Darcy Schoen_____________________________________
81 Beaver Creek Road
Sheridan, WY 82801
673-5352
Experience:
Tier 1 Support technician, Ptolemy Data Center, 2910 Russell Drive, Sheridan, WY, 82801
6-13-2013- 8-28-2015
Job responsibilities: Supplied computer network support for a major school district in Sheridan County as far north as the Montana/Wyoming border.
Provided remote and onsite computer support to customers as diverse as law firms, law enforcement agencies, medical clinics and local energy companies.
Verified customers’ backup of data weekly.
Computer Bench Technician, Ptolemy Data Systems, 39 N Scott Street,
Sheridan, WY
12/20/2010 to 6-12-2013
Job responsibilities: Repair computers to include laptops and all-in-one systems and printers for customers in shop and at customer sites. Assemble and load software on new computers and transfer their data. Also go to MSA customer sites and resolve issues. Remoted into customers systems to troubleshoot issues. Assisted in major move to consolidate five satellite offices into a new two story facility in Casper and one smaller company move of all computer equipment last summer and the spring of 2013.
Laborer, Custom Sprinkler and Landscaping, 804 1st Ave W., Sheridan, WY
6/2/2010 to 9/30/2010 seasonal position
Job responsibilities: Grounds keeping, planting flowers and shrubs, laying sod.
Nursery worker, Landon’s Greenhouse & Nursery, Landon Lane, Sheridan, WY
3/19/2009-5/27/2009 Job ended
Job Responsibilities: Transplant flower and vegetable seedlings into flats for resale at Landon’s Greenhouse Store.
Truck Unloader, Kmart Store, Sheridan, WY
9/23/2008 – 3/27/2009
Job Responsibilities: Unload truck in Receiving area and sort into different departments on u-boats, flat beds and wood pallets.
Computer Technician, HanTek Systems, Sheridan, WY
5/15/99 -5/30/2008
Job Responsibilities: Build, maintain and troubleshoot networked computer systems as an outsourced, on-site IT technician to local businesses HanTek has contracts with; Normative Services, Industrial Plating & Grinding, HKM, Tongue River Realty, Rantec, Emit Technologies, Rehabilitation Enterprises of NE Wyoming and Pinnacle Gas Resources. Install Cat6e cable in businesses where required to facilitate networked system installation or to add workstations to the existing network. Manage computer parts inventory control, purchasing, shipping, receiving and defective parts return.
Parts Department Manager, Summit Amusement & Distributing, Billings, MT 2/3/98 -5/14/99
Job Responsibilities: Managed the Parts Department to include purchasing, inventory control, invoicing, shipping, and receiving. Purchased all parts necessary for the Manufacturing branch to produce 50 machines per production run and adequate inventory for customer sales and service department use.
Education:
Wireless Networking Administration class (3 credits) 1/07-5/07
Sheridan Community College, Sheridan, WY
Associate's degree in Occupational Studies in Computer & Electronics Technology, May Technical College, Billings, MT 9/96-11/97
Associate's degree in Electronics Systems Technology
Maxwell Air Force Base, AL 10/88- 09/95
Certification in Emergency Medical Technician-Ambulance
City Colleges of Chicago, RAF Upper Heyford, UK 12/90
Certification in Licensed Practical Nursing Program
Sheridan Community College, Sheridan, WY 01/80-12/80
Served eight years in the United States Air Force
with an Honorable discharge as a 8/88-11/95
Wideband Radio Maintenance technician
Awards:
Maintenance Airman of the Quarter
Air Force Outstanding Unit Award (2)
Air Force Achievement Medal
National Defense Ribbon
Nominated for White House Communications Agency
Darcy Schoen_____________________________________
81 Beaver Creek Road
Sheridan, WY 82801
673-5352
References
Mr. Brock Roush- Tier 3 IT Technician at Ptolemy Data Systems
2910 Russell Drive
Sheridan, WY 82801
(307) 675-6646(work)
307) 461-3959(work cellphone)
Ms. Louisa Kawulok, IT Specialist at Volunteers of America
1876 S Sheridan Avenue
Sheridan, WY 82801
(307) 672-0475 (work)
(307) 763- 2446 (work cellphone)
Mrs. Amy Bennage, GL technician at RENEW
1969 S Sheridan Avenue
Sheridan, WY 82801
(307) 672-7481 ext. 231 (work)