Agenda for Circulation Training at McGill

October 4-7, 1999

Susan Marshall & Tami Trotter

Day 1 – morning (3.5 hours, includes a break)

Overview – PowerPoint (Demo)

Desktop – getting around (Demo & Hands On)

Logging in and out
Application Toolbar
Buttons, menus & function keys & Handout Tip Sheet
Help Resources (Online and WEB Guide)

Circulation Functions (Demo & Hands On)

User (Borrower / Patron a.k.a. Library User)

User List window

Sort by… function / Starting point

Local Users check box

Keywords

Select button

New (Adding a User)

Duplicate

Delete

Cancel

Help

User Information window

Global Information

Local Information

Addresses

Cash Transactions (mentioned here, reviewed in detail later)

Loans

Hold Requests (mentioned here, reviewed in detail later, along with recalls)

Photocopy Requests & Advanced Booking (mentioned but not covered)

Day 1 – lunch (1 hours) about 12:30

Day 1 – afternoon (3 hours, includes a break)

Item Record in Circulation

Find Record

Barcode/Call No.

Item & Process status

Due dates
Loans/Returns/Renewals

Setup options & Loan parameters

Setup per PC client

Loan transaction checks

Loan window and transactions

Opening / closing /clearing

Positioning

User ID/Barcode

Borrower information

Item Barcode

Item information

Cancel Loan / Override & restriction message

Item button

User button

Owe / Pay & Cash buttons

Print Session button

Change Date button

Note button

Help button

Return window and transactions

Opening / closing /clearing

Positioning

Item Barcode

Return button

Borrower information

Item information

Item button

User button

Owe / Pay & Cash buttons

Help button

Day 2 – morning (3.5 hours, includes a break)

Review and Questions and answers

Renewing

By barcode

Loan Tab on User Information Window

Fast Circulation

Offline circulation

Additional functions

Change item information

Restore item information

Quick Catalog

Cash Management (Demo & Hands On)

Changing view

Pay Sum

Pay selected

New

Waive

Print

Expand

Day 2 – lunch (1 hour) at about 12:30

Day 2 – afternoon (3 hours, includes break)

Review and Questions and answers

Recalls & Hold requests

Overview

Requesting policy

Open/closed shelf (tab15 flags)
Borrower privileges
Allow hold on available item

Chose pick-up sub-library (tab37)

Delivery type”/”Allow delivery (tab37)

Request limits

Satisfying requests (globally or locally)

Recall Functionality

Placing recall/hold requests – by staff in circulation

Regular/rush recalls

Displaying Hold Requests

From item

From user

Running the “Recall items on hold” service (p_cir_13)

Hands on training

Day 3 – morning (3 hours, includes break)

Review and Questions and answers

Recalls & Hold requests (continued)

Returning items with recalls/holds

Recalls fines

Loaning items with recalls

Canceling recalls

Hands on training

Management of the holds shelf

Removal of items from holds shelf :Print hold shelf report (p_cir_06)

Check for additional holds - return function

Day 3 – lunch (1 hour at about 12:30)

Day 3 – afternoon (3 hours, includes break)

Review and Questions and answers

Notices and Reports (Demo & Hands On)

Notices to patrons

Courtesy notices(CIRC Supervisor or System Librarian or scripted)

Overdue & lost billing notices (CIRC Supervisor or System Librarian or scripted)

Overdue & lost billing summaries (CIRC Supervisor or System Librarian or scripted)

Renew & Recall

Renew (CIRC Supervisor or System Librarian or scripted)

Recall (will be covered on Day 3) (CIRC Supervisor)

Request

Print call slips (for closed stack requests)

Reports

Print Borrower List (System Librarian)

Hold request report (for closed stack requests)

Available Hold request report (CIRC Supervisor or System Librarian or scripted)

Hold Shelf report (will be covered on Day 3) (System Librarian)

Report of Items in high demand (System Librarian for appropriate department)

Day 4 – morning (3.5 hours, includes a break)

Course Reading & Reserves (Demo & Hands On)

Overview

Course Reading Functionality

Course Reading Database and Set-up

Course Reading Workflows

Adding & Modifying Courses

Hands on training

Bibliographic Records -

Adding records from main database

Cataloging directly to course reserve database

Modify/Remove/Display Bibliographic records

Hands on training

Creating a list of records for course reserves in WWW OPAC

Hands on training

Transfer of items to reserves

Selecting items

Printing Pickup list

Transferring items

Removing items from reserves

Hands on training

Searching the Course Reading Database

Hands on training

Day 4 – lunch (1 hour – slightly earlier than previous days)

Day 4 – afternoon (3.5 hours, including 15 minute break)

Circulation Configuration & Introduction to tables

Circulation Training for McGill University October 4-7, 1999 Page 1