Revised on March 2016
Review March 2018
House 15 Enterprise Court.
STATEMENT OF PURPOSE
Index of Contents
Index No / Content / Page1 / Introduction – Niamh and Beacon / 4-7
1.1 / Registered provider / 7
1.2 / Responsible person / 7-8
1.3 / Registered manager / 8
2 / Number of staff, their experience and relevant qualifications / 8-9
3 / House 15 staffing pattern and organisational structure / 9-10
4 / Structure of organisation (Niamh) / 10
5 / Number of residents accommodated in House 15 / 10
6 / Categories of care / 11
7 / Status and constitution of scheme / 11
8 / Philosophy of care in House 15 / 11
9 / Aims and Objectives / 11-13
10 / Therapeutic process / 13-14
11 / Responsibilities / 14-15
12 / Admission criteria- emergency / 15-16
12.3 / Referral and allocation procedure – housing / 16-19
13 / Admission panels assessment of risk / 19-20
14 / Arrangements for residents to engage in social activities / 20-21
15 / Arrangements of consultation with residents about the operation of the scheme / 21-22
16 / Fire precautions and emergency procedures. / 22-23
17 / Arrangements for meeting residents spiritual needs / 23
18 / Arrangements for social contacts / 23
19 / Complaints / 23-25
20 / Complements / 25
21 / Support plan and review procedure / 25-27
22 / Residents rights / 27
23 / The number and size of the room / 27
24 / Privacy and dignity of the residents / 27-28
25 / Recovery / 28
26 / Quality and governance / 28-29
27 / Restrictive practice / 29-30
28 / Storage and administration of medication / 30
29 / Volunteers / 30-31
30 / Project Liaison Group / 31
31 / RQIA / 31-32
32 / Date approved and Implemented / 33
33 / Date of review and record of changes made / 33
Appendix 1 : Service User Journey Procedure
Appendix 2 : Emergency procedure and evacuation plan
Appendix 3 : Floor plan of house 15
2
1. INTRODUCTION
Niamh, (The Northern Ireland Association for Mental Health), is the largest and longest established independent charity focusing on mental health and wellbeing services in Northern Ireland. Niamh is structured as a group consisting of three elements, Beacon, Inspire and Carecall.
Niamh's Vision: Mental Health and Wellbeing for all
Niamh Values:
· We provide high quality, professional and innovative services
· We enable positive outcomes for the people who use our services
· We act with integrity and compassion
· We engage with and inspire each other
· We influence policy and public opinion
Niamh Structure
· Beacon provides support services to people with experience of mental illness through supported housing, day support and advocacy services. Beacon is the largest division in the group.
· Carecall provides therapeutic support through employee assistance programmes, and specialist therapeutic services delivered in a wide variety of contexts.
· Inspire provides support for approximately 90 people with learning disabilities in four service user locations in Northern Ireland – Armagh, Antrim, Lisburn and Omagh
Lady Margaret Wakehurst established Beacon in 1959. At the core of Beacon’s services is the community-based support it provides to people who have had experience of mental illness.
Since its inception, in response to emerging needs, Niamh has developed Beacon Support services in towns throughout Northern Ireland. Niamh now has fourteen Beacon Day Support Centres with approximately 1,000 members attending regularly. Over the years, Niamh has continued to develop innovative additional services in response to the emerging needs of its service users. Through listening attentively to what our service users need, Niamh has been able to develop two Beacon Support services with around 100 members, 10 twenty four hour Supported Housing Schemes with 100 Service users, 9 non twenty four hour Supported Housing Schemes with approximately 90 Service users as well as three Floating Support Schemes which provide support to 35 people. Alongside these schemes Niamh has also developed four Beacon Advocacy schemes which provided support to over 5,500 last year.
While continuing to develop services to support those with experience of mental illness, research shows that mental health is not achieved simply by treating mental illness, but also by promoting positive mental wellbeing. In response to this, Niamh has broadened its services to include support for the whole population through mental health promotion and research. Carecall, with its focus on mental health support through counselling and other therapeutic interventions was set up in 2000 and now has a potential user base of 500,000 people. Last year Carecall delivered over 18,500 support sessions to over 4500 people.
Inspire joined the Niamh family in October 2013 providing care for 90 people with learning disabilities in Lisburn, Antrim, Armagh and Omagh. Inspire employs approximately 200 staff in 24 hour service user care settings.
Beacon wellbeing is a part of the Niamh group. Beacon believe that Social Care is an essential public service that provides day-to-day care and support where needed, to enable people to live full and active lives. We believe that high levels of emotional, psychological and social wellbeing are essential components of flourishing mental health.
Beacon Mission
To work in partnership with individuals and systems to cultivate their capacity for creativity, care, compassion, realism and resilience. To promote and support the strength based approach to recovery through hope, opportunity and control.
Beacon Values
Ø Quality
Ø Providing a Mental Health and Social Care service that is based on person-centered and recovery focussed.
Ø Providing comprehensive, innovative and evidence-based social care and quality professional service delivery.
Ø Integrity
Ø Acknowledging the uniqueness of the individual.
Ø Promoting and sustaining independence, wellbeing and social inclusion.
Ø Supporting people to exercise choice and control over their lives, including focusing on safety and risk-taking, not merely minimising risk.
Ø Understanding and valuing diversity and difference.
Ø Partnership
Ø Promoting honesty in all relationships internal and external.
Ø Promoting partnership with service users, carers, volunteers, staff, health professionals and other external agencies in the planning, development, evaluation and monitoring of services.
Our Supported Housing Schemes within Beacon are aimed at helping people with mental health needs achieve independent living in the community. Our trained staff creates a sense of individual belonging with Service users contributing to all aspects of home life. They share responsibility for shopping, menu planning and preparation of meals for each other. Service users are involved in all the day-to-day decisions concerning them and their opinions are actively sought. This combined with good relationships between staff and Service users is essential in maintaining happiness and contentment for everyone within the scheme.
1.1 Registered Provider
The registered provider is: - The Northern Ireland Association for Mental Health (Niamh)
Business Address: 80 University Street
Belfast
BT7 1HE
02890328474
Company Number: ni 25428
Charity Number: xn 47885
BEACON was founded in 1959
1.2 Responsible person.
Beacon has a delegated responsible person to oversee RQIA standards and compliance within the organisation.
Title / MrFirst Name / William
Middle Names / Henry
Surname / Murphy
Position in the Organisation / Director of Beacon Mental Health Services
William Henry Murphy (Billy) is Director of Mental Health Services – Beacon. Billy studied Psychology at the University of Ulster then began his career with Extern in 1986 where he worked in various projects. He qualified in Social Work in 1991 and initially worked for Barnardos. In 1992 he took up post as a Social Worker with Older People in South and East Belfast Trust. He moved to Senior Social Worker, Care Manager then Senior Care Manager. In 2002 he became Programme Planner for Mental Health Services in South and East Belfast Trust and when the Belfast Trust was formed in 2007 he became part of the Senior Management Team in Mental Health as A Service Development Manager. This work involved the modernization of the Trusts Mental Health Services.
Billy has continually addressed his own development needs obtaining relevant qualifications throughout his career;
Qualifications:
· BSc with Hons in Psychology & Sociology
· Masters in Social Work
· Certificate of Qualification in Social Work
· Practice Teaching Award
· Mental Health Social Work Award
· Post Qualifying Award in Social Work
· Diploma in Health & Social Services Management
· Advanced Award in Social Work
1.3 Registered Manager
The registered manager with Regulation Quality and Improvement Authority (RQIA) is
Name / Mr. Biju ThomasAddress of Scheme: / House 15
Enterprise Court
Enterprise Road, Bangor
Co Down, BT19 7TU
Phone No: 02891452608
E.Mail :
2. Number of staff, their experience and relevant qualifications.
The manager of the scheme possesses a professional qualification in social work and NVQ level 4 in Management and is registered under Northern Ireland Social Care Council. The manager also has six years’ experience in a deputy role prior to commencing post with experience of financial management and supervision of staff.
Qualifications of Registered Manager: Masters in Social Work
Bachelor Degree in Commerce
Diploma in Labor Law and Labor Welfare
NVQ Level 4 Registered Managers Award
Post Qualifying Part One to Six
NVQ A1 Assessor Award
Professional Supervision in Social Work Award
All 5 Project workers are with qualifications ranging from the minimum 4 GCSE’s to NVQ 3 in health and social care.
Two Community Support workers - one studying counselling and other completed GCSE
4 permanent night cover staff – One is a social worker from trust, others are a social work student, mental health worker and a MSC graduate.
All staff have experience in mental health or a caring setting prior to gaining employment.
There is 5 full time project workers (37 hours) , 2 support workers (30hours & 25 hours) and 4 night cover staff (Sleepover) within House 15 and flatlets. All project workers have more than two years’ experience of working in a caring setting and they also have qualifications applicable to the role. One night cover staff is social work qualified and others are GCSC or above qualified. All 4 night cover staff are currently working under social care sector in similar settings and well experienced. All staff members are also attending various statutory, online and in-service training to equip in their job role and meeting the needs of the residents.
3. House 15 Staffing pattern and organisational structure
Home Managerß
Project worker37 hours / Project worker
37 hours / Project worker
37 hours / Project worker
37 hours / Project worker
37 hours
ß
Community support workers ,30 hours / Community support workers,
25 hours
ß
Night support worker / Night support worker / Night support worker / Night support workerThe roles stipulated above require to work under pressure due to the complexity of the service users’ needs and variable states of, health, risk and vulnerability. The staff team regularly liaise with the community mental health team.
4. Structure of the Organisation (Niamh)
5. Number of residents to be accommodated in House 15
The total number of places registered with the RQIA is : 8
6. Categories of care
Adult mental health is the primary diagnosis within the unit. However there are a limited number of Service users who have been diagnosed with a dual diagnosis of learning disability and mental illness.
7. Status and Constitution of Scheme
This is a Supported Housing scheme owed by a Housing Association, (Choice Housing) and managed by Beacon through a management agreement. This scheme is registered under Article 8 (1) of the HPSS (Quality, Improvement and Regulation) (Northern Ireland) Order 2003. (10806). Housing scheme is voluntary in nature and opened on 16/09/02
8. Philosophy of Care in House 15
Our philosophy of care is based on the beacon Charter of Recovery whose principles are to :
· Find and maintain hope
· Re-establish positive identity
· Take responsibility and control
· Build a meaningful life.
Adoption of these concepts will ensure good quality and good practice in our work. In practical terms we promote dignity, personal choice, integration and participation. The beacon charter for recovery and concept of self-help will be promoted at all levels within house 15.
9. Aims and Objectives
9.1 Aims
The overall aims are:
- To provide a range of 24 hour supported accommodation that aims to promote recovery and support residents to take control of their lives. Beacon will promote opportunities for residents and ensure this is carried out in an equal, fair and diverse way.
- To provide Housing Support Services, following a strengths assessment which focuses on strengths based needs and outcomes.
- To support the residents in maintaining their tenancy and to optimise safety in their home.
- To be innovative in delivery and measurement of health and wellbeing outcomes by using a variety of tools e.g. WRAP, Inspire.
- To meet the Resettlement agenda through the implementation of Bamford and NIHE strategies. Bamford Action Plan (2013) and the implementation of Transforming Your Care (TYC).
-To create an environment which encourages partnership and involvement of residents through policy development (co-production), partnership meetings, Beacon Voice (A forum for Resident’s to be involved in decision making), membership of committees and the Beacon / Beacon Boards.
- To understand our "duty of quality and governance" and deliver services to the standards set by Beacon, the HSC Trust, Supporting People and RQIA.
9.2 Objectives
The overall objective are:
- To work in partnership with Northern Ireland Housing Executive (Supporting People, Housing Benefit), Health & Social Care Trusts, Housing Associations to ensure a high standard of accommodation.
-To work in partnership with the HSC Trust, Supporting People and Housing Associations to provide a range of accommodation to meet future needs of individuals.