PAY GRADE: 019
CLASS TITLE:UNEMPLOYMENT COMPENSATION PROGRAM SPECIALIST
ALLOCATION FACTOR(S)
This is professional work coordinating all phases of a statewide unemployment compensation program.
EXAMPLES OF WORK PERFORMED:
(Note: The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. Examples of work performed are not to be used for allocation purposes.)
- Plans and directs a statewide program relating to interstate claimstaking by a local office.
- Plans and directs a statewide program of special claim functions as required by state and federal law or regulations.
- Prepares and distributes procedural information on selected technical matters to local offices.
- Trains technical personnel engaged in specialized work and evaluates their work performance through reports and conferences.
- Continuously reviews selected unemployment compensation functions to measure effectiveness; develops a system for team and self evaluation.
- Cooperates with other state level staff members in activities involving selected claimstaking activities.
- Develops training materials and provides training in specialized areas of local office operation.
- Participates in validation studies to ensure that selected claims activities are accurately reported and that they meet state and federal standards.
- Performs related work as required.
KNOWLEDGE, SKILLS AND ABILITIES:
(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions in the employing agency.)
- Knowledge of unemployment compensation law, regulations, policies and procedures.
- Knowledge of unemployment compensation claimstaking functions.
- Knowledge of the principles and techniques of effective communication.
- Ability to collect, evaluate and analyze data relating to unemployment compensation programs.
- Ability to review unemployment compensation functions to measure effectiveness.
- Ability to develop training materials and train others.
- Ability to work independently.
- Ability to utilize problem-solving techniques.
- Ability to plan, organize and coordinate work assignments.
- Ability to communicate effectively.
- Ability to establish and maintain effective working relationships with others.
MINIMUM QUALIFICATIONS
- A bachelor's degree from an accredited college or university and three years of professional experience in an unemployment security program.
- Professional or nonprofessional experience in an employment security program can substitute on a year-for-year basis for the required college education.
EFFECTIVE:
1/1/1984
HISTORY: