October 2016

Dear Applicant,

Data Coordinator

Thank you very much for your enquiry about the above post.

Please find attached a recruitment pack. The application form and recruitment analysis form are available at you can also find the closing date and intended interview date.

Please email your application to Alternatively you can post it to Recruitment, Stonewall, 13th floor, Tower Building, York Road, London SE1 7NX. Please mark it ‘Strictly Private’.

Thank you for your interest in Stonewall. We look forward to receiving your completed application.

Yours sincerely,

Cathryn Wright

Managing Director

Stonewall Background Information

Stonewall was founded in 1989 by people whose aim was to create a highly professional lobbying organisation to put the case for equality on the mainstream political agenda. The organisation has become widely recognised for its work in transforming the legislative landscape for Britain’s 3.7m lesbian, gay and bisexual people including securing equal marriage in 2013. Our strategy is now to work to ensure equality in every part of the lived experience of LGBT people at home, at school and at work.

We work with a comprehensive range of stakeholders and are one of the most effective campaigning charities in Great Britain. Stonewall is at a crucial stage. The challenges that we face are complex as we attempt to ensure that every single lesbian, gay, bisexual and trans person achieves full equality. We have an ambition to reach further into our communities, sharing our knowledge, interventions and campaigns with the widest possible audience. We no longer have to just convince politicians; we have to convince the owner of the small business, the dad who doesn’t want a gay son, the priest who doesn’t know he has lesbian parishioners.

The Data team

The Data team is part of the Finance and Operations department but works effectively across the entire organisation. Because of this, the successful applicant will have the opportunity to get involved in a large range of Stonewall’s outputs, from national campaigns and fundraising appeals to empowerment programmes and events. What is more, as Stonewall is reaching the end of its CRM system’s lifecycle, the successful applicant will gain valuable technical skills while assisting the Database Manager in scoping out new systems and migrating data from one system to another. The ideal candidate is at ease with IT systems and software packages as well as creative, engaged, personable and full of initiative.

Stonewall staff

At Stonewall we believe our people to be our most precious resource. We aim to recruit the very best staff – with a mix of private, public and third sector backgrounds – and have an ambition to make Stonewall an ‘employer of choice’. We’ve reviewed our benefits package in recent years to reflect this. In our most recent (April 2015) staff survey:

  • 92% of staff said they were proud to work for Stonewall
  • 79% of staff said that working for Stonewall is fun
  • 90% of staff said that they enjoy the work they do

In line with best practice we annually review our diversity statistics and take action to address any underrepresentation. At May 2015:

  • 57% of our staff were female
  • 10% of our staff were from black and minority ethnic communities
  • 10% of our staff considered themselves to be disabled
  • 33% of our staff were heterosexual
  • 16% of our staff were bisexual
Data CoordinatorRole Description

Stonewall currently uses thankQ, a fully integrated CRM system. It is a comprehensive and highly tailored product which is used by all departments for functions such as fundraising, membership programmes and event management. The Data Coordinator reports to the Database Manager and will be responsible for helping to maintain the integrity of data and information, produce reports and analysis and work with teams to develop the database in line with departmental and organisational objectives. The Data Coordinator will also assist the Database Manager in scoping out and implementing new systems as the need arises.

Key responsibilities and duties

  • Performing regular data cleansing on records and ensuring data integrity and data protection compliance is maintained.
  • Representing the Data Team in project-specific working groups and supporting those projects from start to finish.
  • Cleaning and preparing data in Excel for import from a range of different sources.
  • Providing ongoing training and support to improve user engagement including writing training guides for new database processes.
  • Overseeing regular data audits and performing de-dupe/merging and global updates
  • Reporting relevant technical errors and problems with the database and maintaining internal and external support logs
  • Supporting the Database Manager to test new development and software releases
  • Suggesting and assisting with ad hoc projects in line with database development strategy and business plans, as agreed with the Database Manager

General responsibilities and duties

  • Conducting the duties of the job description in accordance with the operational policies of Stonewall, including but not limited to equal opportunities policy and code of conduct.
  • Maintaining good working relations with Trustees, staff, volunteers and other stakeholders.
  • Contributing to the general administration, well running and development of the organisation.
  • Undertaking any other reasonable duties as may be required.

Data Coordinator Person Specification

  • Advanced and experienced Excel user, including pivot tables, V-lookups and good knowledge of formulas
  • Proven experience of technical database support
  • Good understanding of database architecture and software
  • Basic understanding of data protection regulations
  • Excellent organisational and time-management skills
  • Excellent analytical and problem solving skills
  • Ability to work to high degree of accuracy with outstanding attention to detail
  • Creative and innovative, uses initiative to improve processes
  • Excellent communication skills, with ability to explain technical information and concepts to non-technical staff
  • Commitment to the aims and objectives of Stonewall

Data Coordinator Key Terms and Conditions

Place of Work 13th Floor, Tower Building, York Road, Waterloo, London, SE1 7NX

Working WeekThis is a full-time permanent position, comprising a total working week of 35 hours. Stonewall’s normal office hours are Monday to Friday from 9.30am to 5.30pm, however the demands of this post require a flexible approach to both timing and duration of the working day.

Salary ScaleThe salary will be £22,400, rising to £24,500 after a year, and is paid retrospectively on the 24th day of each month. This is a Stonewall salary band 6 position.

Annual Leave25 days annual leave (rising by 1 additionalday for each year of service completed by 1st October, up to a maximum of 30 days), three additional ‘Stonewall Days’ over Christmas and eight statutory holidays.

PensionStonewall will contribute up to 9% of salary to the Stonewall Friends Life pension scheme.

Other benefitsAfter successful completion of the probationary period you will qualify for: free health insurance, death in service benefit of two times your salary, interest free loan on travelcard, tax-free cycle scheme, childcare vouchers, enhanced family policies and 24 hour employee support line.

Sick PayPrior to completion of the probationary period sick pay is at the Chief Executive’s discretion. Thereafter an employee who is absent from work due to sickness will be paid up to four weeks at full pay and four weeks at half pay in any 12 month period. After two years continuous service an employee absent from work due to sickness will be paid up to 12 weeks full pay and 12 weeks half pay in any 12 month period.

Probation & noticeThe post is subject to a six month probationary period. During this period you will be entitled to receive, and are required to give, at least two weeks’ notice of termination, which must be in writing. After successful completion of your probationary period you are entitled to receive, and are required to give, at least 1 months’ notice of termination, which must be in writing.

Data CoordinatorApplication Guidance Notes

Please contact for any questions or clarification on the information here.

We shortlist applicants for interview by matching the details given on the completed application form against both the role description and the person specification. We’ll be looking for clear evidence to show that your experience, skills and knowledge match those set out in the person specification and role description. We’re interested in all relevant experience, wherever you have gained it, as well as beyond paid employment, that may contribute to your ability to meet the requirements of the job. All parts of the role description and person specification should be addressed, as information not given or not made explicit on the application form cannot be taken into account in the shortlisting process. Please note that CVs are not accepted and any information given on a CV will not be considered.

Due to the high quality and number of applications we receive, we only contact shortlisted candidates. If you would like confirmation that you have not been successful please contact us.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend interview please contact Our offices are accessible.

Please ensure your application reaches us by the closing date stated on our website.