June 2015
Contact a Family
Job description
Job Title:
/ Head of Parent Carer ParticipationResponsible to: / Director of Development and Engagement
Responsible for: / Parent Carer Participation team and projects (14 staff)
Department and location: / Development and Engagement.
Flexible with travel required (at least 1 day a week in London).
Salary scale: / NJC scale 48 – 53
Job purpose /
- Leadership of the parent carer participation programme, securing appropriate contracts and grants and ensuring they are delivered, with strategic support from the Director of Development and Engagement
- To develop and maintain relationships with key stakeholders and funders, in particularthe Department forEducationand the National Network of Parent Carer Forums (NNPCF)
Main duties /
- Lead, manage and develop the staff team delivering parent carer participation contracts and projects
- Ensure the grants programme to parent carer forums is managed and delivered effectively in line with the agreement and requirements from the Department for Education (DfE)
- Ensure effective controls and reporting mechanisms are in place for the management of budgets and for effective reporting oncontract and grant delivery
- To develop and maintain a positive relationship with government departments, ensuring we deliver good value on the contracts and grants we hold and that we work effectively with other DfE strategic and delivery partners.
- Develop and maintain positive relationships with a wider network of stakeholders, funders and partner organisations to promote the value and ethos of parent carer participation.
- Working with the Director of Development and Engagement to write funding bids and negotiation of contracts for parent carer participation programmes in conjunction with the fundraising team at Contact a Family
- Represent Contact a Family at external events and deliver presentations and workshops when required.
- Promote the ethos of parent carer participation across Contact a Family, and lead cross departmental or cross organisational initiatives where required by the Director of Development and Engagement
- Support the National Network of Parent Carer Forums (NNPCF) to provide an effective voice for parents and carers at a national level assisting them as they require.
- Support managers in the parent carer participation team to resolve any difficult issues or complaints that may arise; and manage any issues which may lead to reputational risk with support from the marketing and communications team at Contact a Family
Person Specification
Job Title: / Head of Parent Carer ParticipationEssential skills, knowledge and experiencerequired / Competencies / Behaviours
- Relationship Building - the ability to develop, maintain and strengthen partnerships with others inside or outside the organization that are of mutual benefit.
- Leadership - the ability to inspire, provide direction and guidance and encourage cooperation in order to achieve a shared goal.
- Communication and Influence - gives and receives information effectively, persuades others and negotiates to achieve the best possible outcomes.
- Delivering Results - The ability to achieve objectives and ensure high quality results.
- Teamwork and Collaboration – The ability to work effectively with others in order to achieve a shared goal
- Experience of leading and developing a staff team.
- Experience of programme management; or of managing projects of a value of £400k plus
- Experience of producing funding proposals or of working on funding applications with support from a fundraising team
- Experience of working at a senior level in a user led environment
- Experience of managing relationships with funders, or of managing relationships with government officials at a national or local level
- Experience of working with volunteers.
- A commitment and understanding of the ethos of participation and co-production
- Financial literacy - ability to use and interpret financial information
- Knowledge of the issues families with disabled children experience
- An understanding of the principles of monitoring and evaluation
Desirable skills, knowledge and experience. /
- Public speaking skills.
- Experience of facilitating and chairing meetings and /or workshops
- Knowledge of the policy or service environment relating to families with disabled children at a national or local level
Disclosure level: / DBS needed