Anand Michael
Career Objective
To Secure and maintain a suitable position to commensurate with my experience and knowledge for mutual benefit
Professional Objectives
Work within time and budget, value addition to the organization, manage a team and interface with customers.
Keys Skills Summary and Values offered: Dubai Fiji islands Nigeria India
Ø Seventeen years of experience comprising of Branch Management, Business development, Franchising, Retailing, Team building , Training and Channel management, also back office support and customer support supervision.
Ø Highly effective verbal and written communicator, good presentation skills and interpersonal skills.
Ø Energetic, competitive achiever who can inspire and motivate team members, successfully manage multiple priorities, and perform under pressure in a fast –paced, rapidly changing environment.
Ø Excellent team player who listens, thrives on collaborating with diversely talented team members, and integrates their divergent thoughts, opinions, and perspectives into meaningful action.
Ø Cultivate strong business relationships, make real- time decisions, and resolve issues in a way that propels innovation and growth
Ø Conceptualization and implementation of strategies and promotional activities, also ability to work individually.
Work Experience:
Dana Motors Limited - Abuja Nigeria March 2010 - Till date
Branch Manager and Sales Head .
Reporting: CCO and Managing Director
Professional Experience:
Ø Entire branch operations for the Capital Abuja and northern territories.
Ø Sales of Kia Motors range of cars and Ashok Leyland commercial Trucks.
Ø Align the company objectives with sales team and achievement of retail & corporate sales target for the territory.
Ø Market share improvement for the product range.
Ø Sales process implementation within the branch and setting up of branch KRA for sales activities.
Ø Monthly review of KRA with sales managers and other members of the sales meet.
Ø Plan operations with respect to processes, systems, and manpower and plan counter measures.
Ø Evaluation and monitoring of various activities planned in line with company objectives
Marketing & Brand Building
Ø Planning and implementation of sales promotion and advertising activities.
Ø Developing and executing promotional initiatives to profitably increase consumption within budgeted parameters.
Ø Identification and development of business building ideas and works with other business unit team members to execute the plans.
Ø Responsible for Brand Visibility, complete communication requirements of the brands .
Ø Design and implement market research studies. Analyze, assess, and communicate findings that are directly linked to business strategy.
Achievements: Have recorded the highest sales in the capital city Abuja within a month of taking charge, as of now have shown consistent sale / growth .Have closed major fleet deals with Governments as well as corporate customers . Sales Leader for the year 2012
Falcon Motors Sales - New Zealand and India Aug 2009 - Mar- 2010
Manager/ Business Partner.
Reporting: Managing Director / Chairman
Company based in New Zealand trading in Used Cars and wishing to diverse into trading products from India.
Researching new Products from India for sale in New Zealand, General trading products.
Motibhai Group of Companies Suva Fiji Islands - July 2004 - July 2009
Retail Manager Prouds –Suva
Reporting: Executive Managing Director
Professional Experience:
Ø Retail Manager for one of Prouds Flagship stores based at Suva Central and Prouds MH City Complex. Measuring 40,000 and 10,000 sq ft respectively.
Ø Managing a team of fifty five inclusive of an assistant manager, department heads and sales assistants.
Ø Inventory control and maintaining required stock levels in the store.
Ø CRM training to the staff for better productivity.
Ø EDP processing and retail accounting.
Ø MIS generation to the head office.
Ø Liaising with other store heads, H.O. and also with other service providers.
Ø Store budgeting and profit planning of cost center.
Ø Helped Motivate staff to achieve the set target.
Achievements: Worked as a start up manager in setting up the complete store which included complete recruitment, training and Merchandising. Business increased at the rate of 15% despite adverse market conditions.
Aria Finishing School - India Mumbai April 2003 – July 2004
Marketing Manager
Reporting: Managing Director.
Professional Experience:
Ø Franchising nationally which includes Business module Presentation and orientation.
Ø Corporate marketing for in House workshops.
Ø Brand building exercise with other organizations.
Ø Monitoring the day to day running of the franchisee network.
Ø Conceptualizing and implementing micro level marketing at the franchise Level.
Ø Undertaking Promotional activates which are center specific.
Ø Supervising the marketing team for new market expansion and staff motivation.
Ø Conducting sales and marketing training.
Ø MIS reports for monitoring the performance of the corporate sales team/franchisee team
Ø Regular feed backs to the development team for new Product Development.
Achievements: Developed franchises in Pune and in Gujarat and in Mumbai.
Bombay Bazaar Limited – India Mumbai Aug 2001-Feb 2003
National Franchising Manager
Reporting: CEO.
Professional Experience:
Ø Franchising and Business development
Ø Setting up new operations in new territories
Ø Managing the franchisee network.
Achievements: Initially started 20 franchises all over Mumbai, 7 in Pune, later was in charge for Complete Franchise Development in Nagpur and was able to start 15 franchises outlets.
Boston Education & Software Technologies Ltd. Mumbai Feb 2000 – July 2001
Manager – Business Development
Reporting - VP Marketing
Professional Experience:
Ø Business Growth – Establishing & Finalization of new franchisee, for the whole of India.
Ø Project Planning and Start-up of the franchisee centers.
Ø Finalization and implementation of Media Plan.
Ø Establishing sales support activities for new centers.
Quality Gulf Co LLC Dubai, U.A.E Jan1997 – Dec 1999
Retail Manager / Dealer Development Manager
Reporting: CEO and MD
Professional Experience:
Ø Started as the Showroom Manager responsible for Direct Sales, Managing stock in the showroom, managing the show room staff and showroom sales. Promoted to the Corporate Division and Dealer Sales section, ensuring proper supply chain network to the dealer channel.
Ø Comprehensive market study, coverage, and submission of market reports to the management complete with the market trends and competitors activities.
During formal education have worked in deputations for :
Ø Air India (Three months training as Management trainee as part of the curriculum for the Management program)
Ø Onida (Showroom marketing)
Ø Kesair Travels and Tours (Management Trainee)
Ø Himalayan Travels (Marketing & administering tours)
Ø Zenith Computers –(Corporate Marketing)
Personal Details :
Age: 41 Years
Marital Status: Married
Nationality: Indian
Educational Qualifications :
Bachelor of Arts Degree in Economics, India -Bombay University (St. Xavier College/ CHM College - 1994)
Post Graduate Advanced Diploma in Travel & Tourism Management from The Garware Institute of Career Education & Development, India -Bombay University (2 Years full Time 1994-1996)
Professional Courses :
Microsoft Sales Specialist Course from Microsoft, Dubai (1998)
Customer Relationship Management –Training & Productive Authority of Fiji – Fiji Islands (2008)
Kia Train the trainer - Training Beirut Lebanon (2011)
Expert Sales Consultant Certificate –(2013)
Hobbies :
Carpentry, Reading, swimming and Outrigger Canoeing.
Represented my School in football at the inter-school tournament at the state level, Bombay, India
Trained in Martial Arts.