Summary of non-financial performance for 2014-15

4 Key effectiveness indicator

Outcome / Key effectiveness indicator / Unit / Target / Actual / Stats / Page
One / Extent to which due revenue is collected / % / 91 / 90 / X / 30
One / Extent to which correct grants, subsidies and rebates are paid / % / 100 / 99.9 / X / 30
Two / Profitability of the State’s light vehicle fleet / $000 / 13,024 / 11,495 / X / 32
Two / Extent to which client agencies agree that their agency contracts and common use contract arrangements achieved value-for-money / % / 90 / 87 / X / 32
Three / An effectiveness indicator is not reported for this outcome / N/a / N/A / N/A / 34
Four / Percentage of significant projects in the New Buildings Program delivered within 10% of approved budget / % / 100 / 100 /  / 34
Five / The extent to which policy and program development objectives for the year are achieved / % / 100 / 95 / x / 36

5 Key efficiency indicator

Service / Key efficiency indicator / Unit / Target / Actual / Stats / Page
One / Cost per $100 of revenue raised / $ / 0.67 / 0.71 / X / 31
One / Average cost per application/claim processed / $ / 11.37 / 11.85 / X / 31
Two / Average administrative cost per vehicle for financing and managing the State Fleet service / 4 / 106 / 95 /  / 33
Two / Cost of developing and managing whole-of-government common use contract arrangements as a percentage of the total annual value of purchases through the arrangements / % / 1.9 / 1.6 /  / 33
Two / Cost of facilitating the development and management of agency specific contracts as a percentage of the contract award value / % / 2.2 / 2.1 /  / 33
Three / An efficiency indicator is not reported for this service / N/A / N/A / N/A / 34
Four / Average office accommodation floor space per work point / m2 / 15.0 / 15.3 / X / 35
Four / Percentage of maintenance services delivered within 10% of approved timeframe / % / 80 / 75.4 / X / 35
Four / Percentage of significant projects in New Buildings Program delivered within three months of approved timeframe / % / 85 / 96 /  / 35
Five / Average cost of routine energy policy and program tasks / $ / 13,880 / 11,644 /  / 373
Five / Average cost of energy policy projects and programs / $ / 99,160 / 65,723 /  / 37
Five / Percentage of Regulatory Impact Statements assessed within agreed timeframes / % / 90 / 100 /  / 37