STORM CHASERS OFFERING REPAIRS

Attorney General Mike DeWine today offered a warning to residents to beware of traveling contractors who try to take advantage of homeowners in need of assistance. Anytime violent weather or storms produce damage, traveling contractors may come into a community to try to take money for services that they do not provide and make promises that they do not keep.

Before homeowners verballyagree or sign any type of contractfor storm damages, they should research the contractor. Obtain the name, address, and phone number of any contractor agreeing to do work for you. Ask for identification from the company's representative. Check out consumer complaints from the Better Business Bureau.

Get written estimates. Do some shopping and get estimates from more than one contractor. Refuse to do business with a company that does not provide a written estimate.Insist that the contractor provide you with a written statement that all materials have been paid for and all subcontractors have been paid. This will protect you from liens which may be placed on your property if the contractor fails to pay all suppliers and subcontractors.Be wary of a demand for a large down payment (more than one third of the total cost) and/or the use high-pressure sales tactics. Lastly be cautious of people who knock on your door and want to do the work immediately. Businesses who solicit you at your home are required to give a three day right to cancel and should not begin the work before the three days. Consumers may waive this right.

The BBB provides the following tips:

  • Put your phone number on the “National Do Not Call Registry” at 1-888-382-1222 or go to and register.
  • Take your time … don’t fall for high pressure sales tactics.
  • Check the contractor’s background and search for BBB complaints.
  • Check to make sure the company is licensed and insured. Ask the company to see their licenses.
  • Call the Cleveland BBB at 216-241-7678 with any questions or concerns.

Greater Cleveland Better Business Bureau

2800 Euclid Avenue, 4th FloorClevelandOhio44115

216-241-7678 ●

The BBB Foundation thanks Dominion East Ohio Gasand many generous BBB Accredited Businessesfor their support of the Senior Awareness Initiative