Customer Service (20+)
Proudly sponsored by Pitcher Partners

The Customer Service (20+) award recognises an organisation (employing more than 20 employees) that has employed outstanding practices in customer service to achieve business success.

Entry Details

Business Trading Name
Business Display Name – this is how we will refer to your business name in any marketing or promotions – for example, if you become a finalist it is how we will list your company name on the website, email marketing, finalist certificates and slides on the night etc.
ABN
Date Established
Annual Turnover
Number of full time employees
Entry Contact First Name
Entry Contact Last Name
Entry Contact Phone Number
Entry Contact Email
Entry Contact Job Title
Website
Company Profile – Please provide a 50 word description of your business. This will be used to profile your company in marketing material.

Company Description

Write a short description about your company. Word Count Max 300

This should include additional information about your company you were unable to fit in the brief profile above.

Category Questions

  1. Outline the business and customer service programs/policies that are in place. For example, what makes excellent customer service? Word count: Max 300
  1. Describe how the staff culture was developed and implemented so as to achieve the customer service satisfaction outcomes desired. Word count: Max 300
  1. Outline what, where and how challenges faced in developing these results were overcome. Word count: Max 300
  1. Please demonstrate why your customer service programs have produced outstanding results. How did the products/services meet the needs of the customers? Word count: Max 300
  1. Outline the commercial achievements that were gained by focusing on customer service (eg business growth). Word count: Max 300

Entry Checklist

☐ / Have you read the entry information pack with terms and conditions?
☐ / Have you used the correct category form online to submit your entry?
☐ / Have you answered all questions for the award category you are entering?
☐ / Have you emailed your submission and supporting materials (maximum 5 pages) to ?
☐ / Have you emailed three high res photographs and a high res JPEG version of your company logo to ?

If you have any questions please contact the Hunter Business Chamber on 4969 9600 or

Thank you for taking the time to enter the Hunter Business Awards for 2017.

We wish you the very best of luck.