Complete Your Social Café Profile

IAM Mentor Match provides an opportunity for moving, relocation, forwarding and logistics industry professionals around the world to connect and gain experience through relationships to help achieve their professional development goals.

Once you have enrolled as a mentor, a protégé, or both you can search the member database to find mentors and/or protégés with whom you can connect online, by phone or in-person.

Quick Steps:

• Complete your Social Café profile.

• Enroll as a Protégé.

• Find a Mentor.

• Send a Mentoring Relationship Request to a mentor who fits your needs.

• Receive a message indicating that the mentor has confirmed your request.

• Message the mentor to begin the mentorship!

Enroll as a Protégé – Detailed Instructions:

1. Log in to the Social Café (

2. Please complete your member profile (which is populated with some of your membership information) so that potential Protégés can learn more about you. Be sure to add a photo, include information in your bio and details of your job history.

3. Go to the Mentoring tab in the top navigation bar and select Enroll as a Protégé:

4. This will take you to an enrollment page, where you will fill out information to help prospective mentors find and learn a little bit about you.

5. Select your Protégé Status: The Start date indicates when your profile will be active and you will be ready to participate in the program. The End Date specifies when you would like to end your participation in the program. If you do not want to end your participation at a specific time, leave the end date field blank.

6. Select the Mentoring Venues that you would like to use to communicate with your Mentor.

Select as many as you like:

7. Select the Topics You Wish to be Mentored On. Select as many options as you like:

8. Indicate your Age:

9. Indicate your Gender:

10. Indicate the Language(s) you speak:

11. Indicate your Region(s):

12. Hit the Save button to save your information and enroll in the IAM Protégé Match Program. You now have a Protégé Profile which displays all of the information that you just completed as well as a Protégé Badge which prospective Mentors can click on to send you a Mentoring request:

Next Steps:

• Find a Mentor.

• Send a Mentoring Relationship Request to a mentor who fits your needs.

• Receive a message indicating that the mentor has confirmed your request.

• Message the mentor to begin the mentorship!

Find a Mentor – Detailed Instructions:

1. Go to the Mentoring tab in the top navigation bar and select Find a Mentor:

2. On the Find a Mentor page, you have the option to search for a Mentor by their name, location or company location.

3. Select the Mentor Venue and Mentor Topics. You MUST fill in these two fields. (Note that the search will return results that contain any of the values you select for each field.) The Mentor Topics are the topics that you wish to be mentored on. Select as many as you like:

4. Select an Age preference for your Mentor. If you do not have a preference, leave the fields blank. Select as many as you like:

5. Select a Gender preference for your Mentor. If you do not have a preference, leave the fields blank.

6. Select the Language(s) that you would like for your Mentor to speak. Select as many as you like:

7. Select the Region(s) preference for your Mentor. Select as many as you like:

8. Hit the “Find Mentors” button and a listing of all the mentors whose profiles match your criteria will be returned.

9. Click on each mentor’s name to view their profile. Go to the Mentor Profile tab and click on the Mentor Badge to send them a message.

10. A message template will appear. You can input your own personal message if you wish, but do NOT edit the pre-populated links in the message. Hit the gray Send button.

Sample (optional) Personalized Mentor Email Invitation Template:

Hi (NAME),

My name is (NAME) and I am from (LOCATION). I am enrolled in the IAM Mentor Match program as a protégé. I was impressed by your profile and would love to have you as a mentor. (GIVE MORE FEEDBACK WHY)

I am looking for a mentor willing to work with me (on MENTOR TOPIC) for (LENGTH OF TIME). I’d prefer to communicate via (MENTORING VENUE).

To learn a little bit more about me and what I’m looking for, you can view my profile here: (LINK TO YOUR PROFILE IS AUTOMATICALLY POPULATED. DO NOT EDIT.)

Thanks and I will look forward to hearing from you, (NAME)

Visit to accept or decline this request.

11. The Mentor will receive your message in their Social Café inbox and via email.

12. When they accept your request, you will receive a notification email. Follow the directions in the email to verify the mentorship and send your new mentor a message:

a. If you don’t hear from the mentor within one or two weeks, feel free to contact them using the contact information found on their profile page.

b. If the mentor is unable to accept your request, you will also receive an email notification. If that happens, go back to the Find a Mentor page and try again or email for help.

Get Started!

1. Please visit the Mentor Match Resources page to locate and sign the Terms and Conditions of Participation and Protégé Confidentiality Agreement forms and email them to Ayana Singhateh at .
2. Send your mentor a message via the My Mentoring Relationships page along with your completed Professional Goals Worksheet to set up a plan for working together.
3. Use the My Mentoring Relationships page to view any current mentoring relationships you have. They will show up in the Active section.
4. Those that have been completed will be listed in the Completed section and those that have been declined, in the Declined section.
5. Note: Do not click on the complete link until your mentoring relationship is finished – doing so will end the relationship.

5. To view all of the messages you have exchanged with your protégé, go to My Mentoring Relationships and click on the “View” link in the Inbox column.