Nurit2085

Credit Card Machine Instructions

Please return these directions with the credit card machine. Thanks!

IMPORTANT----

Use only thethermal paperfor the credit card machine, provided in the box with the unit.

Credit card machine will NOT print on the adding machine paper provided with the cash register.

To access the menu, press the <MENU/ESC> key. This key will enter and exit out of the menu. Use the <RETURN^> and <FORCED> keys to scroll up and down through menu options.

The unit’s password is the date in the format of DDMM (ie. October 23 would be 2310). If the password is not accepted see “Troubleshooting.”

SET UP FOR ONLINE

If a dedicated phone line is available, plug the phone line into the “line” port on the unit.Only a land (analog) phone line can be used, digital is not compatible. Set the machine for “online” using the following instructions:

SETTING ONLINE

TERMINAL DISPLAY / ACTION
“CREDIT.....SALE,
ACCOUNT…” / Press the <MENU/ESC> key.
“MENU SCREEN: 1. Reports” / Use the <FORCED> key to scroll to “3. Merch. Options” and select by pressing <ENTER>.
“MERCH. OPTIONS: 1. Paper Type” / Use the <FORCED> key to scroll to “10. Store & Forward” and select by pressing <ENTER>.
“STORE & FORWARD 1. S&F On/Off” / Use the <FORCED> key to scroll to “2. Mode Select” and select by pressing <ENTER>.
“MODE SELECT: 1. Stay Online” / Use the <FORCED> key to scroll to “1. Stay Online” and select by pressing <ENTER>.
“STORE & FORWARD 1. S&F On/Off” / Press the <MENU/ESC> key until the main “CREDIT… SALE ACCOUNT” screen is reached.

At this point an arrow (“”) should be flashing on screen.

Do you need to dial a number before getting an outside line?To set or clearthe exchange prefix:

SETTING EXCHANGE PREFIX

TERMINAL DISPLAY / ACTION
“CREDIT.....SALE,
ACCOUNT…” / Press the < MENU/ESC > key.
“MENU SCREEN: 1. Reports / Use the <FORCED> key to scroll to “8. Communication” and select by pressing <ENTER>.
“COMM MENU: 1. Min. retries” / Use the <FORCED> key to scroll to “3. Exchange Prefix” and select by pressing <ENTER>.
“EXCHANGE PREFIX: 1. No” / Press <ENTER> for no exchange prefix or use the <FORCED> key to scroll to “2. Yes” and select by pressing <ENTER>.
“ENTER PREFIX” / Enter prefix needed to reach an outside line. If an * is needed press “0” followed by the “<ALPHA/COPY> key.

SET UP FOR OFFLINE

If no phone line is available you must operate the machine in “offline” mode. If the unit is flashing “OFFLINE” in the lower right of the display, you are already in offline mode and are done withset-up. If the unit is flashing an arrow () in the lower right it is online and must be set for “offline”:

SETTING OFFLINE

TERMINAL DISPLAY / ACTION
“CREDIT.....SALE,
ACCOUNT…” / Press the <MENU/ESC> key.
“MENU SCREEN: 1. Reports” / Use the <FORCED> key to scroll to “3. Merch. Options” and select by pressing <ENTER>.
“MERCH. OPTIONS: 1. Paper Type” / Use the <FORCED> key to scroll to “10. Store & Forward” and select by pressing <ENTER>.
“STORE & FORWARD 1. S&F On/Off” / Use the <FORCED> key to scroll to “2. Mode Select” and select by pressing <ENTER>.
“MODE SELECT: 1. Stay Online” / Use the <FORCED> key to scroll to “2. Stay Offline” and select by pressing <ENTER>.
“LIMIT PER CARD? Accept? ENTER=Yes” / Press the <MENU/ESC> key three times to set no limits per card.
“Offline anyway? Accept? ENTER=Yes” / Press the <ENTER> key to set no limits per card. Unit will print “…Entering Offline Mode…”
“STORE & FORWARD 1. S&F On/Off” / Press the <MENU/ESC> key until the main “CREDIT… SALE ACCOUNT” screen is reached.

At this point “OFFLINE” should be flashing on screen

IMPORTANT----

Use only the thermal paper for the credit card machine, provided in the box with the unit.

Credit card machine will not print on the adding machine paper provided with the cash register.

OPERATION

TERMINAL DISPLAY / ACTION
“CREDIT.....SALE,
ACCOUNT…” / Swipe the credit card, or manually key in the account number and expiration date.
“CREDIT….SALE
AMOUNT?” / Enter amount of sale (no need to press decimal).
“TEAR SLIP  PRESS ANY KEY” / Tear off receipt and have customer sign it. Get customer’s phone number if operating offline. Press any key to print customer copy of receipt.

CREDIT CARD SALE

  1. If the unit is offline the sale will approve very quickly. If the unit is online the machine will dial for sale approval. This will take a minute so you may need to be patient. Approval time will vary due to the number of calls placed to the approval center and your number of outgoing phone lines. (Some credit cards will ask for additional information because their account was set up that way.)
  2. Return all signed copies with your money at the fair’s end.
  3. If you need to void a transaction please see steps below. Place the voided receipt in the money bag with “void” marked on it. We need all transactions accounted for, even voided ones.
  4. The unit will be uploaded and batched when returned to Anderson’s Book Fair Company, however the machine can only hold 100 transactions. You will need to upload and batch your machine if you will go over 100 transactions. (See Uploading/Batching.) Each receipt indicates the number of transactions in the current batch. You may unplug the unit without losing any transaction data.

* WHEN OFFLINE MAKE SURE TO GET CUSTOMER’S TELEPHONE # *

To void or return a sale, use the following steps:

CREDIT CARD VOID/RETURN

TERMINAL DISPLAY / ACTION
“CREDIT.....SALE
ACCOUNT…” / Press the <RETURN> key.
“CREDIT….RETURN
ACCOUNT?” / Swipe the credit card, or manually key in the account number and expiration date.
“CREDIT….RETURN
AMOUNT?” / Enter amount of return (no need to press decimal) and press <ENTER>.
“ENTER AUTH. NO” / Type in authorization code on the original sale receipt and <ENTER>.
“APPROVED OFFLINE” / Terminal returns to original prompt, “CREDIT…..SALE, ACCOUNT…OFFLINE”

Write “void” on your copy and return it to us in your money bag

UPLOADING/BATCHING

The Credit Card Machine will be uploaded and batched when returned to Anderson’s Book Fair Company, however the machine can only hold 100 transactions. You will need to upload and batch your machine if you will exceed 100 transactions. This may be done more than once per day if necessary.

Unit must be connected to a phone line to upload and batch sales.

If operating OFFLINE you must first upload sales before batching. If ONLINE skip to the batching procedure below.

UPLOADING

TERMINAL DISPLAY / ACTION
“CREDIT.....SALE
ACCOUNT…” / Press the <MENU/ESC> key.
“MENU SCREEN: 1. Reports” / Use the <FORCED> key to scroll to “3. Merch. Options” and select by pressing <ENTER>.
“MERCH. OPTIONS: 1. Paper Type” / Use the <FORCED> key to scroll to “10. Store & Forward” and select by pressing <ENTER>.
“STORE & FORWARD 1. S&F On/Off” / Use the <FORCED> key to scroll to “5. Upload Transct” and select by pressing <ENTER>.
“Upload Transct ONE … ALL” / Press the black key below the choice “ALL.”
  1. The Credit Card Machine will now dial a Toll-Free Number and get an authorization for each purchase.
  2. Watch the report for any transaction that has been declined.If you have a declined sale you need to search through your receipts and contact that customer.
  3. When this process is done the screen will say “CLEARING OFFLINE DATA”. At this point you have only gotten approval for the individual charges.
  4. You can now follow the batching instructions below.

PRINT REPORT/BATCHING

TERMINAL DISPLAY / ACTION
“CREDIT.....SALE
ACCOUNT…” / Press the <MENU/ESC> key.
“MENU SCREEN:
1. Reports” / Press <ENTER> to make selection.
“REPORTS: 1. Default Report” / Use the <FORCED> key to scroll to “2. Current Report” and select by pressing <ENTER>.
“CUR. REPORT TYPE: 1. Condensed Rprt” / Use the <FORCED> key to scroll to “4. TOTALS ONLY” and select by pressing <ENTER>.
“CHOOSE EDC TYPE: 1. ALL” / Press <ENTER> to make selection.
“ENTER CARD TYPE: 1. ALL” / Press <ENTER> to make selection.
“SORT METHOD: 1. By EDC Type” / Use the <FORCED> key to scroll to “2. By Card Type” and select by pressing <ENTER>.
“CHOOSE TRAN TYPE: 1. ALL” / Press <ENTER> to make selection.
“Set Cur. Defaults NO … YES” / Press the black key below the choice “NO.”
“REPORTS: 2. Current Report” / Press <MENU/ESC> until you get to the “CREDIT… SALE, ACCOUNT” screen.
“CREDIT.....SALE
ACCOUNT” / Press the <BATCH/ALT> key.
“CHOOSE HOST 2. FDRRTD CrDbEb” / Press <ENTER>.
“CHOOSE FUNCTION 1. CLOSE DAY” / Press <ENTER>.

PLEASE KEEP THESE REPORTS WITH THE CREDIT CARD SLIPS FOR THAT DAY.

TROUBLESHOOTING

NOT ACCEPTING PASSWORD:

If the password is not working, be sure you are entering it in the correct order: DDMM. For example October 23 would be: 2310.

If the password still does not work, the unit’s internal clock may have been reset. Use the following procedure to reprogram today’s date:

RESET DATE

TERMINAL DISPLAY / ACTION
“CREDIT.....SALE
ACCOUNT…” / Press the <MENU/ESC> key.
“MENU SCREEN: 1. Reports” / Use the <FORCED> key to scroll to “5. System Options” and select by pressing <ENTER>.
“SYSTEM OPTIONS: 1. Set Time/Date” / Press <ENTER> to make selection. If it is correct press the <MENU/ESC> key. If it is incorrect press <ENTER>.
“SETTING DATE: MM/DD/YY” / Enter the current date using 6 paces (ie. December 9, 2011 would be 120911).
“SETTING TIME: hh:mm:00” / Enter the current time using military time (ie.6:15am will be 0615, 6:15pm will be 18:15). Corrected date and time will be displayed. Press <MENU/ESC> to return.

If you have a unit that asks for the password before any other option is allowed, and the current date is not accepted, use: 0101. Then correct the current date using the above procedure.

RECEIPT IS BLANK:

Be sure you have thermal (shiny) paper installed. The unit will not print on regular adding machine paper.

If you have processed a sale using the regular adding machine paper please reprint the receipt.

COPY OF TRANSACTION RECEIPT

TERMINAL DISPLAY / ACTION
“CREDIT.....SALE
ACCOUNT…” / Press the <ALPHA> key.
“RECEIPT COPY:
1. LAST RECEIPT”
(2. ANY RECEIPT)” / Use the <FORCED> key to scroll through options. Make selection by pressing <ENTER>. If 1 is selected terminal will print copy of last receipt. If 2 is selected, terminal will display:
“CHOOSE EDC TYPE: 2. CREDIT” / Press <ENTER> to make selection.
“TRANSACTION # ?” / Enter transaction number and press <ENTER>.

H:\Winword\wickel\credit card machines\CC Nurit 2085 InstructionsRevised ***Revised 9/22/11

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