Craft Safety Ambassadors

·  100% dedicated craft safety personnel- preferably journeyman who can earn the respect of other craft.

·  Goal is to maintain at least 12 Craft Safety Ambassadors for the job

·  Craft Safety Ambassadors will be a representative group from most of the major unions.

·  Main focus is to make safety personal:

o  Talk to the craft about their families and make them realize why they must work safe. They are to sell that nothing we do here is worth getting hurt over.

o  Spread the message of “lowering tolerance for risk”. Share real life experiences.

o  Promote the SAZ Program (behavior observation feedback). 5 to 1 ratio of positive to negative feedback.

o  Help crews with hazard recognition using their experiences. Audit FLHA’s based on that experience.

·  Trial period (2 rotations) to insure the CSA enjoys the position and that we feel they are the correct fit.

·  Craft Safety Ambassadors will have mentoring time in the field with the staff Safety Coordinators to learn their main roles and responsibilities.

·  Craft Safety Ambassadors will receive the following trainings:

o  Review of roles and responsibilities

o  Risk Tolerance

o  Behavior observation and feedback

o  Others as needed

·  Craft Safety Ambassadors will not receive a computer, phone, radio, camera or desk.

·  Craft Safety Ambassadors will observe all trades in their area.

·  95-100% of their time will be spent in the field.

·  CSA’s will participate in new hire orientations.

·  Craft Safety Ambassadors will attend a weekly meeting with Chris Rutkowski or another manager every Wednesday at 7:30 AM to identify challenges and successes.

·  CSA’s will be part of the overall Safety Team although they will be more associated with their fellow craft workers.

Craft Safety Ambassador - Best Practices

·  Be understanding at all times

·  Make safety personal

·  Be open minded to every situation

·  Always praise before a suggestion

o  “Great job with the flagging but can we get some extra tags on that chain.”

·  Keep approaches to others positive. Boost moral through your attitude.

·  Smiles go a long way – have fun with your job, because it is!

·  Get to know everyone as soon as possible

·  Never make a promise you cannot keep

·  If you don’t know, say you don’t know and get back with them

·  Create trust with workers by:

o  Getting answers to questions they have

o  Letting people know we work for them and prove it

o  Following through, do what you say you are going to do

·  Intervene in unsafe acts politely

·  Correct items you can correct when you see them

·  Have respect for management, craft and safety

·  Keep good communication with each of the above

·  Time management – be in the field as much as possible

·  Keep personal diary for reference only not reporting

·  Know when to walk away from a situation

·  Avoid confrontations

·  Try to fix problems on the spot

·  Know the foremen and have your go to guys

·  People respect you when they see their concerns fixed

·  Use your own experiences to help others

·  Let people know your background

·  If you make a mistake own up to it and move on

·  Get as much training as you can

·  Know the FLHA system inside and out

·  Be knowledgeable on many aspects of construction not just your trade

·  Asking a question on how something works is a great way to get to know someone

·  Become familiar with public speaking. Start small and work up.

·  Always emphasize staying safe and not getting hurt

·  Don’t take insults personal

7 November 2013 Kiewit-Kvaerner Contractors, St. John’s, NL Page 1 of 2