of disposable crockery & cutlery.
§ Offer meals made via electrical means
§ Use of Triple Care or other non-water based bathing products
How long can operations continue in contingency mode: 1 Day
Trigger event/date to invoke the SOP: No delivery of gas.
Responsibility for implementing this strategy: Service Manager / Support Services Supervisor
Criteria for returning to normal operating mode: Delivery of gas supply.
Can this strategy be tested if so how: Yes – Disconnect gas supply and run in contingency mode.
Locations/Providers: Origin Gas 132 462XXXX Phone No. XXXX
GAS SUPPLY SCHEDULE
Problem / Impact / Contingency / Task / Start date / End date / Actioned byLoss of natural gas supply / Loss of gas supply to relevant sites / § Reduce use of gas to essential services / § Identify essential services for gas rationing / ability to isolate sites / § / § / §
§ Initiate rationing of gas to essential services / § Loss of supply / § Normal supply / §
§ Ensure gas tanks are at capacity storage (if available) / § Arrange for supplier to fill storage tanks / § / § / §
Unable to provide hot water / § Heat water with alternate energy source – solar panels to A, E, M Blocks / § Identify alternate energy sources for heating. Use showers in A, E, M Blocks where water is heated using solar power / § / § / §
§ Ensure solar hot water booster is activated / §
/ § / §
§ Wash / clean with cold water / § Identify cleaning processes that can use cold water / § / § / §
§ Initiate cold water cleaning regime / § Loss of supply / § Normal supply / §
§ Identify cold water washing regime for patient hygiene / § / § / §
§ Initiate cold water washing regime / § Loss of supply / § Normal supply / §
§ Wash patients with hot water prior to loss of supply / § / § loss of supply / §
§ Use Bag Baths or other non-water based hygiene product for Resident care / § / § loss of supply / §
§ / § Use bottled hand sanitizer lotion / § / § / §
§ Staff Education / § Educate staff on contingency plans / § / § / §
7.12 SECURITY
Description: Staff and Patient security systems.
Impact Rating: Medium
Consequences of resource failure:
§ Failure of security and surveillance systems will prevent buildings from being automatically protected. Staff and patient security risks increased.
Contingency strategy options:
§ Increase security in areas where door locks do not work.
§ Adequate staff to prevent Residents from absconding From secure unit
How long can operations continue in contingency mode: 1 week
Trigger event/date to invoke the SOP: Failure of security system
Responsibility for implementing this strategy:
§ Maintenance Supervisor
§ Service Manager
Criteria for returning to normal operating mode: Rectification of security system
Can this strategy be tested if so how: Yes – Trial run of locking doors etc. calling police to ensure all items work.
Locations/Providers: Security Company: Southern Cross ProtectionXXXX – Telephone: 3722 4028XXXX
Townsville Local Police: 47 607 777XXXX
Emergency: 0-000
SECURITY SCHEDULE
Problem / Impact / Contingency / Task / Start date / End date / Actioned bySecurity systems / Loss of ability to secure site and protect staff and patients / § / § Security staff patrol site / building perimeter / § / § / §
§ Source supply / cost of extra / alternate security staff / § / § / §
§ Roster extra staff for escorts / § Ensure availability of extra staff / § / § / §
§ Staff education / § Educate staff on contingency plan / § / § / §
7.13 SEWERAGE
Description: Sewerage disposal systems
Impact Rating: Medium
Consequences of resource failure:
§ Toilets, drains will stop flowing creating health hazard.
§ Build up of waste will prevent patient treatment
Contingency strategy options:
§ Relocate Residents
§ Pump sewerage away from site
§ Seek advice from local Government
§ Seek advice from Public Health Unit
How long can operations continue in contingency mode: 1 Week
Trigger event/date to invoke the SOP: Advice from local authority (local council) of failure of systems
Responsibility for implementing this strategy:
§ Maintenance Supervisor
Criteria for returning to normal operating mode: Reinstatement of sewerage facilities/services
Can this strategy be tested if so how: No
Locations/Providers: Townsville CityLocal Council, Telephone: 47 279 000XXXX
CitiwasteWaste Collection Supplier: Telephone: 47 712 544XXXX
Hazardous Waste: Telephone: 47 725 663XXXX
Environmental Health: Telephone: 47 279 003XXXX
CitiwaterWater Supplier: Telephone: 47 278 950XXXX
SEWERAGE SCHEDULE
Problem / Impact / Contingency / Task / Start date / End date / Actioned bySewerage service / Unable to dispose of waste products / § Alternate toilet facilities / § Identify alternate toilet facilities / devices ie; portaloos / § / § / §
§ Identify amount of alternate facilities / devices needed and priority use areas / § / § / §
§ Source supply / cost of alternate devices / § / § / §
§ Develop protocols for Resident use of alternate facilities / § / § / §
§ Initiate use of alternate facilities / devices / § / § Normal service / §
§ Staff education / § Educate staff on contingency plans / § / § / §
7.14 WATER SUPPLY
Description: Water supply to all facilities