Class Title: Support Services Administrator - Ses

Class Title: Support Services Administrator - Ses

CLASS CODE: 0765
PAY GRADE: 423

CLASS TITLE: SUPPORT SERVICES ADMINISTRATOR - SES

ALLOCATION FACTOR(S)

This is work assisting in the management of statewide or central office support services for an agency by managing and directing the reprographics, real property lease management, building maintenance, and custodial functions; or managing and directing the space allocation management, cafeteria and vending contract management, computer applications programming for the support services office, security, document control/records management, map and publication sales, mail room, and motor pool functions; or managing and directing the copy center/print shop and central supply functions. The employee(s) in the position(s) allocated to this class exercise(s) independent judgment in formulating or assisting in the formulation of policies and procedures which have significant impact in personnel administration and/or preparation and administration of budgets.

EXAMPLES OF WORK PERFORMED:

(Note: The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. Examples of work performed are not to be used for allocation purposes.)

  • Assists in the planning, organizing, supervision, and coordination of all aspects of the support services office.
  • Assists in planning and implementing the office's operating budget.
  • Develops and implements office procedures.
  • Reviews support services to ensure that activities conform with existing statutes and policies.
  • Plans for future needs or changes and implements changes as necessary.
  • Performs special assignments for the manager of the support services office by analyzing operational problems of services provided by all support services units and recommending solutions to improve support to the department.
  • Manages the document control/records management section which handles the long term retention of all department records.
  • Manages the mail center, security, and motor pool sections and map and publication sales function.
  • Manages the reprographics, building maintenance, and custodial sections.
  • Manages the copy center/print shop and central supply functions.
  • Develops and maintains policies, methodology, procedures, and criteria for the allocation and use of central office space. This will include providing direction to and coordinating the review and adoption of such with the agency's administration.
  • Establishes and maintains an inventory of facilities owned and leased by the department.
  • Provides direction, guidance, and counsel to support services office supervisors and their staff in conjunction with personnel of the Information Systems and Service office (IS&S) in the identification and development of automated solutions to support services business problems.
  • Performs computer applications programming for the support services office.
  • Administers food and vending contracts for the office.
  • Administers the real property lease management program.

KNOWLEDGE, SKILLS AND ABILITIES:

(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions in the employing agency.)

  • Knowledge of management principles and practices.
  • Knowledge of the principles and techniques of effective communication.
  • Ability to manage a public information and internal support program including areas such as purchasing, graphics, editing, duplicating, or mail services.
  • Ability to supervise people.
  • Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to understand and apply applicable rules, regulations, policies, and procedures relating to the management of a public information and internal support program.
  • Ability to work independently.
  • Ability to solve problems and make decisions.

MINIMUM QUALIFICATIONS

EFFECTIVE:

7/1/2001

HISTORY:

11/13/1993

07/12/1993

09/14/1989

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