JOB DESCRIPTION
POST TITLE:Community Centres Manager (Lalley Centre & Bury Centres) / LOCATION:
The Lalley Centre and Foodbank (Collyhurst, North Manchester) – 3 days per week
Bury Centre (St Joseph's Presbytery Peter Street, Bury) – 2 days per week
HOURS OF DUTY:
37 hours per week / GRADE:
SCP27-31
Qualification bar SCP29 / SALARY:
£23,935 - £27,394
Casual Car user allowance payable
RESPONSIBLE TO:
Community Services Manager / MAIN CONTACTS:
Internal
¨ Service Manager (Community Services)
¨ Caritas staff and volunteers
¨ Visitors to the Centres
¨ Finance department
External
¨ Local Voluntary Organisations
¨ Local Authorities
¨ Housing Associations
¨ Schools and Parishes
¨ Management committee and grant-making trusts
¨ Financial contributors
¨ Clients
¨ Service partners
RESPONSIBLE FOR:
Staff / Volunteers at the Centres
SPECIAL CONDITIONS OF SERVICE:
¨ Enhanced Disclosure & Barring Service check required
¨ Hold a full UK Driving Licence and have the use of a car for work purposes
MAIN PURPOSE OF THE POST:
¨ Working with adults and families in need, to give dignity and hope to anyone in crisis. The Community Centres Manager will provide overall management and co-ordination of the centres and Foodbanks, provide leadership and supervision to staff, volunteers and supporting visitors.
¨ You will also ensure the Foodbanks run efficiently and co-ordinate food deliveries and maintain a network of external food providers. Additionally you will identify gaps in the provision of services to clients and devise ways of delivering services and training to improve the lives of visitors to the centres.
¨ The post holder will also be responsible for managing financial resources and generating income, as well ensuring the centres are welcoming and well maintained.
JOB DESCRIPTION
COMMUNITY CENTRES MANAGER
(Lalley & BURY Centres)
CARITAS DIOCESE OF SALFORD PRINCIPLES AND VALUES
The post-holder will be required to work within and represent the principles, ethos and values of Caritas Diocese of Salford in all aspects of their work.
POLICIES AND PROCEDURES
The post-holder will work in line with the Policies & Procedures of Caritas Diocese of Salford. They will also be required to ensure that service users/clients, staff and volunteers are treated in accordance with the Equal Opportunities policy of Caritas Diocese of Salford with particular emphasis on anti-discriminatory practice and the promotion of the rights of children, young people and vulnerable adults.
SAFEGUARDING
The post-holder will be required to ensure that children, young people and vulnerable adults are safeguarded, and must be aware that everyone has a safeguarding responsibility and a duty to refer any safeguarding concerns they may have to their line manager.
MAIN TASKS AND RESPONSIBILITIES
1. To provide clear management and leadership to the effective running of the centres and to supervise and recruit staff and volunteers.
2. To ensure the centres are welcoming and well maintained.
3. To oversee and maintain the financial accountability of the centres by keeping records of income / expenditure, accounts, petty cash and volunteer expenses.
4. To fundraise and generate income which will include writing grants, making bids and utilising staff and volunteers to co-ordinate fundraising appeals and events.
5. To collect monitoring data for reporting; maintaining records of centre activities and updating relevant databases i.e. ThankQ.
6. To be responsible for all aspects of the management of the services, this includes ensuring the smooth running of the centres with special attention to health and safety in relation to the safeguarding of school children in the shared use of school premises at St. Malachy’s Primary School, Collyhurst.
7. To work closely with the Community Services Manager and management committee to identify current gaps in the provision of services to our client group and to devise appropriate ways of delivering services and training to this group to improve the lives of visitors to the centre.
8. To ensure that the duty desks are staffed by volunteers on a daily basis for the reception and arrival of visitors signing in for food, support services or other assistance and that all new visitors are registered and assessed.
9. To co-ordinate food deliveries made to the food bank and to build and maintain a network of external food providers.
10. To ensure all the cleaning and general maintenance at the centres and food banks are carried out to a high standard and ensure repairs are reported to Head Office.
11. To work closely with service users in the design and delivery of services that progress service users towards agreed goals.
12. To collaborate closely with local providers in the statutory and voluntary sectors to ensure partnership working and to avoid service duplication.
13. To represent the centres at meetings, where appropriate.
14. To monitor and maintain data on the effectiveness of the project and report regularly to Community Service Manager and management committee.
15. To give and receive regular supervision and appraisal.
16. To participate in the Caritas schools programme and to engage with schools to promote the services of the centres.
17. To recruit, support, supervise, train and encourage the volunteers, in line with Caritas Policies and Procedures.
18. To carry out any other duty, commensurate with the level of the post, as may be determined by the Chief Executive Officer.
Promotion and Fundraising:
As a charity Caritas Diocese of Salford relies on a certain amount of fundraising. All members of staff are expected to contribute to fundraising activities and to be committed to promoting Caritas Diocese of Salford at every opportunity.
Health and Safety General Responsibilities:
All employees have a responsibility for their own health and safety and that of others while undertaking their duties. Employees have a general duty to assist Caritas Diocese of Salford in implementing its general statement within the Health and Safety Policy.
All employees must report workplace hazards to their Line Manager and must report any injury or illness arising from workplace activities as outlined in Caritas Diocese of Salford guidance.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
PERSON SPECIFICATION FOR THE POST OF
COMMUNITY CENTRES MANAGER (LALLEY & BURY CENTRES)
REQUIREMENT /ESSENTIAL
/ DESIRABLE / ASSESSMENTMETHOD
Qualifications / ¨ Good general education
(Five GCSE’s or equivalent including Maths and English) / ¨ Degree qualification in community or social work
¨ NVQ3 Health & Social Care (Adults)
¨ Management qualification
¨ I.T. qualification
/ Application Form & documentation
Skills / ¨ Ability to communicate effectively on a one-to-one basis and in groups, in a wide range of contexts, verbally and in writing
¨ Accurate administration, filing systems, data collection and reporting skills
¨ Good personal time management in organisational, time management and prioritisation skills
¨ Computer literacy
¨ Ability to recruit, supervise and train volunteers
¨ The ability to work flexibly and as part of a team as well as to contribute positively to effective team working
¨ Ability to work both independently with good use own initiative and refer matters to a higher level for decision making
¨ Ability to work in an anti discriminatory manner
¨ Ability to respect confidentiality
¨ Ability to manage difficult or challenging situations
¨ Ability to work in a challenging and busy environment / ¨ Good ability with Microsoft Office software, including Excel and Word, as well as databases / Application form, interview & tests at interview
PERSON SPECIFICATION FOR THE POST OF
COMMUNITY CENTRES MANAGER (LALLEY & BURY CENTRES)
ESSENTIAL
/ DESIRABLE / ASSESSMENTMETHOD
Knowledge / ¨ Good Health & Safety awareness
¨ Knowledge of good Safeguarding practise, policies and procedures
¨ An awareness of current legislation and guidelines on working with vulnerable groups and an ability to devise and implement all necessary policies and procedures / ¨ Knowledge of the effects of mental health difficulties and substance misuse
¨ Knowledge of the housing and benefits system / Application form and interview
Experience / ¨ Experience of managing staff and volunteers
¨ Experience of working with vulnerable adults and families
¨ Experience of financial management in relation to accounting for income/expenditure, petty cash, funding applications and expenses
¨ Experience of developing projects
/ ¨ Working in a similar community centre setting
¨ Experience in education/training
¨ Experience of preparing marketing and promotional materials / Interview, application form and references
Special conditions / ¨ Hold a full UK Driving Licence and have the use of a car for work purposes
¨ Lead and participate in fundraising to ensure project sustainability
¨ Must be able to work within and promote the ethos and values of Caritas
¨ Some flexibility regarding hours / ¨ An understanding of the aims and ethos of Caritas and its role in the Diocese of Salford
Note for Applicants: Please try to show on your Application Form how you meet these requirements as this will be used for shortlisting purposes.
February 2017