Caseload Manager Implementation Agreement

This Agreement is made and entered into by and between:

Resourceful Internet Solutions, Inc. (RIS)

Account Representative: Clare Fowler

and

______, Client

Date of Agreement: ______

Date of Planned System Implementation: ______

  1. Summary: Beginning ______(date), RIS will provide Clientwith “Caseload Manager” software (license), service, training and technical support on a monthly or annual basis. In offering Caseload Manager, RIS offers end-to-end SAS services, including consultation, system design, Caseload Manager software, secure servers, training and ongoing support. There will be a $2,500 USD “Onboarding Fee” to be paid along with the completion of this Agreement.
  2. Number of Cases – Archiving Cases: Client’s Caseload Manager initial license will be for up to ____ (how many) annual cases at an annual subscription cost of $______. In the event that Client should exceed this number of annual cases, an appropriate overage will be invoiced as part of annual renewal pricing. All prior years’ cases will be comprehensively serviced and archivedso long as Client maintains continuous active Caseload Manager service.
  3. Server Actions, Transfer and Storage: All Client costs for server actions, transfer and storage for the duration of this Agreement are included as part of this understanding.
  4. System Updates, Customizations and Reports: The Caseload Manager software provided to Clientis improved on an ongoing basis and all such ongoing improvements are automatically provided to Client. If custom modifications or reportsare desired by Client, a price quote will be defined in good faith at the rate of $175/hr. for custom programming.
  5. Comprehensive Understanding: The contract price (below) includes all RIS Caseload Manager software, software updates, administrator training, ongoing system costs and maintenance, and ongoing technical support to Client’ssystem administrator(s).Client and RIS further agree that the Terms and Conditions for Caseload Manager located at hereby incorporated into this Agreement as though fully set forth.
  1. Price: Within the above context, Client has the unlimited ability to use the RIS Caseload Manager software and server systems, with training and ongoing support, for the price of: $______payable in advance. It is understood by Client that RIS will suspend services in the event that payment is more than 30 days’ delinquent. RIS will no longer be responsible for Client data 180 days following the end of services.

This price is all inclusive of all aspects of Caseload Manager service other than custom programming and custom reporting.

This offer is good until ______

IT IS SO AGREED:

James C. Melamed, CEO
for Resourceful Internet Solutions, Inc.
Date: ______

Name:
for ______, Client
Date: ______

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