BCIS1305BUSINESSCOMPUTERAPPLICATIONS
Homework1
PartI
True/False
1. Knowledgeworkersworkwithandproduceinformationasaproduct.
a)True b)False
2. Astheuseofinformationtechnologyincreasesinbusinessthenumber
ofknowledgeworkerswilldecrease.
a)True b)False
3. Dataisinformationthathasbeenprocessedinsomeway.
a)True b)False
4. Businessintelligencereferssolelytoinformationaboutyourcompetitors.
a)True b)False
5. Informationissimplydatathathaveaparticularmeaningwithinaspecific
context.
a)True b)False
6. Informationtechnologyisanycomputer-basedtoolthatpeopleusetowork
withinformationandsupporttheinformationandinformation-processing
needsofanorganization.
a)True b)False
7. Copyingsoftwaresothatyourneighborcaninstallitonhis/hermachineis
completelylegalandethical,unlessyouchargeafeeforthesoftware.
a)True b)False
8. Hardwareconsistsoftheinstructionsexecutedbythecomputertocompletea
specifictask.
a)True b)False
9. Supplychainmanagementonlydealswiththetrackingofthefinalproductas
itisdeliveredtotheconsumer.
a)True b)False
10. Competitiveadvantageoccursforacompanywhenitscompetitionhasmoreto
offeracustomerthanitdoes.
a)True b)False
11. Sharinginformationwithyourcoworkersthroughaninformationsystemcan
createacompetitiveadvantage.
a)True b)False
12. Anorganizationdoesnotneedtechnologytocompeteeffectivelyintoday's
marketplace.
a)True b)False
13. Identitytheftlossesarestartingtodecreasewiththeuseofemerging
technology.
a)True b)False
14. Randomaccessmemoryisatemporaryholdingspacefordataandsoftware.
a)True b)False
15. Informationgranularityreferstoextentofdetailwithintheinformation.
a)True b)False
16. Objectiveinformationattemptstodescribesomethingthatisunknown.
a)True b)False
17. Astoragedeviceisforinformationthatyouaregoingtouseimmediately.
a)True b)False
18. Atechnologyliterateknowledgeworkerknowshowandwhentoapply
technology.
a)True b)False
19. OneofMichaelPorter'sthreeapproachesorstrategiestobeatingthe
competitioninanyindustryismassmarketing.
a)True b)False
20. WhenapplyingPorter'sFiveForcesModelyoushouldfirstanalyzethe
competitionthataffectsormayaffectyourbusiness.
a)True b)False
PartII
MultipleChoice
21. Whatdoesitmeantoliveinthe"digitalage"?
a)Paymentforgoodsismadewithhardcash
b)Living,working,learning,andplayinginadigitalworld
c)AccessinginformationovertheInternet
d) Beingbornafter1990
22. Whatismanagementinformationsystems(MIS)?
a) Thestudyofinformationsystemsusedbytopmanagement
b) Theintegrationofcomputertoolswithbusinessprocesses
c) A typeofbusinessacquisitionapproachtotechnology
d)Abusinessdisciplinethatdealswiththeuseofinformation
technology(IT)
23. Whichquestiondoesnotsupportabusiness'effortstosupportandmaintain
acompetitiveedge?
a) Canthistechnologylowerthecostofoperatingourbusiness?
b) Canthistechnologyincreaseourcustomerbase?
c)Canthistechnologymakethecompanylookbetter?
d) Canthistechnologyenhanceourinnovativeefforts?
24. Ifyouwantedtoensurethatyourbusinessmaintainsadesirablereturnon
yourinvestmentwithtechnology,whatshouldbeoneofyourmainconcerns?
a)Yourtechnologyhelpsstreamlinecostswithoutsacrificingquality
b) Yougivetheappearanceoftechnologicalsophistication
c) Yourmanagementsystemsareconsistentwithindustrystandards
d) Yourstrategicsystemsaretechnologicallyadvanced
25. Ifyouwantedtoensurethatyourbusinessmaintainsacompetitiveedge,
whatshouldbeoneofyourmainconcernswhenpurchasingtechnology?
a) Thenewtechnologycommunicateswithexistingsystems
b) Standardoperatingproceduresaresupportedsothatinnovativeemployees
canfocusonnewmarkets
c) Thenewtechnologyisconsistentwiththetechnologyownedbyyour
customerbase
d)Thenewtechnologyenablesyoutobeinnovativeandmoveintonewmarkets
26. Whenabusinessisanalyzingitstechnologyneeds,itshouldfollowaseries
ofsteps.Whichofthefollowingisnotoneofthesesteps?
a) Assessthestateofcompetitionandindustrypressuresaffectingit
b) Determinethebusinessstrategiesthatarecriticaltoitssuccess
c) Determinethetypeoftechnologythatemployeesarecomfortableworking
with
d) Aligntechnologywithimportantbusinessprocesses
27. Whatshouldyouunderstandfirstwhenanalyzingthetechnologyneedsofyour
business?
a) Theindustryinwhichyourbusinessoperates
b) Thetechnologystandardsemergingwithnewsystems
c) ThecomputingskillsofyourITstaff
d) Thecompetition
28. Whatissubjectiveinformation?
a)Operationalinformation
b)Strategicinformation
c) Unprocesseddata
d)Speculations
29. Whatisthesinglemostimportantresourceinanyorganization?
a) Money
b) Opportunity
c)Technology
d)People
30. Whatisthetermassociatedwithbuyersandthenumberofchoicestheyhave
regardingfromwhomtheycanbuy?
a) Buyerindependence
b) Buyerdependence
c) Supplierpower
d) Supplierdependence
31. Whichofthefollowingisnotoneofthefiveforcesidentifiedin
MichaelPorter'sFiveForcesModel?
a) Buyerandsupplierpower
b) Threatofsubstitutiveproductsorserviceorthethreatofnewentrants
c) Rivalryamongexistingcompetitors
d) Financialpower
32. AccordingtoPorter,whentherearemanyalternativeproductsorservicesto
theonesyourbusinessprovides,the_____ishigh.
a) Threatofsubstituteproductsorservices
b) Buyerandsupplierpower
c) Financialpower
d) Threatofincreaseproducts,services,andpoweramongstallplayersand
finances
33. Tominimizethethreatofsubstituteproductsorservices,somebusinesses
willcreateswitchingcosts.Whatisaswitchingcost?
a) Thepriceoftheproductorserviceissohighthatacustomercannot
affordtopurchaseanother
b) Onceyouleavethefirstbusinessforacompetitor,youloseyouability
toswitchbacktothefirstbusiness
c) Anon-refundablefineleviedagainstthecustomerforswitchingtoa
Competitor
d) Coststhatmakecustomersreluctanttoswitchtoanotherprojector
servicesupplier
34. YingYangwishedtoupgradehercurrenthomecommunicationssystem.She
wantedtoreplacehercurrentInternet,TV,andphonetoafiberoptics
system.Asabuyer,whichforcediscussedbyPorterdidYingneedtodeal
withmost?
a) Threatofnewentrants
b) Switchingcosts
c) Entrybarrier
d) First-mover
35. Whichtermisusedtodescribetheofferingofequalorbetterquality
productsorservicesatalesserpricethanyourcompetitors?
a) Overallcostleadership
b) Pricedifferentiation
c) Priceseparation
d) Productdifferentiation
36. Howcantechnologyaffectyourcostleadershipstrategy?
a) ITcantightensupplychainsystems
b) ITcancaptureandassimilatecustomerinformation
c) ITcanhelpanalyzeandpredictcustomerbehavior
d) ITcanhelpwithallaspectsofabusinesstoreducecostsandanalyze
neededinformation
37. Whatisthetypeofsystemthatprocessestransactionswithinan
organization?
a) Transactionprocessingsystem
b)Managementinformationsystem
c) Businessintelligentsystem
d) Decisionsupportsystem
38. WhichofthefollowingisanapproachtoallocatingapercentageofyourIT
budgettovariousprojectsbaseduponbusinessstrategies?
a) Tacticalinformationplanning(TIP)
b) Strategictechnologyplanning(STP)
c) Run-grow-transform(RGT)framework
d) TransformingISstrategy(TISS)
39. Whatisavaluechain?
a)Theseriesofbusinessprocesses,eachofwhichaddsvaluetoproductsor
servicesforyourcustomers
b) Asetofproductsandservicesthathaveprovedvaluableandprofitable
foryourbusiness
c) Theinformationorfeedbackfromcustomersthatisthenusedtoimprove
thequalityofyourproductsorservices
d) Theseriesofbusinesspartnersandteammembersthataredirectly
responsibleforproducingandprocessingasetofproductsorservices
foryourcustomers
40. Whichofthefollowingprocessesconsiderstheinfrastructure,human
resourcemanagement,technologydevelopment,andprocurementofyour
businesswhenevaluatingthevaluechain?
a)Supportvalueprocesses
b)Infrastructurevalueprocesses
c)Internalvalueprocesses
d)Holisticvalueprocesses
Chapter1:TheInformationAgeinWhichYouLive Page 1 of 6