Children with Special Health Care Needs (CSHCN) Service System Coordinator
CSHCN Service System Coordinator
Public Health Nurse/Contra Costa Public Health Nursing
Permanent, fulltime
Primary Duties
- Liaison to Roundtable meetings, Early Childhood Leadership Alliance (ECLA), provider agencies and health plans
- Track high acuity cases
- Monitor system wide trends and assure CSHCN receive services in a timely and coordinated manner through interagency collaboration
- Provider education re. referral tools, screening, accessing local resources
- Promote, supportand participate in collaborative partnerships
Coordinator to:
- Set goals and objectives of CSHCN service system care coordination
- Attend Roundtable meetings, providing support and continuity
- Receive referrals of high acuity cases
- Monitor follow up activities between families, providers and key stakeholders based on identified needs, using partner databases
- Maintain database of children with special health care needs and their families and the outcomes of treatment and care coordination
- Convene care coordination meetings as needed for complex cases or identified trends
- Communicate coordination and tracking activities to appropriate health plan
- Educate providers about Contra Costa CSHCN service system and resources
- Identify needed resources, problems, gaps in service continuum and make recommendations for improvement
- Advocate locally for services for CSHCN, their families and providers
- Develop strong working relationships with decision makers of agencies participating in Roundtable meetings
- Promote high standard of care including family centered approach
Qualifications
Possession of valid license as Registered Nurse in the State of California, certificate as a Public Health Nurse in the State of California, and baccalaureate degree in Nursing from NLN accredited school.
Experience
Minimum three years clinical experience.
Knowledge, Skills and Abilities
- Comprehensive knowledge and understanding of CSHCN service system in Contra Costa County
- Leadership skills to coordinate various professionals and agencies to build consensus for better, more efficient system for CSHCN
- Significant experience working with families of children with special health care needs
- Excellent communication, facilitation and relationship building skills
- Work effectively with County staff, advisory boards, community agencies, private physicians and general public
- Demonstrated ability for assessment, evaluation and interpretation of medical information and care planning
- Strong computer skills/ability to compile and an analyze data/organize material and write clear concise reports