Department of General ServicesDUE DATE:3/30/2017

PROCUREMENT DIVISION

CUSTOMER SURVEY

PLOTTERS

Thank you for taking the time to complete this survey forPLOTTERS. Your participation is important as it will provide the Department of General Services, Procurement Division(DGS/PD)with information that will assist us in the development of a statewide contract.

Completion Instructions:

  • Fill in the required fields to provide us your feedback. Please respond by 3/30/2017
  • Email survey responses or FAX to: 916-375-4613
  • For questions please call Erica Seghesio-Grovesat 916-376-3802

PART I: DEPARTMENT INFORMATION
Department Name:
Department Contact Name:
Department Phone & Email:
Please indicate your primary role in your Department as it relates to plotters (check the appropriate box):
Procurement & Contracting Officers (PCO)
Purchasing Authority Contact
Procurement Staff
Department CIO
Department Information Technology Subject Matter Expert
Department End User
Other; please explain
PART II : PLOTTERS
There is no current Plotter contract in place. The last contract expired on 12/28/2016 and it contained one Plotter option. The DGS/PD is preparing to develop a new solicitation for Plotters which will provide various Plotters to meet the business needs of the State.
1)What are your primary types of large format print documents?
(check all that apply)
Signs
Banners
Posters
Photographs
Blueprints
Schematic/Floor plans
Specification Documents
Other,please explain
2)What percentage of your print documents are printed in:
  • Monochrome
  • Color
3)What is your primary concern of your print outs (e.g., precision of plots or quality of color)?
4)What is therange of widthsizesof yourprint documents?
5)How many plots do you normally print?
  • Per day
  • Per week
  • Per month
6)Select how often plotters are used for the following:
Copy / Scan
0% / 0%
25% / 25%
50% / 50%
75% / 75%
100% / 100%
7)What is the current speed of your plotter? What speed would you like to have?
8)Which technology would you like to be running in your plotters?
  • Inkjet
  • Laser
  • LED
9)Do you require or have a needfor Postscript printing?
10)Do you require or have a need for an output collection bin/sorter?
11)Do you require or have a need for UV light resistant print outs?
12)Is color fading on print outs a concern?
If yes, please explain Yes No
13)What is your department’s projected need to purchase plotter devices over the next three years?
14)Is there anything else you would you like to have included on the plotter contract?
15)Additional Comments:

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