Created Date (Position Title)

Diversified Community Services
Job Description
Title: / Administrative Assistant
Job Classification: / Non Exempt
Location: / WesternLearningCenter
Supervisor: / Center Director
Requirements: / Two years experience in performing administrative assistant duties. This person must possess the capabilities to work independently (minimum supervision) in completion of tasks. The person must possess the willingness and experience in collaborating with others to obtain successful outcomes, as well as possess some knowledge of use of computers and software applications.
Education: / Completion of high school or GED with some college credits.
Travel: / Approximately 0% -10%
Position Overview:
The administrative assistant will work in conjunction with other administrative staff in the greeting and directing of visitors, parents, and vendors as they enter our building in a professional manner. The administrative assistant will be responsive to in-coming call/inquiries of callers seeking information regarding our services. The administrative assistant is to be knowledgeable of the services that are provided by our centers and agency. Overall, the administrative assistant will assist the directors as needed with administrative duties.
Key Responsibilities:

Assist the client service worker, family advocate and directors with recruitment and enrollment when requested.

Assist with children files’ maintenance (Childcare Food Forms, Emergency, Medicals, ect.), perform follow-ups if indicated.

Assist with all data entry and monthly attendance of enrolled children.

Inform director when requisition of office supplies is necessary.

Answer the phone in accordance to defined acceptable office practices.

Assist in developing waiting list for enrollment.

Schedule tours of facility for families (confer with client service worker or family advocate).

Maintain a professional rapport with clients and their children.

Compose letters and/or flyers indicative to the needs of program.

Routing of in-coming and out-going mail.

Identified Task to be completed within given time lines.

Knowledge of Case Management responsibilities.

Other duties as assigned.

Other Skills: / Computer Skills: MS Office including WORD, EXEL, PowerPoint.
Other related skills:The ability to communicate with all levels of the organization and with outside vendors and legal counsel is essential. This position also requires a solid, self-directed individual who can excel both independently and as a team player in a fast-paced, entrepreneurial environment. Candidates must be able to complete tasks according to accepted levels of quality. Experience in a growing entrepreneurial company is preferred.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Physical Demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands: While performing the job duties of this job, the employee is occasionally required to walk; sit; use hands to fingers; handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: The noise level in the work environment is usually minimal.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully

• Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.

• Judgment—the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.

• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

Case Management- the individual should have good writing skills and the ability to document case notes.

General sign-off: The employee is expected to adhere to all company policies while employed. I have read and understand this explanation and job description

Employee Name: (Please Print)

______Date: ______

Employee Signature: ______

Manager Name: (Please Print)

______Date: ______

Manager Signature: ______