Samer Itani
United Arab EmiratesBirth Date: 25 December 1982
E-mail: ender: Male
Mobile:+971-55-3704176, +966-581940792Marital Status: Married
CAREER OBJECTIVE
My commitment to business awareness provides an analytical approach to solving information structure difficulties with speed and accuracy. Career growth, exposure and a challenging opportunity aid my impulse to the business environment. I am a qualified post-graduate with extensive experience in riskconsulting activities, seeking a key position in a dynamic organization to contribute professional skills in achieving mutual growth objectives.
SKILLS
- Advanced communication, negotiation and interpersonal skills
- Strong organizational and time management skills
- Experience in drafting formal reports and proposals
- Great attention to details
- Team building activities
- Fluent in English andArabic
- TechnologySkills ERPs, Microsoft Office, CISA & GITC Candidate
WORK EXPERIENCE
Deloitte & Touché M.E. Oct 2009 - Present
Senior ERS Consultant 5 Years +
Enterprise Risk Services (ERS) practice in the field of advisory, and control assurance. Engagements range from local to multi-national clients within Gulf/Levant region, with 30% focus on Financial Services (Banking and Insurances) 20% focus Public Sector (Government and Authorities) in addition to Aviation, Petroleum, Hospitality and Construction Industries.
Achievements
- Developed SAP IT RISK Matrix Program for FI, MM, SD & Basis Modules (SAP Business Process - 2012)
- Contributed in newRisk based COBIT methodologies (Deloitte as One - 2010)
Key Responsibilities
- Provide strategic guidance onBusiness Process Development, Continuity and Service Management,Performance measurement, Change Management andIT infrastructures enhancement within defined projectsscope and timeline.
- Identify, assess, monitor, control and mitigate risks related to process controls.
- Oracle Risk Matrix for (Application Administration, Financial, Supply Chain, Procurement and Manufacturing)
- Risk Based audits for business processes over lending cycle, assets & depreciation, payablesreceivables, in addition to reconciliations.
- Assess information security risk in ISO27001/ISO20000/ISO22301, NIST/ITIL, COBIT4/5 Gap analysis and implementations.
- Coordinate on Pre- implementation, testing stages and Post-implementation review in strategy, Capacity Planning & Six Sigma activities.
- Follow up with clients Business Managers on the nature of work practices, regulations andresources.
- Identify potential clients, and maintain partnership with current business contacts.
- Report to Line of Principles & Engagement Partners.
- GRC - Governance, Risk and Compliance.
Key Clients
Financial Services Banque Du Liban, Bank of Beirut, Arab Bank, Al Ahli Bank, Emirates Insurance, Metlife Alico, ENBD, Mawarid Financial, Franca Bank, BIT Bank, CFC CO.
Public Sector Abu Dhabi Educational Counsel, Abu Dhabi Statistics, Abu Dhabi Municipality, Emirates Driving Company
Petroleum Borouge, GASCO, ESNAAD, Petroleum Institute, International Petroleum Investment Company
Aviation Air Arabia, Royal Jets, Abu Dhabi Aviation, Middle-East Airlines
Hospitality SEHA, Al Magrabi Hospitals Gulf, Starwood Hotels, Shangri-La Hotels, Rotana Hotels
Construction Al Dar Properties, Al Jaber, Swiss boring, TATA Group, ACTION
Others Majid Al Futtaim, DA-Desk, Union Corporation, Mazroui Group, Ali & Sons, RTA, GOSI
Aldo Group Inc., London, United KingdomFeb 2007- Sep 2009
Sales Supervisor2 Years
Achievements
- Sales Lead of Year 2008
Key Responsibilities
- Handled Sales opportunities, prioritization, sales positioning and inventory
- Maintained 5 team members competence by keeping them abreast of new products, and sales best practices
- Handled all kinds of correspondence with clients.
- Followed- up with sub- dealers and sub- contractors.
- Compiled sales report and prepared end-of-month reports.
- Prepared customer offer letters, invoices and purchase orders.
Mikati Group: Inteltec SAL, Beirut, LebanonMar 2003- Aug 2006
IT Assistant / Network Administrator3 Years
Achievements
- Contributed in the migration project with Microsoft consultancy (2008)
Key Responsibilities
- Accounts management, network security and controls, reporting
- Monitor, track and progress report
- Problem/ Solution documentation such as cases, risk planning.
- Identify Improvement opportunities
- Manage stakeholders and responsible in managing new joiners.
- Coordinate between users, development team and ICT infrastructure throughout projects life cycle.
- Contribute to the development of enterprise wide standards and templates for IT analysis
- Collect, understand and analyze the requirements for projects and products and translating these into functional specifications
- Utilized complex information technologies and System solutions while troubleshooting various network and software problems
Bircham International University, Beirut, LebanonSep 2002- Feb 2003
Technical Coordinator
Key Responsibilities
- Time Management and Resource Allocation, module description, reviews and feedback reports
- Provided training on Information Technology modules and represented the University in exhibitions
Solidere “Beirut Central District s.a.l”, Beirut, LebanonOct 2000 - Aug 2002
Customer Support
Key Responsibilities
- Encouraged customer comments and feedback through follow up calls
- Handled inter-company and client issues regarding corporate policies and procedures
- First, second, and third line customer support
- Handled administrative tasks and office work
EDUCATION
Brunel University,London, United Kingdom Aug2008
Masters in Science – Information Systems Management
MSc Articles
- Performance Methodologies on Airport Information Systems
- Conceptual Frameworksin Aviation Logistics environment
American University of Science and Technology, Beirut, LebanonJun 2003
Bachelors in Science - Management Information System
BScArticles
- E – Developing in Patient Information System - PIS
- Web-based Medical Records and Healthcare Systems
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