CV-Europass-20161004-Zalupca-EN

Curriculum vitae

PERSONAL INFORMATION / Alicia-Georgiana Zalupca
/ Street Dr. Iacob Felix, no. 95, bl. 17, sc. 1, etj. 7, ap. 28, 011035 Bucharest (Romania)
0040 721 329 223

WORK EXPERIENCE /
07/2015–01/2016 / Service Delivery Team Lead
Accenture, Bucharest (Romania)
04/2015–07/2015 / Inside Sales Executive IBM Services
Tech Data GmbH & Co. oHG, Munich (Germany)
01/2013–03/2015 / Channel Marketing Manager IBM Software Group DACH
IBM Romania, Bucharest (Romania)
04/2008–04/2012 / Collections Analyst for Germany
Oracle Romania, Bucharest (Romania)
09/2005–07/2007 / Sales Assistant
REWE Romania, Stefanestii de Jos (Romania)
EDUCATION AND TRAINING /
10/2014–Present / PhD. in Communication Science
National University of Political Studies and Public Administration - Faculty of Communication and Public Relations, Bucharest (Romania)
Publications:
- „Made in Germany – Volkswagen Dieselgate" in „Governence and Europeanization as a framework for understanding the European Society" (ISBN – 978-606-749-104-3), Coordinators: Ana Maria Costea, Mihai Alexandru Ghigiu, Ioana Roxana Melenciuc, Publisher: Tritonic, Bucharest, Romania, 2015, within the project „Competitivity and excelency in PhD research in Political Science, Administrative Science, Sociology and ComunicationScience" POSDRU /187/1.5/S/155589; Link: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2726645
- „Outsiders in German Society" in Romanian Journal of Social Sciences (ISSN 2457 – 3019), Vol. II, No. 1, May 2016, Publisher: Romanian Association of Young Scholars, Bucharest, Romania, 2016.
- „Societatea germană multiculturală a eșuat" in Romanian Review of Young Researchers (ISSN 2393 – 2775), Vol. II, No. 6, July 2016, Publisher: Romanian Association of Young Scholars, Bucharest, Romania, 2016.
- „The power of mass media in the German civil society” in The Sphere of Politics, journal of political sciences, edited by Faculty of Political Science, NSPAS and Orient Expres Foundation, quarterly edition, VOLUME XXIV, Number 2 (188), Apr.-Jun. 2016, titled „Political reform”, international indexes in Central and Eastern European Online Library (CEEOL), DOAJ - Directory of Open Access Journals and International Political Science Abstract / Association internationale de science politique (IPSA/AISP); Link: http://www.sferapoliticii.ro/sfera/cuprins.php
- „The Rise of a New Political Era in Germany” in ANNALS OF THE „OVIDIUS” UNIVERSITY OF CONSTANTA – POLITICAL SCIENCE SERIES, NO.5 / 2016, OVIDIUS UNIVERSITY PRESS, CONSTANŢA 2016, Political Science Series, Faculty of History and Political Science, ISSN 2286 – 315X ISSN-L 2286 – 315X, international indexes in Central and Eastern European Online Library (CEEOL), Erihplus (European Reference Index for the Humanities and Social Sciences), Index Copernicus - Journals Master List; Link: http://annals-politics.univ-ovidius.ro/political-science-series-2016/
- „How Islamic Is Germany?” in ANNALS OF THE „OVIDIUS” UNIVERSITY OF CONSTANTA – POLITICAL SCIENCE SERIES, NO.5 / 2016, OVIDIUS UNIVERSITY PRESS CONSTANŢA 2016, Political Science Series, Faculty of History and Political Science, ISSN 2286 – 315X ISSN-L 2286 – 315X, international indexes in Central and Eastern European Online Library (CEEOL), Erihplus (European Reference Index for the Humanities and Social Sciences), Index Copernicus - Journals Master List; Link: http://annals-politics.univ-ovidius.ro/political-science-series-2016/
- „Organizational Culture in Romanian Retail” in Review of international comparative management, Vol. 18 No. 1 / 2017, Academy of Economic Studies Bucharest, ISSN 1582-3458, international indexes in RePec (Research Papers in Economics - IDEAS, Econpapers, Socionet), Index Copernicus - Journals Master List, EBSCO, The World Wide Web Virtual Library For European Integration, NewJour Electronic Journals and Newsletters, Ulrich's Periodicals Directory, Cabells Database, Google Scholar, OCLC-WorldCat; Link: http://www.rmci.ase.ro/no18vol1/content-en.html
Conferences:
- 12.12.2015 - Conference of Young Researchers (2015), Romanian Association of Young Scholars (RAYS), Bucharest, Romania.
- 04.12.-05.12.2015 - e-COMMUNICATING OF EUROPE, University of Bucharest, Faculty of Communication and Journalism, CNCS-UEFISCDI, PN-II-RU-TE-2014-4-0599, Bucharest, Romania.
- 23.11.2015 - IS THE EUROPEAN SOCIETY A VULNERABLE ONE? THE CONTEXT OF INTERNATIONAL MIGRATIONS, within the project „Competitivity and excelency in PhD research in Political Science, Administrative Science, Sociology and ComunicationScience" POSDRU /187/1.5/S/155589, National University of Political Studies and Public Administration, Bucharest, Romania.
- 08.11.-18.11.2015 - EUROPEAN INTEGRATION AND EUROPEANIZATION PROCESS, within the project „Competitivity and excelency in PhD research in Political Science, Administrative Science, Sociology and ComunicationScience" POSDRU /187/1.5/S/155589, University of Salamanca, Spain.
PERSONAL SKILLS /
Mother tongue(s) / Romanian
Other language(s) / UNDERSTANDING / SPEAKING / WRITING
Listening / Reading / Spoken interaction / Spoken production
German / C2 / C2 / C2 / C2 / C2
English / C2 / C2 / C2 / C2 / C2
Italian / B2 / B2 / B2 / B2 / B2
Spanish / B2 / B2 / A2 / A2 / A1
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages
Communication skills / - excellent contact with business partners and internal stakeholders
Organisational / managerial skills / - leadership (responsible for a team of 10 people);
- good team-leading skills.
Job-related skills / - time management;
- problem solving;
- adapting to change;
- multicultural environments.
Digital competence / SELF-ASSESSMENT
Information processing / Communication / Content creation / Safety / Problem solving
Proficient user / Proficient user / Proficient user / Proficient user / Proficient user
Digital competences - Self-assessment grid
MS-OFFICE, Oracle Database, Java, SPSS, Emagia, Sorvive, 10.7, GTool, EDI, ARMS, WebGen, AX, MacroMedia Dreamweaver, SUGAR CRM, SAP, WWS, CMC (CoMarketing Center Tool Tool - Pitney Bowes), CRM Siebel, Sales Connect, GPP (Global Partner Portal), EIW (Enterprise Information Warehouse), IBM Cognos TM1, Lotus Notes, SAP.
Driving licence / B
ADDITIONAL INFORMATION /
Certifications / Subject Matter Expert in Channel Marketing and Credit&Collections
Subject Matter Expert in Microsoft Excel
Honours and awards / The Unite to get it done now IBM Award, November 2013
Oracle Credit and Collection Award, 1st Place for Aging Reduction in Q4FY10, 2010
Oracle Credit and Collection Award, 3rd Place for Aging Reduction in Q1FY11, 2011
Oracle Credit and Collection Award, 2nd Place for Aging Reduction in Q3FY09, 2009
Projects / Apprenticeship in Credit&Collections Management