CNA School of Longview/Health Education Center

Certified Nursing Assistant Training Program

This school is licensed under Chapter 28C, 10 RCW. Inquiries or complaints regarding this private vocational school may be made to the:

Workforce Board, 128 10th Ave. SW, Box 43105, Olympia, WA 98504

Web: wtb.wa.gov, Ph: 360-753-5662, Email address:

Program Outline

  1. Understanding Health Care Systems
  2. The Health Care Team
  3. Legal and Ethical Issues
  4. Communication/Cultural Diversity
  5. Infection control
  6. Safety and Body Mechanics
  7. Emergency Care/Disaster Response
  8. Human Needs and Development
  9. Body Systems
  10. Positioning and Moving
  11. Admits/Discharges
  12. The resident’s unit
  13. Personal Care Skills
  14. Basic Nursing Skills
  15. Nutrition/Hydration
  16. Bladder and Bowel Elimination
  17. Acute and Chronic Conditions
  18. Behavioral Care – Dementia, Confusion, Alzheimers
  19. Mental Health and Illness
  20. Death and Dying
  21. Restorative Care
  22. Self-Care

Program Description and Required Hours

This program requires a total of approximately 110 hours of instruction. 60 hours are spent in the classroom, learning nursing assistant theory from lecture, videos, possible special guest speaker, and skills practice.

The remaining 50 hours are spent in the clinical setting including time at a local long-term care center.

Scheduled days will be determined for each class.

You must pass both parts of the instruction, both classroom and clinical, to complete the program.

Homework is required. You can expect to spend time at home reading the textbook chapters that are assigned and completing the accompanying workbook chapters. This is an intensive 4 week theory/C N A skills class, so please understand that effort will be required to learn the material.

You must have Computer/Internet/Printer capability. You will be given a user name and password in order to log onto the school’s online resources. There are documents that you will need to print out for different days of the class. Your instructor will let you know when something will be required to print off and bring to class.

After completion of the program, you will receive a Certificate of Completion. You will then be able to schedule and take the State exam. Since our school is an in-facility test site, only available for our students, you can test here if you wish. There will be 2 parts to the state test. One is a written test. The other will be based on skills demonstration. Details regarding these exams will be given in class.

We will do all we can to help you pass the first time. Upon receiving your nursing assistant certification, you will be eligible to work in long-term care, hospitals, clinics, and a variety of other healthcare settings.

Program Facilities

The classroom is located at 5612 Ocean Beach Hwy, Suite 112 , Longview, WA, 98632.

Equipment used for training includeslife-size mannequins, hospital beds, vital sign tools such as stethoscope and blood pressure cuffs, linen, wash basins, transfer belts, wheelchair, walker, and other items you will encounter as a CNA.

Presently, the maximum number of students in the classroom can be up to 20.

There will be a 10 student to 1 instructor ratio, maximum, in the clinical setting.

Admission Requirements

All students will be required to take an “Admissions Test”. You must be able to read, write, and speak/understand English in order to enroll, and perform simple math calculations.

You must also be able to pass a Washington State Patrol criminal background check.

Program Costs

Tuition: $775, payable at time of enrollment, or payment plan (see website)

(Price includes hand sanitizer, pen & small notebook, class and clinical instruction, access to online resources, the opportunity to test at the school your first time, and after-program practice times and support).

Scrubs: Black or brown scrubs (available at Walmart, Uniform Express, other store, or online)

Registration fee: $85

Blood pressure cuff and stethoscope (if needed): $25 + tax

Textbook & Workbook: $60.00 + tax ($64.80)

Comfortable, clean tennis shoes, clogs, or other. No open-toed shoes or sandals for clinical. Check with instructor before purchase.

Other costs: CPR – can get at Workplace wellness or other. Must have a hands-on component.

TB test- Through your MD, also available through the school, if needed: $25.00

State exam fee - $110

Certification fee - $48

Fingerprinting and another background check may be required by the state, after you take your test and send in your application for certification. The state will let you know if they require this of you. The cost is approx. $35.

Grading

Description of evaluation methods and program requirements for passing:

Theory:

Methods of grading will include Infection control test, midterm, final examination, completion of workbook pages & completion of 7 hours HIV training w/ test. The student must achieve 75% or better in order to pass the course. Each evaluation piece is worth a certain number of points. They are compiled and divided at the end of the theory portion to achieve a grade status. You must pass the HIV test in order to successfully complete the class.

A 94-100% A-91-93%

B+88-90%B85-87%

B-82-84%

C+79-81%C75-78

Below C is not passing.

You must attend all classes. A conference with the instructor will be required if this is not possible and may result in non-completion of the class.

Clinical:

Satisfactory rating in all areas of clinical competencies is required. An unsatisfactory rating in clinical will result in an incomplete or failing grade for the course.

A student who does not pass the clinical portion may be given the opportunity to attend the next clinical class in order to achieve completion of the program. Each case will be looked at individually.

For those students who are not passing the theory portion…we will work with you soon enough to help you succeed. The ability to communicate is vitally important to this profession. If you are having trouble, let us know right away.

Withdrawal/Terminationand Refund Policy

The last day to withdraw, with a full refund, is the end of the second day after the class starts. If withdrawal/terminationoccurs after the second day, refunds will be calculated according to the following schedule:

If the student completes this amount of training: / The school may keep this percentage of the tuition cost:
One week or up to 10%, whichever is less / 10%
More than one week or 10% whichever is less but less than 25% / 25%
25% through 50% / 50%
More than 50% / 100%

lf withdrawal/termination occurs due to illness/family emergency during the clinical portion, the students will be given the opportunity to complete the program during a later clinical class (within 3 months) at no additional cost. A doctor’s verification will be required if due to illness. Each case will be looked at individually. If withdrawal/termination occurs due to absences related to waking up late, lack of childcare, car trouble, etc, there will be a charge of $387.50 in order to participate in a future clinical (the decision rests with the clinical instructor and program director). No refunds can be issued at this time.

This will only be offered one time within 3 months from date of withdrawal/termination. For periods of absence greater than 3 months, the class may have to be repeated with a full tuition cost.

If refund is due, it will be disbursed within 30 days from date of withdrawal/termination.

Complaint/ Appeal Process

Students who have a complaint or who would like to appeal a termination decision must

request, inwriting, an appointment for an interview with the school director. The written

requestshould include the following:

  • Student’s full name and current address
  • A statement of the concern including dates, times, instructors, and if applicable, other students involved
  • Date of complaint letter and signature of student
  • Three dates in which the student would be available for a meeting with the school director. These dates should be within 10 business days of the complaint.

The school director will notify the student, in writing, of the appointment date in which the concerns or appeal will be addressed. Every effort will be made to bring an amicable closure to the concern. Should it be necessary, a panel of instructors will hear the concerns and will be asked to assist in bringing a resolution to concerns and/or appeals. The student will be notified in writing, within five business days, of the outcome of the meetings. Should the contract be canceled by either the student or the school, the last date of attendance will be used as the date to calculate any refund in accordance with the school’s refund policy. Nothing in this policy prevents the student from contacting the Workforce Board (the state licensing agency) at 360.753.5673 at any time with the concern or a complaint.

School Calendar and Class Schedules

The following holidays will be observed and classes will not be held:

New Years Day

Memorial Day

Independence Day

Labor Day

Thanksgiving

Christmas

Hours of operation for Administrative office are 9:00 a.m. to 3:00 pm ( by phone). For class times, see website ( or call 360-747-7716. New classes will be scheduled approximately every 6 weeks. Enrollment will be on a first-come, first-serve basis. If class maximum is reached, then students will be encouraged to enroll in the following class session.

Attendance Policy

Attendance is required for all classes. If illness or an emergency occurs, please call the instructor and let that person know. If you must miss class, you will have to keep up with the required reading and workbook pages. This will be crucial to your goal of passing the state exam. Everyone is expected to attend all clinical days. If an emergency occurs or illness, again, please call your instructor immediately and let that person know that you will not be coming to clinical. An alternate day may be arranged, but not guaranteed, depending on class schedules.

If 2 clinical days are missed, it will be necessary to withdraw from the scheduled class, unless other arrangements for completion are available. There are no guarantees of this. There will be no refunds at this point.

Code of Conduct and Dress

  1. Bring books to every class, including thegreen skills book.
  2. Please arrive on time.
  3. Breaks are scheduled per instructor decision.
  4. Bring food and drinks so that class can continue, as scheduled.
  5. Cell phones must be off and put away during class time. No texting allowed during class times. You may use your cell phone during breaks.
  6. Smoking allowed in designated areas only.
  7. Mature behavior is expected of all students. The content of this class will cover personal care and may be embarrassing for some. Your attitude must remain professional throughout the time you are enrolled and attending this program.

Do not use foul language in this class.

If you think you may have a problem with any of this, please discuss with the program director prior to starting this class.

  1. Disruptive behavior will not be tolerated. Please limit your conversations to what you are learning in class. Personal conversations take up the valuable class time that is available now, for you to learn what you need to for your state test. Questions are always welcome. Please understand that this is a serious class and you are being trained to care for others who are ill and/or disabled. This is a very important responsibility. Your behavior in class will be reflective of your performance on the job. Do not enroll in this program if you cannot meet this requirement.
  2. Any student with a medical issue, such as pregnancy or back problems, will need to furnish the school with a doctor’s note that states your physical limitations.
  3. Scrubs are to be worn to class. Clothing must not be low-cut or tight. Scrubs need to cover all cleavage, both front and back. If you need to wear an undergarment or T-shirt to cover up, please do so. When we begin learning vital signs, everyone will be asked to wear a tee-shirt to class, under the scrubs, for ease of placing a blood pressure cuff.
  4. When attending clinical, any piercings, other than small, post-sized earrings, will have to be removed. Make-up can be applied lightly. Rings are limited to 1 and the stone (s) must be small enough as to not interfere with donning gloves. The school or clinical facility will not be responsible for lost jewelry due to the use of gloves or any other reason. Necklaces are to be removed for the clinical portion of our training for safety reasons. If you have issues with this, speak with the instructor prior to the start of clinical.
  1. Tatoos on arms should be covered during the clinical time while we are in the facility. Fingernails will have to be short. They harbor harmful bacteria.
  1. Professional behavior in the clinical setting will be expected and required at all times. Any unsafe or inappropriate behavior or actions may be grounds for immediate dismissal and possible failure of the class. The clinical instructor and the program director will make this decision.

Conditions for Termination from Program

Students may be terminated from the program for the following reasons:

  1. Poor attendance without prior authorization or failing to inform instructor of absence.
  2. Continued poor academic and skill performance in class, after repeated discussion and assistance from instructional personnel (greater than 2 times).
  3. Continued disruptive behavior, to be determined by instructor, after repeated discussions with instructional personnel.
  4. Failure to accept and implement direction as given by clinical instructor.
  5. Failure to pay tuition and/or obtain required items for instruction.
  6. Failure to observe and abide by policy directives, after being spoken to by instructor, either during class or clinical.
  7. Any behavior that is considered unsafe or inappropriate related to direct patient care. If this behavior is observed and deemed unsafe or inappropriate, the student will be removed from the clinical setting immediately. A decision to issue a failing status will be made by the clinical instructor and the program director.
  8. Any activity that is considered "cheating", either during classroom test-taking or during clinical skills sign-offs.
  9. Under NO circumstances will any photos be taken with camara from phone or other device while the student is participating in the classroom portion, without instructor approval.
  10. Under NO circumstances will any photos be taken while in the clinical setting. THIS IS A VIOLATION OF HIPPA and is against school and facility policy.

The program director will notify the student in writing. Email will be included in the definition of notification in writing. The termination letter will contain the date and the reason for termination from the program. It is the responsibility of the student to inform appropriate lending parties, if applicable. Refunds will be disbursed according to the refund schedule.

After Completion Practice Time

After you complete the program and before your state test, you may come in to the school and practice your skills anytime between 4 and 6 pm, while class is in session. If there is a day class, you may come in from 9 – 11 am. This is encouraged and available for you. It is in your best interest to take advantage of these times to reinforce the skills that you have learned, in preparation for taking your state test. Bring a partner with you. Your book, workbook pages, and handouts (available online) will help you study for the written portion of the exam. Questions about these practice dates and times are encouraged. Contact your instructor either by email or phone, if you have any.

During these open class times, you will need to focus on the skills practice. While interaction with your partner is encouraged, this will not be a social time. We are keeping the classroom open to give you the opportunity to reinforce what you learned so you can pass your state test. Please treat this as a serious endeavor. Again, if you have any questions regarding this time, contact the instructor. If you are not able to comply with these statements of conduct, you may be asked to leave and come back when you can.

Names and Credentials of Instructional Personnel

Marlene D Jones RN, MSN - Owner/Program Director/Classroom & Clinical Instructor

Tommy L Jones RN, BSN - Classroom & clinical Instructor

Julie Miralles RN – Classroom & Clinical Instructor

KrystleSpurling LPN – Classroom & Clinical Instructor

Terra Worel, CNA - Instructional Assistant

Student Records

Student records will be kept by the school for 50 years. Should the school close for any reason, student records will be forwarded to the Workforce Training and Education Coordinating Board. A copy of a student’s transcript is available at any time to the requesting student free of charge. This request must be in writing. A request form will be available on the school’s website.