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Who will benefit from FieldOne™ software?
Centralization
Office Efficiency
Your Team's Productivity
Reduced Customer Response Time
Instant Access from Anywhere
Increased Sales
Freedom from Limitations
If you own or manage a service-based company (view all applicable service industries),
FieldOne™ can simplify your entire business structure and benefit your company in many important ways.
Whether your service business is small, with just a single employee, or a large enterprise with multiple locations and departments, using this innovative service management software will dramatically simplify and organize your workflow.
You'll benefit in areas like:
- Estimating
- Employee Scheduling
- Job Costing
- Inventory Management
- Service Management
- Accounting (QuickBooks Integration)
- Customer Relationship Management
- Customer Equipment & Vehicle Tracking
- Agreements
Imagine the typical accounting program with the shortcomings ironed out. Those repetitive tasks that steal precious time from your working day are eliminated. You enter information in ONE place, and it automatically flows into the other relevant modules, so you don't need to enter it again, or check to make sure that the information is updated. The workflow is be logical, in sync with what you need to do and how you usually do it.
Now imagine your desk free from paperwork, reminders and sticky notes! Employee scheduling, customer relationship management, fleet management - (vehicle tracking & route mapping) are just some of the different aspects of your service company's needs.
Now you can organize all these elements -- and more -- into one unified software program, eliminating the need for applications like Microsoft Word and Excel...and all the extra papers!
- Instead of spending your valuable time searching for documentation, accomplish much more with the time you save.
- Stop wasting time and enter information just once; access all related information with the click of a mouse.
- Reduce the risk of data errors caused by entering the same information into several different applications.
Your service technicians will get up-to-the-minute information, detailed problem and repair history, installation history, even complete equipment characteristics and repair history (and thus prepare for the day with the right tools), A/R history of the client, contact information of any customer, job site or vendor, detailed mapping, routing and inventory information. With FieldOne, your service technicians:
- Won't have to waste time on costly trips and calls to the office. They will be able to access all information via a wireless / mobile device.
- Will be able to view past history of jobs and customer equipment, eliminating unnecessary re-diagnosis.
- Will be up to speed faster - reducing your training time - because detailed information about the customer will be available to them at their fingertips.
Offer maximum customer care and support by using our "Customer Snapshot" screen. This screen gives you a complete view of job sites, work orders, equipment, agreements, invoices, payments, and all notes recorded that relate to each customer transaction. This information is literally at your fingertips. You will be able to answer their questions immediately, without putting them on hold!
Your customers will feel as though you have onlytheirinterests in mind. This will increase the trust they have in your company, your services, and your professionalism. And as a result, they will return with more business.
Access your information anywhere in the world - wherever you have is an Internet connection. Simply specify the IP address of your office. That's it! You immediately see all of your data LIVE, as though you were sitting at your own desk.
And naturally, any data changes you make from this off-site location will be immediately available for viewing by all employees at your office, or by any service technicians in the field.
Is the software application easy to maintain? Absolutely. When there is an updated version of the software, we will automatically update your version in all locations. No setups required, and no database connections to create! Is the application secure? Absolutely. We use the latest encryption methods to maintain a secure connection, so your data is safe. Is the application fast? Absolutely. We have taken full advantage of data compression techniques wherever we could, so that even when you're accessing FieldOne remotely, you won't be waiting for long page reloads.
Manage your service business from your laptop in the car, on the train, or from a hotel room in Japan. And for the first time, actually RELAX on your vacations!
Once your billing and dispatching have been streamlined and are being efficiently (and easily!) managed, you will find yourself with more time to spend bringing in new clients and maintaining the existing ones. Instead of spending countless hours locating information to send bills and pay vendors, training new techs and assisting the technicians out on the road, you will be able to do what you do best: growing your business.
FieldOne™ addresses some of the limitations of QuickBooks™ and similar accounting software programs. Most available software accounting programs are simply not scalable enough for large service companies who handle a high quantity of customers, billing and inventory. As your business grows, the programs slow down considerably and become difficult to navigate and maneuver. These problems have been solved with FieldOne:
- With other programs, there are limits on the number of transactions that can be recorded.
- Other software programs have limits on the number of users that can be logged on concurrently.
- With other programs, it is nearly impossible for users in multiple locations to use the program simultaneously.
FieldOne™ is a software program built from ground up to ensure that these issues are resolved. And we constantly upgrade our software to accommodate changes and limitations, to provide you with a fool-proof management system.
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