Discussing Initial Visit Fees with Chirohealthusa

Discussing Initial Visit Fees with ChiroHealthUSA

ChiroHealthUSA (CHUSA) providers experience simple and easy Day One financial discussions with cash and Medicare patients. Because you canlegally discount your fees through the provider network, discussing your patient’s initial visit charges becomes effortless and straightforward. Alwaysexplain your patient’s charges as your actual fee. They must understand the cost of the visit at your actual fee to understand that the CHUSA fee schedulebeing offered is their best option. Here is suggested scripting that’s easily personalized for your office for both cash and Medicare patients, whetheryou have this discussion before or after the patient sees the doctor.

Uninsured/Cash Patient

Office: “Mrs. Jones, today Dr. ______completed your initial evaluation, the two sets of films, and treated you with an adjustment and therapy. The chargesfor your services today are ______(for example $250). By any chance are you a member of a Discount Medical Plan Organization, like ChiroHealthUSA?”

Patient: “No, I’m not a member. What is it?”

O: “Our doctor is concerned about affordable care for our community. ChiroHealthUSA is a Discount Network designed for folks like you withoutcoverage for chiropractic care. If you were a member, you would be able to access our discounted fee for ChiroHealthUSA members, which is (selectthe option for your office):

•(for example $125) the maximum fee for members of this plan. (if you have elected to set a capped fee for the initial visit)OR

•$XXX.xx based on our (for example 35%) discount

“Membership is only $49 a year, and that covers you and your immediate family members. As you can see, you save well over the membership cost todayalone since your fee would be (for example) $125 rather than $250. I think that’s a no-brainer! Let’s get you an enrollment card, and take advantage of that,so I can collect $125 today.”

Medicare Patient without Supplemental Coverage for the Excluded Services, Like Exams, X-rays, and Therapy

Office: “Mrs. Jones, today Dr. ______completed your initial evaluation, the two sets of films, and treated you with an adjustment and therapy.We expect Medicare to cover the cost of your adjustment with your copayment being (for example) $5.00. However, the charges for the additionalservices that Medicare never covers in a chiropractic office and expects you to pay are ______(for example $200). By any chance are you a memberof a Discount Medical Plan Organization, like ChiroHealthUSA?”

Patient: No, I’m not a member. What is it?

O: “Our doctor is concerned about affordable care for our community. ChiroHealthUSA is a Discount Network designed for folks like you with somecoverage for chiropractic care, but not for all of it. If you were a member, you would be able to access our discounted fee for ChiroHealthUSA members,which is (select the option for your office):

•(for example $125) the maximum fee for members of this plan. (if you have elected to set a capped fee for the initial visit)OR

•$XXX.xx based on our (for example 35% discount)

“Membership is only $49 a year, and that covers you and your immediate family members. As you can see, you save well over the membership cost todayalone since your fee would be (for example) $125 rather than $250. I think that’s a no-brainer! Let’s get you an enrollment card, and take advantageof that, so I can collect $125 plus your $5 co-payment today.”