PAY GRADE: 427
CLASS TITLE:INFORMATION TECHNOLOGY BUSINESS CONSULTANT MANAGER - SES
ALLOCATION FACTOR(S)
This is professional work managing the planning, analysis, design, development and implementation of complex, mission-critical information technology systems for agencies of the State of Florida. This position directs, manages, coordinates, establishes, supervises, and ensures that consultant work is completed. The employee(s) in the position(s) allocated to this class exercise(s) independent judgment in formulating or assisting in the formulation of policies and procedures which have significant impact in personnel administration and/or preparation and administration of budgets.
EXAMPLES OF WORK PERFORMED:
(Note: The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. Examples of work performed are not to be used for allocation purposes.)
- Develops policies, procedures, practices and methods for utilizing complex, mission critical technology applications.
- Coordinates and plans for the development of subsystems in complex, mission-critical technology applications.
- Serves as consultant to management in the planning, design and maintenance of complex, mission-critical technology applications.
- Consults with project teams and administrators on systems and IT service requests to identify needed resources and potential approaches to problem solutions.
- Consults with users to gather information and determine business functional requirements for implementation of complex, mission critical technology applications
- Coordinates changes recommended by project teams and the development of corollary training or support for systems implementation.
- Conducts major systems studies to determine requirements for implementation of a complex, mission-critical technology applications or related subsystem.
- Directs and/or supervisors other professional staff in planning, analysis, design and implementation of mission-critical information technology systems and applications.
- Ensures completeness and accuracy of the systems design, programming and implementation.
- Coordinates the preparation of systems plans, reports of recommendations, and business system functional specifications.
- Establishes priorities for systems development.
- Supervises the help desk function or assistance to users of complex, mission critical technology applications in resolution of questions or problems, including training for users in the operation of systems.
- Supervises the work done by the lower level consultants.
- Performs related work as required.
KNOWLEDGE, SKILLS AND ABILITIES:
(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions in the employing agency.)
- Knowledge of supervisory and managerial techniques.
- Knowledge of generally accepted business principles, practices and procedures.
- Knowledge of computer systems analysis and design and associated techniques.
- Ability to design systems logic and/or process information logically.
- Ability to prepare functional program specifications for complex business applications.
- Ability to analyze and interpret computer related data.
- Ability to communicate business information effectively and in writing to users and information technology personnel.
- Ability to work independently.
- Ability to determine work priorities, assign work and ensure proper completion of work assignments.
- Ability to establish and maintain effective working relationships with others.
MINIMUM QUALIFICATIONS
EFFECTIVE:
7/1/2001
HISTORY:
03/30/2001