Course Learning Outcomes Assessment
BADM 124/Introduction to Lodging Operations
Assessment Questions
Narrative
The BADM 124courselearning outcomes (CLO) specify an action by the student that must be observable, measurable and able to be demonstrated. The CLO information serves to help the Business Department understand how to better facilitate learning and provides a means to measure learning based outcomes beyond course letter grades.
Instructions
Each student will complete the CLOs given below. Each of the listed CLOs is given a learning domain category (LDC). The LDC acts an identifier for the type learning and will be used to assess the CLO. Subsequent to each student completing the CLOs, answers will be validated using the BADM 124Assessment Rubric. Use the Assessment Reporting Form to record the assessment results of your students, and then send it to your Department Chair. Afterwards, the results will be entered using the designated assessment software program.
SLO-1
LDC: Understanding
Short-Answer: Students will describe the key departments of hotel/resort operations.
SLO-2
LDC: Knowledge
Short-Answer: Studentswill state the functions and responsibilities of the food & beverage department.
SLO-3
LDC: Analysis
Short-Answer: Studentswill describe the effects of a global economy on the hotel/ tourism industry.
Assessment Rubric forBADM-124/Introduction to Lodging Operations
This Rubric will be used to assess student learning outcomes based on learning domain categories using varying levels.
Learning Domain Category (LDC) / Student not present (N/A) / Does Not Meet: 0 / Approaches: 1-2 / Meets: 3-4 / Exceeds: 5 / Score:0-5
Knowledge / No evidence for knowledge / Recalls some business content and definitions but not always accurately / Identifies most business definitions, principles, methodologies and theories accurately / Identifies significant business definitions, principles, methodologies and theories accurately
Understand / No evidence for
understanding / Explains/demonstrates business ideas, concepts and principles with limited accuracy and irrelevant examples / Explains/demonstrates business ideas, concepts and principles with some accuracy and relevant
examples / Explains/demonstrates business ideas, concepts and principles accurately and relevant examples
Application / No evidence for application / Applies business knowledge and concepts with little consistency or accuracy / Applies business knowledge and concepts with some degree of consistently and accuracy / Applies business knowledge and reasoning with consistently and accuracy
Analysis / No evidence for analysis / Breaks down theories, strategies, and methods into their elements with difficulty / Breaks down theories,
strategies, and methods into their elements with minimal difficulty / Breaks down theories strategies, and methods into their elements with accuracy
Synthesis / No evidence for synthesis / Integrates relevant knowledge from diverse business perspectives with little depth and breadth / Integrates relevant knowledge from diverse business perspectives with some depth and breadth / Integrates relevant knowledge from diverse business perspectives with depth and breadth
Evaluation / No evidence for evaluation / Determines with a minimal degree of effectiveness
business theories, policies, or choices in problem solving / Determines with some degree of effectiveness business theories, policies, or choices in problem solving / Demonstrates ability to assess the effectiveness of business theories, policies, or choices in problem solving