August 28, 2013
Mr. Gary Kring
The Schramm Foundation
800 Grant St., #330
Denver, CO 80203
Dear Mr. Kring and the Board of Directors:
On behalf of all the families we serve at There With Care, we are truly grateful and proud of the support the Schramm Foundation has provided in 2011 and 2012 to ease the daily burdens on families during a very fragile time. With your financial assistance and support, we have served a total of 1,275 families since the organization began in 2005. We currently serve between 100-120 active families each day.
We are there for our families with a team of more than 600 volunteers and dedicated staff members who work together to deliver compassionate care and flexible support programs. We are also there with help from local businesses who offer services for families at reduced rates. We continue to grow our organizational outreach and strengthen our community, thanks to organizations such as yours.
There With Care is seeking grant funding in the amount of $5,000 for support of its Meals, Transportation, and Home Maintenance Programs. Programs are delivered by volunteers to families going through a medical crisis referred through a Licensed Social Worker at one of 15 referring medical facilities in Metro Denver, Boulder and Broomfield areas. Funding would be applied to the cost of maintaining and delivering these programs.
Eighty-six percent of the families we help are low-income and 19% are single-parent households. Every family is unique in their struggle and we strive to meet the specific support needs most helpful to the individual family. This year, our goal is to assist 375 families (1,500 individuals) during their medical crisis.
“There With Care has been amazing for our patients. We love having a resource to call when we have families who really need help with just the basics like food, groceries, meals, rides and transportation support to get to treatments.”
- Jenny Madden, Neuro-Oncology Nurse Practitioner, The Children’s Hospital Colorado
Thank you for your thoughtful consideration, time and support.
Warm Regards,
Paula DuPré Pesmen
Executive Director
NARRATIVE
ORGANIZATION BACKGROUND.Critical illness affects people of all ages, races, religions, ethnicities, and incomes. It also is not a choice. Founder and Executive Director, Paula DuPré Pesmen, learned this first hand when her husband, Curt, was diagnosed with advanced colon cancer in 2000. Paula left her work as a film producer on the Harry Potter films to be with him through treatments and surgery. While grateful for the support they received from friends and family, she also recalled the daily challenges they faced. Not wanting to leave her ill husband, simple tasks such as going out to get groceries became difficult.
After nine months of treatments and surgery, they returned to London where Paula continued her work on the Harry Potter films. During her first day back, she received a call from a wish-granting organization asking if a child with limited time could see the film. With the help of director Chris Columbus and Warner Bros, a movie screening was set up for the child in San Francisco.
Following that child’s special wish, more than 60 critically ill children were welcomed to experience their wish to visit the world of Harry Potter, walk the movie set and meet the actors. By spending time with these children and their families, Paula learned of the isolation they were experiencing during the illness of their child and that after the magic of the wish wears off, their everyday needs were not being met. Through passion for these families and the journey they faced every day, she left her film career in 2005. She created There With Care, a community of people who dedicate their time serving children and their families when facing critical illness.
There With Care is the link between those who want to help and those who need it. With three full-time and 11 part-time staff members and more than 600 active volunteers, the organization has provided services to more than 1,295 families (5,180 individuals) in Colorado by providing them with:
•More than $683,705 in purchased prepared meals and groceries, baby items, housecleaning, counseling, art therapy, cellular telephones, laundry, auto repairs and transportation
•Over 394,904 pounds of groceries
•More than $2,101,224 of donated volunteer and professional services
•More than $2,398,713 of in-kind product donations
2. GOALS.There With Care continues to experience significant growth each year and we anticipate growing another 15% during 2013 in our efforts to serve 375 families and assist 1,500 individuals. Strategic planning has been crucial to ensure the proper balance in the quality and quantity of the services provided to every family.
Goals for 2013:
-Maintain an active caseload of 100-120 families at one time
-Maintain ongoing guidance to ensure the successful launch of the Bay Area chapter of There With Care in Menlo Park, California
-Continue to grow our Honorary Founder’s fund that supports the effort of launching our growing network of “caring teams” who, with passion, will deliver There With Care’s programs
-Set the stage for the launch of a second chapter
-Provide services to 375 families or 1,500 individuals
3. CURRENT PROGRAMS. Referrals are made to us by licensed social workers at 15 referring medical facilities in Metro Denver, Boulder and Broomfield areas, who understand the medical condition, financial situation and support systems of each family. Families served at these facilities come from across Colorado and surrounding states for treatment. We quietly support a family and help them get through the medical crisis by identifying and removing what is heavy on their plate with the goal of giving them more time with their ill child and siblings. The majority of program services are provided to families with young children who are low-income, with approximately 86% living below the Federal Poverty Guidelines and 19% of families supported by a single parent. While many local organizations may provide one or two services, we are unique in Colorado in offering the range of program services listed below. This variety allows the organization to shift support services as a family’s needs change during a crisis:
Baby Essentials Program: Provides car seats, gently used baby clothing, books, diapers, strollers, cribs and other essential items for families being discharged from the Neo-Natal Intensive Care Unit (NICU)
Transportation Program: Assists with auto repairs, gasoline costs and provides transportation to and from the hospital, medical appointments, and medical treatments
Home Maintenance Program: Provides housecleaning, laundry service, lawn and garden care, pet care during hospital admission, industrial cleaning for immune-compromised children, home modifications for disability access, mortgage/rent assistance
Meal Program: Provides groceries, frozen meals and prepared meals delivery, easy-care meal bags
Patient and Sibling Support Program:Provides babysitting and tutoring for patients and siblings, parent care bags
Professional Services Program: Provides accounting services, legal services, translation services, family or individual counseling, tutoring, child life support
Information Technology/Telephone Assistance Program: Provides access to computers and telephones to increase access to medical services and resource libraries
Eric Cares: Assists with funeral services
5. EVALUATION.There With Care examines its efforts annually by soliciting feedback via surveys from the families served, from volunteers directly providing program services to families and from the licensed social workers who refer families to us. Within 30 days of completing services from There With Care, a family receives a survey to provide feedback on the program services they received. At the end of each year, surveys are distributed to referring social workers, volunteers and professional service providers. Surveys are statistically evaluated, compiled into an annual survey report and made available to volunteers, donors and families. We use this data to assess and improve the effectiveness of service delivery. Changes made as a result of these surveys include hiring Spanish-speaking therapists and program coordinators, serving families with young children whose parent has a life-threatening critical illness and hiring an assistant to support the program coordinators. We have also strengthened our database to include all volunteers, families and services provided so that we can access detailed reports on a variety of information, including who is benefitting from services, which services are most utilized, and where specific funding is being applied. Evidence of success also comes in the form of handwritten thank-you notes and continued referrals. But the highest testament to our impact is when a family member becomes a volunteer to help others who are in similar situations.
6. COLLABORATION. Every dollar donated to us is turned into four dollars of support with the help of the community, in-kind gifts, professional services and volunteer hours. We rely on in-kind gifts and services, financial contributions from individuals, corporations, special events, and grant funding. We collaborate with many organizations and businesses in the communities we serve, including:
- Community Food Share – As an approved agency, we receive groceries from this food bank and distribute them to our families and are consistently in their top 20 organizations.
- Local Food Businesses - Growing Gardens donates unsold produce and Team Chop, a group of volunteers meet at a commercial kitchen (donated by a church), where they clean, prepare and bag the produce with labels for our food pantry. Rudi’s Organics, Starbucks, Door to Door Organics and the Organic Dish donate food items to families on a weekly basis.
- Satellite Pantries - Brent’s Place and Rocky Mountain Hospital for Children host onsite, satellite pantry locations allowing us to reach more families with prepared meals, groceries and essential baby items.
- Referring Medical Facilities and Referring Social Workers include: Children’s Hospital Colorado, Rocky Mountain Hospital for Children at PS/L, Rose Medical Center, Sky Ridge Medical, St. Joseph’s Hospital, Presbyterian/St. Luke’s Medical Center, The Cancer Center for the Tebo Medical Pavilion, Boulder Community Hospital, Avista Hospital, The Butterfly Program, TRU Community Care, The Denver Hospice, Saint Joseph Hospital, Swedish Medical Center, University Hospital. We also receive referrals in conjunction with social workers from Ronald McDonald House and Brent’s Place.
7. INCLUSIVENESS. Our families are referred byLicensed Social Workers (LSW) at medical facilities. Some areas where we have expanded our focus to be more inclusive are as follows:
- We have invited families who previously received services from the organization to volunteer which allows us better reflect the population we serve.
- In 2009, we began hiring Spanish-speaking therapists to better support parents who may need marriage and/or grief counseling after a loss and who struggle to find bi-lingual therapists.
- In 2011, we hired a program coordinatorfrom Venezuela who reflects our Spanish speaking population and is better able to assist this population.
- We have learned how to cater our meal program to the different cultural groups in our community including food preferences such as shechita and halal meats for families. We also provide Spanish books for children.
- In 2011, we also hired an Executive Director for There With Care of the Bay Area who is Chinese-American.
Families served by There With Care in 2012 were of the following ethnicities: African-American 7%, Asian 1%, Caucasian 46%, Hispanic 40%, Native American Indian 2%, Other 4%.
8. BOARD/GOVERNANCE.An 11-member volunteer Board of Directors governs the organization and contributes time, support and resources (100% contribute financially) to focus on a revolving Three Year Strategic Plan. This Three Year Strategic Plan was updated in January 2013 for the period 2013 – 2015. Quarterly updates are reviewed by the Board and an annual meeting is held. There are four Board Committees organized around specific areas of operations. The Executive Director and two Board members meet weekly to provide consistent oversight, chapter expansion guidance, and maintain the vision for continued development and strategy.
9. VOLUNTEERS. Volunteers deliver the majority of program services directly to families. They are the heart and soul of our organization and the eyes and ears of caring. More than 600 volunteers deliver meals, provide transportation, help with home maintenance, bake, sort donations, and shop for groceries. They also help with fundraising events, provide administrative assistance and help with needs as they arise. Last year, volunteers donated 10,493 hours (valued at $236,000). Local business owners provide in-kind professional services at a reduced rate for the families,in support of our programs. This past year, we have been fortunate to have many companies and organizations provide a day of volunteering to sort donations, participate in Team Chop and Team Bake, prepare meals, organize pantries and create baby essential bags or cleaning buckets for families.
10. PLANNING. The Board of Directors has established a Three Year Strategic Plan, which addresses the operations of the organization while four Board Committees concentrate on specific areas: Chapter Expansion, Finance, Fundraising, and Steering. As There With Care has gained greater recognition for the services we provide, children’s hospitals across the country have asked us to bring our non-profit model to their communities. In response to these requests, we have created an Honorary Founder’s fund to establish new There With Care chapters. The Founder’s fund, along with a well-documented and formalized model, has allowed us to launch our first chapter, There With Care of the Bay Area, in California. They began supporting families treated at Lucile Packard Children’s Hospital in Palo Alto, in February 2012. Our goal is to launch a second chapter in 2013 – 2014.
11. OPTIONAL.
Supporting our There With Care families creates an intangible benefit of knowing that they are not alone. We go beyond, by helping navigate through the many layers of life's challenges. For a family feeling the stress about their child receiving chemotherapy, a car in the shop can be overwhelming. For the mechanics who work with us to fix that car, it's peace of mind, knowing they have made a difference in the daily life of a family in crisis. Our services are fundamental and always aligned with our community core values: caring, kindness, supportive, thoughtful, considerate, non-judgmental, being good listeners, participating, fiscally responsible, giving, and being grateful. This is how we treat each other, our donors, our business partners, our volunteers and especially our families.
INCOME
Individual Income
Individual Contribution / 180,000.00
Condolence Donation / 2,000.00
Earmarked Program Income / 4,500.00
Interest Income / 1,200.00
Volunteer Background Checks / 1,200.00
Total Individual Income / 188,900.00
Corporate Support / 35,000.00
Events and Fundraising Income
Signature Event / 280,000.00
Community Events / 90,000.00
Fundraising Projects / 500.00
Events and Fundraising Income Total / 370,500.00
Grants and Foundation Income / 140,000.00
E-Commerce / 1,000.00
Program Goods In-Kind / 350,000.00
Program Services In-Kind / 10,500.00
TOTAL INCOME / 1,095,900.00
EXPENSES
PROGRAMS / Transportation Program
Taxi Expenses / 2,500.00
Family Gas Cards / 27,000.00
Family Vehicle Support / 5,000.00
Bus Passes / 3,500.00
Gas / 6,500.00
TWC Auto Maintenance / 5,000.00
TWC Auto Insurance / 3,400.00
Other / 1,000.00
Transportation Program Total / 53,900.00
Home Maintenance Program
House Cleaning/Laundry / 5,000.00
Industrial Cleaning / 1,500.00
Lawn/Garden Care / 125.00
Home Modifications / 1,000.00
Delivery Truck Rentals / 125.00
Purchase of Material Items / 3,500.00
Rents/Mortgages / 15,000.00
Transportation Program Total / 26,250.00
Meal Program
Prepared/FrozenMeals / 20,000.00
Grocery Program / 7,500.00
Meal Program Total / 27,500.00
Patient and Sibling Support
Purchases for Child/Patient / 8,000.00
Babysitting Fees / 2,500.00
Earmarked Program Expenses / 1,500.00
CPR Training Cost / 100.00
Eric Cares / 5,000.00
Patient and Sibling Support Total / 17,100.00
Baby Essentials Program
Baby Items / 5,000.00
Car Seat Program - Hanna Cares / 7,500.00
Storage Rental & Supplies / 200.00
Baby Essentials Program Total / 12,700.00
Soup Station Program
Soup Station Supplies / 1,500.00
Soup Station Program Total / 1,500.00
Professional Services Program
Therapy / 2,500.00
Professional Service Program Total / 2,500.00
IT/Telephone Program
Communication / 1,500.00
IT/Telphone Program Total / 1,500.00
Program In-Kind
In-Kind Program Items / 350,000.00
In-Kind Program Services / 10,500.00
Program In-Kind Total / 360,500.00
Program Salaries and Related Expenses
Program Salaries and Related Expenses / 222,889.67
ProgramSalaries and Related Expenses Total / 222,889.67
Volunteer Program Expenses
Volunteer Background Checks / 2,000.00
Volunteer Recruiting and Training / 500.00
Volunteer Appreciation / 1,000.00
Volunteer Program Expenses Total / 3,500.00
Program Marketing
Program Marketing / 500.00
Program Marketing Total / 500.00
Program Expansion
Bay Area Chapter Support Expenses / 5,000.00
E-Commerce Product Expenses / 3,000.00
Program Expansion Total / 8,000.00
Program Overhead
Rent / 41,852.25
Dues and Subscriptions / 250.00
Database / 4,000.00
Website / 1,000.00
Supplies / 10,000.00
Phone and Internet / 5,000.00
Postage, shipping and delivery / 1,000.00
Printing and copying / 1,000.00
Computer purchases and supplies / 500.00
Office utilities / 4,000.00
Maintenance / 960.00
Pest Control / 1,440.00
Program Overhead Total / 71,002.25
Program Insurance
General Liability Insurance / 800.00
Office Insurance / 1,000.00
Program Insurance Total / 1,800.00
PROGRAMS TOTAL / 811,141.92
ADMINISTRATIVE / Administrative Salaries and Related Expenses
Administrative Salaries and Related Expenses / 32,038.52
Administrative Salaries and Related Expenses Total / 32,038.52
Professional Services
Accounting Services / 750.00
Professional Services Total / 750.00
Misc Expenses
Misc Expenses / 450.00
Misc Expenses Total / 450.00
Administrative Overhead
Rent / 5,231.53
Dues and Subscriptions / 75.00
Database / 150.00
Website / 300.00
Supplies / 1,200.00
Phone and Internet / 650.00
Postage, shipping and delivery / 150.00
Printing and copying / 500.00
Computer purchases and supplies / 100.00
Office utilities / 500.00
Maintenance / 120.00
Administrative Overhead Total / 8,976.53
Bank Service Charges / 50.00
Credit Card Fees / 100.00
Insurance
Directors and Officers Insurance / 2,800.00
Office Insurance / 250.00
Insurance Total / 3,050.00
ADMINISTRATIVE TOTAL / 45,415.05
FUNDRAISING / Fundraising Expenses
Fundraising Salaries and Related Expenses / 147,795.29
Fundraising Salaries and Related Expenses Total / 147,795.29
Signature Event / 45,000.00
Community Events / 2,500.00
Marketing/PR / 250.00
Insurance / 100.00
Holiday Card Campaign / 350.00
Fundraising Overhead
Rent / 5,231.53
Dues and Subscriptions / 400.00
Database / 2,800.00
Website / 500.00
Credit Card Fees / 8,000.00
Supplies / 7,500.00
Telephone and Internet / 800.00
Postage, shipping and delivery / 1,000.00
Printing and copying / 6,500.00
Computer purchases and supplies / 500.00
Office utilities / 500.00
Maintenance / 120.00
Meals and Entertainment / 500.00
Sales Tax / 50.00
Fundraising Overhead Total / 34,401.53
FUNDRAISING TOTAL / 230,396.82
TOTAL EXPENSES / 1,086,953.79
SUMMARY
Income Total / 1,095,900.00
Expenses Total / 1,086,953.79
Net Income / 8,946.21
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