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PRINCIPLE RECEPTIONIST

Person Specification

Reviewed: March 2015

Salary

[In accordance with the school’s support staff structure and/or any local agreement that are in place].

Job purpose

The Receptionist/Clerical Assistant is responsible for:

I.  Assisting in the smooth and efficient running of the school’s reception area.

II.  The provision of efficient and accurate clerical support to the school’s administrative function.

III.  The efficient operation of the school’s switchboard.

IV.  Undertaking general office, reception and administrative duties as required.

Qualifications and experience:

1.1  Educated to at least GCSE grade C standard or equivalent in English and mathematics.

1.2  Experience of working in a busy office environment/reception area.

Desirable

·  Experience of working in a school or similar establishment.

·  First aid qualification or willingness to gain one.

Knowledge and skills:

2.1  Ability to build and form good relationships with students and colleagues.

2.2  Ability to work constructively as part of a team, understanding school roles and responsibilities.

2.3  Good verbal and written communication skills appropriate to the need to communicate effectively with colleagues, students, and visitors/callers.

2.4  Good standard of numeracy and literacy skills.

2.5  Ability to use basic ICT software packages, equipment and other resources effectively.

2.6  Ability to absorb and understand a wide range of information.

Desirable

·  Knowledge of policies, procedures, codes of practice, and awareness of relevant legislation.

Personal qualities:

3.1  Able to follow direction from line manager.

3.2  Initiative and ability to work when under pressure.

3.3  Able to work flexibly and respond to unplanned situations.

3.4  Able to appropriately deal with confidential information.

3.5  Efficient and meticulous in organisation.

3.6  Desire to enhance and develop skills and knowledge through CPD.

3.7  Commitment to the highest standards of child protection and safeguarding.

3.8  Recognition of the importance of personal responsibility for health and safety.

3.9  Commitment to the school’s ethos, aims and its whole community