CSMFO Members,

Thank you for answering my question! I received a number of responses citing CGC 6254.16.Lori Rose was kind enough to provide the actual text. Also, the Federal Trade Comission's Red Flag Rules may also apply. As you know, if you deal with utility customers' personal information, you are required to adopt the red flag rules by May 1st.

Barry Whitley

Finance Director

City of American Canyon

From: Lori Rose [mailto:
Sent: Monday, April 20, 2009 9:05 AM
To: Barry Whitley
Subject: RE: [Members] Query on Any Restrictions to Provide Names/Addresses fromCity Util Billing Database

Govt. Code § 6254.16 (2009)

Nothing in this chapter shall be construed to require the disclosure of the name, credit history, utility usage data, home address, or telephone number of utility customers of local agencies, except that disclosure of name, utility usage data, and the home address of utility customers of local agencies shall be made available upon request as follows:

(a) To an agent or authorized family member of the person to whom the information pertains.

(b) To an officer or employee of another governmental agency when necessary for the performance of its official duties.

(c) Upon court order or the request of a law enforcement agency relative to an ongoing investigation.

(d) Upon determination by the local agency that the utility customer who is the subject of the request has used utility services in a manner inconsistent with applicable local utility usage policies.

(e) Upon determination by the local agency that the utility customer who is the subject of the request is an elected or appointed official with authority to determine the utility usage policies of the local agency, provided that the home address of an appointed official shall not be disclosed without his or her consent.

(f) Upon determination by the local agency that the public interest in disclosure of the information clearly outweighs the public interest in nondisclosure.

Lori Rose| Financial Services Manager / Treasurer|Dublin San Ramon Services District| |fax 925.875.2470 |phone 925.875.2270 |Providing water, recycled water and wastewater services

From: [mailto: On Behalf Of Barry Whitley
Sent: Friday, April 17, 2009 9:00 AM
To:
Cc: Susan Presto
Subject: [Members] Query on Any Restrictions to Provide Names/Addresses fromCity Util Billing Database

Dear CSMFO Members,

The Chamber of Commerce is requesting a list of the City's water customers from our Utility Billing Customer Database. Are you aware of any restrictions on providing customers' names and addresses from this source to outsiders?

Thanks for any information that you can share.

Please respond to Susan Presto:

Barry

Barry Whitley

Finance Director

City of American Canyon

4381 Broadway St., Suite 201

American Canyon, CA 94503

Voice 707.647.4363