Job Description and Person Specification

ADMINISTRATOR

Responsible to: General Manager

Responsible for: Administration Placements, Customer Relationship Management Software, and The Network of Coney

Coney is looking for an experienced, enthusiastic and highly organised Administrator to thoroughly support the administration of Coney, working as part of a small team across Coney’s core and programme activity.

How to apply

This pack contains the job description and person specification for the position of Administrator at Coney. Please find enclosed:

  1. Company background
  2. Job Description and Person Specification
  3. Application Form
  4. Equal Opportunities Monitoring Form

To apply for the post please provide a completed application form. Email your application form and a completed equal opportunities form to: Natalie Adams, with the subject line Administrator Application

Alternatively you may post your application to:

Natalie Adams

Coney

Unit 15, Toynbee Studios

28 Commercial Street

London

E1 6AB

Deadline for applications is 10am on Wednesday 18th October 2017.

Interviews will take place on Friday 20th October 2017, with second interviews on Tuesday 24th October 2017.

COMPANY & CONTEXT

About Coney

‘If you want to see the future of British theatre now, then Coney is one of the companies to watch…’
Lyn Gardner, The Guardian

Coney are BAFTA award-winning interactive theatre-makers. We create games, adventures and play where people can choose to take a meaningful part. Our work takes place anywhere that people gather: in schools, libraries, museums, social housing, the streets and online, with impact devised for contexts from education to criminal justice, and always follows the principles of adventure, curiosity and loveliness. Our work often uses pervasive digital technologies already at peoples fingertips – in order to reach them wherever they happen to be.

Since the beginning Coney’s work has been informed by playfulness and participation, with an ethos embodied by the ever-present if mysterious Rabbit.

“Coney are very clever, very creative, very in tune with the fundamentals of the human need.’

Emma Rice

Coney is an Arts Council National Portfolio Organisation and a registered charity led by JCEOs Becki Haines & Tassos Stevens. We became a National Portfolio Organisation of Arts Council England in 2012, and continue as an NPO through 2015-2018 & 2018-22. We became a registered charity in 2014 with 8 Trustees and chaired by Benjamin Yeoh.

Coney HQ is the engine that delivers the Coney programme. HQ is run by Natalie Adams General Manager, Becki Haines Executive Producer | Joint Chief Executive and Tassos Stevens Director | Joint Chief Executive, with David Finnigan currently as Associate-in-Residence and Toby Peach as Playful Accomplice. All of our roles in Coney HQ are distinct from roles any of us may take in the making of projects. There may be opportunities to develop skills and interests around particular lines of practice and take roles on projects.

The people making projects in the Coney programme are drawn from a pool of makers, recruited from the wider network, and especially our associates, who can also represent Coney in between projects. There are currently 15 associates: Afreena Islam, Astrid Breel, Ben Pacey, David Finnigan, Dominic Garfield, Emma Frankland, Fran Moulds, Georgina Bednar, Kieran Lucas, Michelle McMahon, Morag Iles, Rhiannon Armstrong, Toby Peach, Tom Bowtell, and William Drew.

The wider Network of Coney is open to anyone interested to join, and we host open events for people to connect, play, and exchange. There are members of this network all over the world. In this way, we support emerging and established artists from all disciplines, and creative ideas at a vital point in their development.

Work & profile

Coney is at the forefront of contemporary theatre, with a thriving expertise in interaction design, digital cleverness and public engagement.

We make play with people at the heart of it all, following the three key principles of adventure, curiosity and loveliness, as if it might change the world a little for the better. Sometimes this play looks like interactive or immersive theatre. Sometimes it might feel like an adventure, a good conversation, or an exchange of gifts between strangers. Coney uses common digital technology cleverly to play with audiences wherever they are in an experience. We create dynamic events that take place anywhere people gather: in theatres, schools, museums, on the streets and online. A Coney experience starts when you first hear about it and only ends when you stop thinking about it.

Coney’s work includes Rabbit: NTT (National Theatre 2006), The Goldbug (with Punchdrunk and BAC 2008), A Small Town Anywhere (BAC 2009 & 2012), Adventure in Learning A Cat Escapes (2010 onwards), National Charity Award-winning The Astronautical Challenge (2011, with Unlimited Theatre), BAFTA award-winning Nightmare High (Channel 4 Education, 2011), REMOTE (Camden People’s Theatre 2016 & national tour 2017), Adventure 1 (City of London, 2015), The Green Gold Conspiracy (for Chester Zoo, 2015-16), What’s She Like (for Headlong’s People Places and Things by Duncan Macmillan, 2016), Your Connection Is Not Private (Free Word and Camden People’s Theatre, 2017).

The Role

The Administrator is an integral part of a small team at Coney HQ, and will work closely with the General Manager, to support the day-to-day administration of the company. The Administrator will be an enthusiastic member of our dedicated team working across all company activities from statutory to playful, providing vital support to ensure the effective and efficient running of Coney. Responsible for Coney’s Customer Relationship Management System and The Network of Coney, the Administrator is an integral part of sustaining relationships from stakeholders for fundraising to artists for projects.

This is a wonderful opportunity for someone who has experience within and a passion for the arts and wants to work as part of our small team into the future. The successful candidate will join Coney HQ based at Toynbee Studios, East London. They will have an enthusiasm for theatre and live performance, and real passion for supporting and developing artists.

Post title: Administrator

Responsible to: General Manager

Responsible for: Administration Placements, Customer Relationship Management Software and The Network of Coney

The Administrator will work at the heart of a small team, as a core role within Coney HQ. Duties include but are not limited to:

ADMINISTRATION

  • To maintain excellent communication across the organisation.
  • To ensure efficient general office management including responding to general enquiries via phone, e-mail and post, distributing post, general housekeeping monitoring, inventory checks and clearance of the prop cupboard, and ordering stationery supplies and consumables when running low.
  • To act as a welcoming and helpful first point of contact for all enquiries and visitors, either in person, by telephone or by email, liaise with suppliers and visitors as required, arrange couriers and other deliveries.
  • To support the General Manager with the company’s IT structures and resources, including day to day maintenance and development of in-house systems with support from the external maintenance providers.
  • To ensure that day-to-day administrative systems and databases (Civi CRM, Amazon Web Services, Twillio) are maintained to a high standard for development, making and delivery of projects.
  • To be responsible for minuting weekly HQ meetings, ensuring decisions and actions are recorded and shared in good time. To assist the Executive Producer with preparing board papers, minuting board meetings.
  • To be responsible for updating and maintaining the company’s annual programme schedule, keeping a central record of projects, commissions, associates, meetings, appointments and office desk use.
  • To administer outgoing contracts for all permanent, freelance and temporary staff, to be signed off by the General Manager.
  • To schedule and prepare HQ staff appraisals and the company Away Day. Manage annual leave, agreed absence and TOIL requests.
  • To be the lead contact on, and manage the Network of Coney including events and opportunities associated with The Network.
  • To liaise with the company’s building manager at Artsadmin with regards to health and safety, fire, access and maintenance issues as required.
  • To ensure that all policies and risk management process are appropriately up to date and complied with, including but not limited to: risk assessments and policies relating to Finance, Employment, Children and Vulnerable Adults, Diversity, Equal Opportunities and Health and Safety.
  • To be responsible for the administration, preparation and collation for DBS checks, visas and work permits as required.
  • To support the General Manager and Executive Producer in preparation of reports to Arts Council England, other funders, Companies House and the Charity Commission.
  • To arrange and book meeting rooms and organise refreshments as required. To book rehearsal space, accommodation and travel for artistic teams within allocated budgets, as required.
  • To collate and manage communication with makers and artists’ details for the company’s small-scale events including Scratch, Playdays, Salons, events for the Associates and the Network, and other projects as required.
  • To proofread and research as required.
  • To act as one of the company’s designated first aiders.

MARKETING AND ONLINE

  • To be responsible for the company’s output online including: copy and content creation for the company’s blog and social media platforms. Manage Twitter, Facebook, Instagram and YouTube.
  • To be responsible for the company’s website and online platforms as required, liaising with the website developers where necessary, ensuring these are kept up to date.
  • To compile and send bi-monthly newsletters.
  • To assist with the delivery of production marketing collateral including but not limited to posters, flyers, brochures, evaluation and feedback forms.
  • To collate and manage audience data and audience feedback into Coney’s databases, and report on trends as required. Establish and maintain reciprocal marketing agreements with other organisations.
  • To assist the General Manager and Project Producers with the delivery of small-scale marketing campaigns, including writing and proofing copy for projects as required.

FINANCIAL

  • To maintain accurate and timely records for the company’s internal finance systems, including logging payments and invoices received, remittances, settlements, banking cheques and cash, and raising invoices.
  • To manage and process all core and freelance staff expenses as required, ensuring they are prepared accurately and in good time.
  • To manage, prepare and reconcile monthly credit card statements, ensuring they are prepared accurately and in good time, overseen by the General Manager.
  • To manage, prepare and reconcile petty cash on a day to day basis, overseen by the General Manager.
  • To generate financial reports for the General Manager when necessary, using the company’s internal systems and accounting software.
  • To support the General Manager in the administration of statutory financial and Board reporting as required.

DATA MANAGEMENT

  • To implement and oversee a robust data management system for Coney’s relationships; audiences, stakeholders, friends, network and associates.
  • To provide accurate, up to date data in support of fundraising.
  • To ensure evaluation is implemented across the company’s projects, supporting teams to ensure all data and feedback is collated and accessibly filed
  • To ensure data collection adheres to and supports Arts Council England funding requirements
  • Assist the Executive Producer in compiling the Arts Council England annual report.

FUNDRAISING

  • To ensure the company’s CRM system, CiviCRM, is maintained and updated to a high standard, including database development with the CRM developers, cleaning and uploading data from current and potential prospects, collating data from staff and Associates, profiling and wealth screening data, and regularly updating data for individuals.
  • To assist the General Manager with the company’s fundraising events including, set-up and maintenance of event guest lists, sending invitations and ensuring accuracy of event information for mailings to stakeholders, supporters and individuals.
  • To attend the company’s fundraising events acting as an ambassador for Coney at these events.

GENERAL

  • Attend Coney company meetings and creative sharings. Attendance at Coney projects, shows and events – occasionally overnight stays required.
  • Represent Coney at conferences, formal and informal meetings and other events as required.
  • Commit to the principles of Coney and champion our work.
  • To provide general assistance to all staff as necessary without neglecting core duties.

Person Specification

Essential

  • An enthusiasm for theatre and live performance
  • An up to date knowledge of the theatre sector
  • A friendly and welcoming attitude
  • Diligence, excellent organisational skills and attention to detail
  • Strong communication and interpersonal skills
  • Good time management and ability to prioritise
  • Commitment to both the role and being part of a team
  • Ability to multitask and remain calm under pressure
  • Competent in standard office software (Microsoft Word, Excel)
  • A minimum of 1 year applying these skills in arts administration

Desirable

  • Experience of artistic processes and developing new work
  • Experience working in a small team (less than 5)
  • Knowledge of at least 1 of: online platforms and digital technologies, interactive work, national and international arts festivals, arts-based education
  • Previous experience of Quickbooks and/or CiviCRM
  • First-hand knowledge of Coney’s work

Terms and Conditions

Salary:£19,000-£22,000 dependent on experience

Terms:Full-time

Holiday:28 days per annum, excluding bank holidays

Pension: You will be auto-enrolled to Coney’s pension scheme provider with statutory contribution rates.

Agreed Absence:An agreed absence entitlement is available for up to 5 working days per year. This is a reciprocal relationship allowing the Administrator to fulfil other opportunities for professional development, to then be shared with Coney on return to work.

Hours: Based on a normal working week of 35 hours. Coney’s office hours are 10am-6pm, Monday to Friday, with occasional work at evenings and weekends as required. Coney operates a TOIL system.

Notice period:1 month probationary period, 2 months’ notice on either side is required thereafter.

Coney strives to be an Equal Opportunities employer.

Coney is an Arts Council England National Portfolio Organisation and is a registered charity.

APPLICATION FOR EMPLOYMENT

Please complete all sections of this application, including the Equal Opportunities Monitoring form, and return either via email to or by post to:

Coney, Unit 15, Toynbee Studios, 28 Commercial Street, London E1 6AB

Post applied for: Administrator

PERSONAL DETAILS

Title:
Surname: / Other names:
Address:
Postcode:
Home telephone number: / Work telephone number:
Mobile telephone number: / E-mail address:

CURRENT OR MOST RECENT EMPLOYMENT (PAID OR UNPAID)

Name and address of employer:
Job title: / Date of appointment:
Period of notice required / Leaving date if not now working:
Reason for leaving:
Please provide a brief outline of your main responsibilities:

PREVIOUS EMPLOYMENT (PAID AND/OR UNPAID)

Please start with your most recent position. Continue on one separate sheet of A4 if necessary.

Date of employment
From: To: / Name and address of employer: / Job title and brief details of main responsibilities: / Reason for leaving:

EDUCATION, TRAINING AND PROFESSIONAL QUALIFICATIONS

Please start with the most recent qualification and include any currently being pursued.

Dates: / School, university, college: / Qualifications obtained:

SUPPORTING STATEMENT

Please write a statement explaining:

  • why are you applying for this position;
  • drawing on your personal and work experience, education and training, how you meet the requirements set out in the person specification and job description.

Please continue on one separate sheet of A4 if necessary.

REFEREES

Please provide details of two people, not related to you, who will provide an employment reference for you. One of these must be your current or most recent employer if you are not currently employed. The other should be a referee who can express a professional opinion on your work and your ability to perform the job for which you are applying.

Name of referee: / Name of referee:
Name of organisation: / Name of organisation:
Occupation: / Occupation:
Address: / Address:
Email: / Email:
Contact number: / Contact number:
Relationship to you: / Relationship to you:

May we request a reference:

at any time / at any time
only after an offer of employment / only after an offer of employment

Please provide details of any special arrangements or adjustments you would require to enable you to participate in our selection process effectively:

In order to comply with the Immigration Act 1996 we are required to see proof of your right to work in the UK. This will be requested once an offer of employment has been made. However, if you require a work permit in order to work in the UK please indicate by ticking this box:

Please provide details of any unspent convictions or cautions you have under the terms of the Rehabilitation of Offender Act, 1974. Offences resulting in licence endorsements should be disregarded. Failure to disclose such information may result in dismissal or disciplinary action by Coney. This information will be treated as confidential and will not necessarily preclude you from employment.

DECLARATION

To the best of my knowledge the information on the application form and equal opportunities monitoring form is correct.

Signed: Date:

EQUAL OPPORTUNITIES MONITORING

Coney is committed to providing equality of opportunity, irrespective of race, colour, ethnic or national origins, gender, marital status, sexual orientation, age disability, religious beliefs, political beliefs, economic status or class.