JOBDESCRIPTION

JOB IDENTIFICATION
Job Title / Program Director
Name of Incumbent
Job Grade / ZT3
Level / High
Department / Projects
Section
Location / Lusaka
Date Described / 04 January, 2018
Revision No. / ZT/
REPORTING STRUCTURE
OVERALLPURPOSE
To direct and coordinate both the technical and commercial functions of the Programme in order to ensure outputs and consolidated outcomes are realized in accordance with the programme plan.
JOB SPECIFICATION
Minimum Qualifications /
  • Minimum of a Degree in Business Administration/Management/ Engineering/Marketing or related filed.
  • Master’s degree and a Qualification in Project Management will be an added Advantage

Professional Registration /
  • Zambia Institute of Marketing, EIZ or any relevant professional body

Minimum Experience /
  • Minimum 10 years’ experience in a commercial driven environment with aggressive sales targets, 5 years of which should be at senior management level.
  • Proven strategic and tactical planning experience
  • Experience in FMCG preferably Telecom products and services.

Key Knowledge /
  • Local Markets including market trends, Project management, good understanding of sales and service environment

Key Skills /
  • Business Acumen, Customer Care, Sales

Key Attributes/Competencies /
  • Achievement Orientation, Influence and impact, team leadership, team work,proactive and initiative.

KEY JOB OUTPUTS
KEY PERFORMANCE
AREA(KPA’s) / OBJECTIVES / KEY PERFORMANCE INDICATORS (KPI’s)
  1. Business Strategy and Operations
/
  • Driving realization of Business Case/Business Plan objectives (Sales & revenue targets, subscriber no. targets, deployment timelines, program budgets).
/ -All Technical and Commercial targets met as set within agreed program timelines
  1. Quality Assurance
/
  • Ensuring effective quality assurance and the overall integrity of the program
/ -Technical and Commercial quality met as specified in programme
  1. Budget Management
/
  • Managing the program’s budget, monitoring expenditure and costs against delivered and realized benefits as the program progresses
/ -No Budget overruns
  1. Gap identification and Management Interventions
/
  • Initiating extra activities and other management interventions wherever gaps in the program are identified or issues arise
/ -Identified gaps/issues closed within specified time frame
  1. Resources
/
  • Ensuring that Human Capital is deployed in areas where network roll out is taking place
  • Ensure availability of devices and other tools of trade
/ -Competent and skilled talent acquired and retained.
-Devices and tools of trade available at all times
  1. Reporting
/
  • Reporting the progress of the program at regular intervals to corporate main board and its subcommittee
/ Reports
-Daily - the following day
-Weekly - Monday every week
-Monthly - 2 days after month end
-Quarterly - 1 week after end of Quarter

NOTE: Management may at its discretion change the KPIs and weighting as per dictates of the job and these would be signed for.

CONTENT ACCEPTANCE
Incumbent Signature
Date
Corporate Main Board /Project Subcommittee
Date
Chief Human Resources & Administration Officer
Date

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